Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
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Thulani Ndlovu

Thulani Ndlovu

Driver
127 Ramokonopi East, Katlehong

Summary

Dynamic and dedicated driver with a proven track record at Bolt, with a permitted and acknowledgeable Drivers License with a PDP, achieving a flawless 5-star rider rating. Expert in relationship building and route planning, ensuring timely and safe transportation. Skilled in engine repairing and also fixing electrical cables as well as any further hand-work. Committed to delivering exceptional customer service while maintaining vehicle excellence.

Overview

8
8
years of professional experience
1
1
Language

Work History

Bolt Driver

Bolt
01.2021 - Current
  • Communicated effectively with passengers, providing transportation to and from their desired destinations to ensure a superior customer experience.
  • Transport 15+ passengers daily, providing outstanding services.
  • Ensure that vehicles are well maintained in clean and excellent condition while delivering top-notch customer service and resolving any issues promptly.
  • Follow GPS direction accurately, calculate fare correctly and honestly, and complete necessary administrative tasks efficiently.
  • Keep a healthy and safe relationship with all clients, treating them equally with transparency.
  • Attain and maintain a flawless 5-star Bolt rider rating

Student Transport Driver

Self-Employed
01.2019 - 12.2020
  • Safely and security transported school-aged children to and from primary and high schools.
  • Accurately followed preplanned routing ensuring on-time pick-up and delivery of students at proper locations.
  • Maintained a clean driving record, adhering to all traffic laws and safety regulations.
  • Ensured positive and fun relationship with all students in the transport.

Taxi Driver

Relative
01.2017 - 11.2018
  • Assisted passengers with loading and unloading luggage, demonstrating excellent customer service skills.
  • Drove safely and obeyed traffic laws to avoid accidents and injuries.
  • Assisted elderly or disabled passengers with entering or exiting the taxi when necessary while displaying empathy.
  • Developed strong relationships with repeat clientele through consistent quality service.
  • Arrived on time to customer destinations.
  • Maximized passenger satisfaction by keeping vehicles in safe and clean operating condition.
  • Provided accurate fare quotes and collected payments efficiently, ensuring smooth transactions for customers.
  • Increased job efficiency through effective time management skills that allowed for prompt pick-ups even during peak hours.
  • Checked oil, fuel and other fluid levels to keep vehicles in good working condition and avoid breakdowns.
  • Ensured to report back to my employer with accurate fares accumulated daily, maintaining a loyal relationship.

Education

High School Diploma -

Kwa-Dukathole Comprehensive School
Johannesburg, South Africa
12-2016

Skills

Relationship building

Passenger assistance

Route planning

Passenger care

Commercial driving

Customer service

Time management

Problem-solving

Multitasking Abilities

Excellent communication

Decision-making

Self motivation

Engine repair

Partial electric repair and maintenance

Additional Information

Permitted South African Drivers license with PDP.

Timeline

Bolt Driver

Bolt
01.2021 - Current

Student Transport Driver

Self-Employed
01.2019 - 12.2020

Taxi Driver

Relative
01.2017 - 11.2018

High School Diploma -

Kwa-Dukathole Comprehensive School

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