Summary
Overview
Work History
Education
Skills
Personal Information
REFERENCES
Timeline
Generic
THOKOZILE KHUSELA

THOKOZILE KHUSELA

Marketing & Sales Consultant
A B R De Vries,Langenhovenpark, Bloemfontein

Summary

Detailed-oriented and motivated Postgraduate student, Marketing Management and Business Management Graduate. Skilled in time-management, organizational efficiency, project coordination, and team leadership. Proven ability to manage cross-functional teams, streamline processes, and drive business growth through strategic planning and people management. Eager to apply expertise in a dynamic, growth-focused environment. Seeking opportunities to expand skills in leadership, business development, and operational excellence while contributing to organizational success.

Overview

8
8
years of professional experience

Work History

Marketing and Sales Consultant

Boston City Campus
04.2023 - Current
  • Develops Effective Sales Strategies
  • Maintains Strong Client Relationships through Exceptional Customer Service
  • Prepares and Analyzes Performance Reports
  • Participates in Expo Career Days
  • Conducts School Visits for Outreach and Engagement

Call Centre Agent

Boston City Campus
12.2022 - 03.2023
  • Handled inbound and outbound calls, addressing client concerns with professionalism and efficiency
  • Delivered helpful solutions, demonstrating flexibility and strong problem-solving abilities
  • Utilized effective communication and technical skills to meet client needs and improve satisfaction
  • Dealt with complex customer complaints professionally and politely, resolving issues with favourable solutions.

Education Assistant (First & Second Phase)

Leratong Secondary School
02.2021 - 08.2022
  • Fostered positive self-esteem and mutual respect among students while encouraging a love of learning.
  • Applied proactive classroom management strategies to maintain discipline and support a productive learning environment.
  • Built and maintained strong relationships with students, parents, teachers, and school administrators.
  • Assisted teachers with instructional duties and provided clerical support to meet diverse classroom needs.
  • Sanitized desks and high-touch areas to maintain a clean and safe environment, preventing illness and germ spread.

Receptionist

01.2017 - 01.2018
  • Scheduled and confirmed appointments, managing daily calendars for staff and clients
  • Operated a multi-line phone system to answer and direct incoming calls efficiently
  • Provided administrative support, including copying, faxing, and document organization, while managing schedules and appointments
  • Processed payments, updated account balances, and maintained financial records
  • Sorted and distributed incoming mail to appropriate personnel
  • Managed office supplies, placing purchase orders to restock as needed
  • Coordinated and oversaw office personnel activities, ensuring smooth operations
  • Organized weekly schedules and maintained the monthly calendar for various management levels

Education

Postgraduate Diploma in Management

Boston City Campus
Bloemfontein
04.2001 -

Bachelor of Commerce in Management Marketing

Boston City Campus
Bloemfontein, South Africa
04.2001 -

Higher Certificate in Business Management

Boston City Campus
04.2001 -

Pending - BCom : Sociali Sciences in Industrial Psychology

University of The Free State
04.2001 -

High School Diploma -

Setjhaba-Se-Maketse
Free State
04.2001 -

Skills

  • Time management
  • Community networking
  • Proficient in Microsoft Office Suite
  • Sales funnel management
  • Strong Work Ethic
  • Emotional Intelligence
  • Professionalism
  • Project Management
  • Effective Communication
  • Schedule Coordination and Management
  • Staff Supervision and Training
  • Social Media Management

Personal Information

Gender: Female

Nationality : South African

Driving Licence : Code10

Date of birth : 1997/04/17

REFERENCES

1. Thato Malefetsane

  • Support Centre Admin Assistant
  • thatomalefetsane129@gmail.com
  • 071 062 2925

2. Lientjie Graham

  • Accounts Manager
  • lientjie.graham72@gmail.com
  • 078 182 8690

3. Lehloka JL

  • Deputy Principal
  • 079 77609979/ 051 534 2423
  • Relationship : Supervisor
  • Institution : Leratong Secondary School

Timeline

Marketing and Sales Consultant

Boston City Campus
04.2023 - Current

Call Centre Agent

Boston City Campus
12.2022 - 03.2023

Education Assistant (First & Second Phase)

Leratong Secondary School
02.2021 - 08.2022

Receptionist

01.2017 - 01.2018

Postgraduate Diploma in Management

Boston City Campus
04.2001 -

Bachelor of Commerce in Management Marketing

Boston City Campus
04.2001 -

Higher Certificate in Business Management

Boston City Campus
04.2001 -

Pending - BCom : Sociali Sciences in Industrial Psychology

University of The Free State
04.2001 -

High School Diploma -

Setjhaba-Se-Maketse
04.2001 -

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THOKOZILE KHUSELAMarketing & Sales Consultant