Thukhutha Phethang
Administrator
Welkom
Summary
Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires and providing customized solutions to build loyalty.
Overview
2
2
years of professional experience
4
4
years of post-secondary education
Work History
In-service Trainee
EThekwini Municipality
4 2023 - Current
- Checks the accuracy of data on specific applications recorded
- Attends to specific administrative activities associated with record keeping and query resolution
- Investigates enquiries received from external customers/beneficiaries
- Maintaining the filling system of the department such as hardcopy, softcopy that are related to the job
- Operates office equipment such as computers, photocopiers and computer scanning equipment to complete department tasks
- Performs clerical functions such as preparing correspondence and receiving visitors (beneficiaries)
- Preparing and modifying document related to the job such as memos, notifications and emails
- Maintaining professional and technical knowledge for example attending educational Job-readiness training programme.
In-service Trainee
LUNGILE MCHUNU CONSULTANCY TRAINING AND DEVELOPMENT
08.2022 - 02.2023
- Carried out all Administrative duties such as Mail, Photocopying, office supplies and filing
- Prepare meeting agendas, records and distributes meeting minutes
- Arranges for Consultancy team travel including making hotel accommodations
- Closely observed job specification and work orders before starting, to obtain an extensive understanding of work required
- Asset delivery, maintenance and safeguarding
- Physical verification
- Processing of invoices.
Education
National N Diploma - Business Management
Elangeni TVET COLLEGE
Pinetown, South Africa 01.2021 - 09.2024
Skills
Excellent Problem-Solving
Reference
Nhlanhla Mthethwa
Timeline
In-service Trainee
LUNGILE MCHUNU CONSULTANCY TRAINING AND DEVELOPMENT
08.2022 - 02.2023
National N Diploma - Business Management
Elangeni TVET COLLEGE
01.2021 - 09.2024
In-service Trainee
EThekwini Municipality
4 2023 - Current
Similar Profiles
Vaughan AdamsVaughan Adams
Security Officer at EThekwini MunicipalitySecurity Officer at EThekwini Municipality
NOMVULA HLONGWANOMVULA HLONGWA
Assisting Principal Clerk at EThekwini Municipality ( Waste Management)Assisting Principal Clerk at EThekwini Municipality ( Waste Management)
Noxolo Zamile NtingaNoxolo Zamile Ntinga
End User Support Administrator at eThekwini MunicipalityEnd User Support Administrator at eThekwini Municipality
THULANI NKWANYANATHULANI NKWANYANA
Senior Electronic Technician at eThekwini MunicipalitySenior Electronic Technician at eThekwini Municipality
Sarel Jacobus MaraisSarel Jacobus Marais
Farm Hand at Vsa 7yearsFarm Hand at Vsa 7years