Thokozile Rose Maseko
Sales Assistant
Johannesburg
Summary
Developed adaptability and customer service skills in fast-paced retail environment, with focus on providing excellent customer experiences. Leveraged communication and problem-solving abilities to resolve customer issues and enhance satisfaction. Seeking to transition into new field, bringing strong foundation in teamwork and customer engagement.
Overview
3
3
years of professional experience
Work History
Sales Lady
Infotech Computers (PTY) LTD
03.2025 - 04.2026
- Greeted customers and helped with product questions, selections, and purchases.
- Helped customers complete purchases, locate items, and join reward programs.
- Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
Petrol Attendant
Astron Energy
06.2024 - 01.2025
- Maintained cleanliness of gas station premises, resulting in a welcoming environment for customers.
- Pumped gas for guests and took payments.
- Resolved customer complaints promptly and professionally to enhance customer loyalty and increase client base.
- Enhanced customer satisfaction by providing prompt and friendly service during all transactions.
Waitress
Mike Breakfast Meals
01.2023 - 03.2024
- Maintained clean and welcoming environment, ensuring a positive guest experience.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy hours.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while service.
- Collaborated with team members to continue provide efficient service during peak hours.
Education
No Degree -
Lebohang Secondary School
Vanderbijlpark, South Africa, Gauteng 04.2001 -
Skills
Customer service
Teamwork
Money handling
Teamwork and collaboration
Display setup
Retail sales
Timeline
Sales Lady
Infotech Computers (PTY) LTD
03.2025 - 04.2026
Petrol Attendant
Astron Energy
06.2024 - 01.2025
Waitress
Mike Breakfast Meals
01.2023 - 03.2024
No Degree -
Lebohang Secondary School
04.2001 -