Thokozani Sisi
Durban,KwaZulu-Natal
Summary
A highly skilled professional known for remaining calm under pressure, with exceptional communication and public speaking abilities. Demonstrates strong problem-solving skills, effectively addressing challenges in dynamic environments. Committed to leveraging these competencies to achieve organisational goals and drive success.
Overview
12
12
years of professional experience
8
8
years of post-secondary education
Work history
Frontline
Miranda Martins
Durban, KwaZulu-Natal
2023.02 - 2025.02
- Enhanced client satisfaction through direct engagement.
- Streamlined daily capture and communication of patient visit data to improve operational effectiveness.
- Facilitated patients in selecting suitable frames and liaised with medical aid for payment clarity.
Promoter
Zama Cele
Durban, KwaZulu-Natal
2016.02 - 2021.12
- Supported sales growth by organising in-store promotional events.
- Facilitated customer understanding through clear explanations of product features.
- Observed competitor activities to provide insights for developing effective promotion strategies.
- Gathered customer feedback for improving future marketing strategies.
Office assistant
Farhard Mohammed
Durban, KwaZulu-Natal
2013.01 - 2015.01
- Assisted in crafting presentations to improve client interaction.
- Supported various administrative tasks including photocopying, faxing, and mailing.
- Managed incoming calls and operated the switchboard while ensuring reception duties were fulfilled.
- Organised and maintained files while collaborating effectively with team members.
Education
Certificate of Higher Education - Higher certificate in education
Burnwood Secondary
Durban, KwaZulu-Natal 2001.01 - 2006.12
Foundation Degree in Arts - Music Production
South African Film Institute
Durban, KwaZulu-Natal 2011.02 - 2012.12
INT101-Introduction into Micro-Computing -
Commerce and Computer College of South Africa
Durban, KwaZulu-Natal 2011.01 - 2011.01
Skills
- Calm under pressure
- Communication skills
- Public speaking
- Problem solving
Timeline
Frontline
Miranda Martins
2023.02 - 2025.02
Promoter
Zama Cele
2016.02 - 2021.12
Office assistant
Farhard Mohammed
2013.01 - 2015.01
Foundation Degree in Arts - Music Production
South African Film Institute
2011.02 - 2012.12
INT101-Introduction into Micro-Computing -
Commerce and Computer College of South Africa
2011.01 - 2011.01
Certificate of Higher Education - Higher certificate in education
Burnwood Secondary
2001.01 - 2006.12