Thokozani Sisi
Durban,KwaZulu-Natal
Summary
A highly skilled professional known for remaining calm under pressure, with exceptional communication and public speaking abilities. Demonstrates strong problem-solving skills, effectively addressing challenges in dynamic environments. Committed to leveraging these competencies to achieve organisational goals and drive success.
Overview
12
12
years of professional experience
8
8
years of post-secondary education
Work history
Frontline
Miranda Martins
Durban, KwaZulu-Natal
02.2023 - 02.2025
- Enhanced client satisfaction through direct engagement.
- Streamlined daily capture and communication of patient visit data to improve operational effectiveness.
- Facilitated patients in selecting suitable frames and liaised with medical aid for payment clarity.
Promoter
Zama Cele
Durban, KwaZulu-Natal
02.2016 - 12.2021
- Supported sales growth by organising in-store promotional events.
- Facilitated customer understanding through clear explanations of product features.
- Observed competitor activities to provide insights for developing effective promotion strategies.
- Gathered customer feedback for improving future marketing strategies.
Office assistant
Farhard Mohammed
Durban, KwaZulu-Natal
01.2013 - 01.2015
- Assisted in crafting presentations to improve client interaction.
- Supported various administrative tasks including photocopying, faxing, and mailing.
- Managed incoming calls and operated the switchboard while ensuring reception duties were fulfilled.
- Organised and maintained files while collaborating effectively with team members.
Education
Certificate of Higher Education - Higher certificate in education
Burnwood Secondary
Durban, KwaZulu-Natal 01.2001 - 12.2006
Foundation Degree in Arts - Music Production
South African Film Institute
Durban, KwaZulu-Natal 02.2011 - 12.2012
INT101-Introduction into Micro-Computing -
Commerce and Computer College of South Africa
Durban, KwaZulu-Natal 01.2011 - 01.2011
Skills
- Calm under pressure
- Communication skills
- Public speaking
- Problem solving
Timeline
Frontline
Miranda Martins
02.2023 - 02.2025
Promoter
Zama Cele
02.2016 - 12.2021
Office assistant
Farhard Mohammed
01.2013 - 01.2015
Foundation Degree in Arts - Music Production
South African Film Institute
02.2011 - 12.2012
INT101-Introduction into Micro-Computing -
Commerce and Computer College of South Africa
01.2011 - 01.2011
Certificate of Higher Education - Higher certificate in education
Burnwood Secondary
01.2001 - 12.2006