Jiu Jitsu
About me:
I am a motivated and adaptable professional with a diverse background in customer-facing roles, financial markets, and client services. I bring several years of hands-on experience in the hospitality industry, where I developed a strong foundation in customer service, communication, and problem-solving. Prior to joining Currencies Direct SA, I worked as a self-employed trader and investor, gaining valuable insights into market dynamics, risk management, and financial analysis.
Currently, I’m serving as a Client Account Executive Assistant at CDSA, where I’ve spent the last 3 months supporting client onboarding, FICA compliance, account closures, and daily engagement through calls and emails. I thrive in fast-paced environments, quickly adapt to new systems (including CRMs), and am committed to delivering exceptional client experiences that build trust and drive retention.
Assist with onboarding new clients and processing account closures.
Perform FICA verification and ensure compliance with regulatory requirements.
Manage client account updates and maintain accurate records.
Engage professionally with clients via phone and email to address queries and provide support.
Coordinate with internal teams to ensure a smooth client experience.
Executed strategic trades in dynamic financial
markets as a self-employed trader.
Conducted in-depth market trend analysis to
optimize buying and selling decisions.
Cultivated expertise in risk management,
financial analysis, and strategy execution.
Delivered exceptional customer service as a
Bartender/Waiter at Barristers, ensuring a
memorable dining experience for every guest.
Efficiently managed customer orders and
handled payment transactions with accuracy
and speed.
Cultivated strong skills in multitasking and
thriving in high-pressure environments.
Performance tracking
CRM proficiency
Closing techniques
Financial acumen
Jiu Jitsu
Boxing
Financial Markets
Nature