THOMAS MEEK

• Leveraged excellent communication skills when presenting complex technical information to non-technical audiences.
• Worked closely with suppliers to schedule targeted promotional campaigns.
• Managed sales plan activities, promotions and product launches resulting in expanded revenues and branding.
• Branded products through effective salesmanship and maintained long-term relationships with clients.
• Maintained stock levels and forecast stock availability for on and off seasons.
• Maintained monthly sales figures between 500k and 1 million ZAR.
• Provided exceptional customer service, addressing technical inquiries and resolving issues promptly

• Maintained stock levels in store and with consignment holders.Assist customers with technical questions about specialized, high-end yachting hardware products.
• Clarified customer requests, forwarded product information and answered questions to support sales operations.
• Provided exceptional customer service, addressing technical inquiries and resolving issues promptly.
• Maintained up-to-date expertise in industry trends and competitor offerings, ensuring competitive edge in negotiations.
• Minor servicing of equipment onboard yachts.

• Developed strong rapport with customers and created positive impression of business.
• Participated in seasonal sales events and promotions, maximizing their impact on revenue generation.
• Handled returns and exchanges professionally, adhering to company policies while prioritizing customer satisfaction.
• Meet monthly sales targets by reaching out to new customers and retaining current account holder's business
• Answered incoming calls and emails to provide product information, features and benefits.
• Created inviting environment for customers by maintaining store organization and cleanliness.

• Readying items & products for shooting
• Photographing stock items for online catalogue
• Using Photoshop to deep-etch, edit and resize images
• Using SysPro 6 and Reddot systems to upload images to website back-end
• Create email signatures, flyers, logos and packaging for stock items.

-Performed checks on rigs for issues and fixing anything broken.

-Cleaning the rig and spars.

-Overhauling winches and replacing parts.

-Polishing and cleaning fittings.

- Working at height.

• Building and Fitting of rigging to newly produced masts and spars.
• Increased workplace safety by conducting regular rigging inspections and equipment maintenance.
• Operated cranes, hoists and winches to lift, position and place heavy objects.
• Worked flexible hours across night, weekend, and holiday shifts.
• Worked at heights without difficulty.
• Additional skills included leather work and hand stitching rubbing patches and pulling running rigging and wiring through mast conduits.

• Cleaning and basic rigging repairs for yachts
• Repair winches, re-oiling and replacing pawls and ball bearings.