Summary
Overview
Work History
Education
Skills
Contacts
Drivinglicense - Category
Personal Information
Timeline
CustomerServiceRepresentative
THOKOZANI MTHEMBU

THOKOZANI MTHEMBU

IT Technician Support, Junior Web Developer and Administration, Software Developer
Midrand

Summary

I am an articulate and confident individual with a smart appearance, possessing excellent interpersonal and communication skills, both on the telephone and in person. Highly motivated and skilled IT Technician Support and junior web developer with 2 years of experience in Administration. Seeking to leverage expertise in any company to contribute to the target company's success. I can present a professional image in line with any employer's core values to all stakeholders contacting or visiting the office. I am approachable with a professional manner and can create an immediate positive impression with various stakeholders. One of my strongest points is the ability to learn quickly and work well in a fast-paced environment.

Overview

6
6
years of professional experience
3
3
Languages

Work History

Customer Service

Amazon
07.2024 - 12.2024

Answering question about orders, helping customers to place orders and to.

Managing customers complaints effectively and efficiently.

Help customers to track their orders

Admin Assistant / E-Cadre

Maphutha Secondary School
02.2023 - 07.2024
  • Capturing of new learners on the system
  • Maintaining daily attendance register both for learners and educators
  • Able to print class reports and statistics
  • Knowledge in deployment of laurites
  • Able to print summary of results and results analysis
  • Knowledge in Microsoft
  • Familiar with Excel, Word, and PowerPoint
  • Typing skills
  • Responsible for checking emails and printing
  • Updating systems

Sales Representative

Sharemont Trading Solution
01.2021 - 12.2021

Cold calling

Identifying potential customers

Building and Maintaining Customer service

Cashier

Krispy Kreme
01.2019 - 01.2021

Serving Customers

Telling customers about our products

providing excellent customer service

Handling transaction, processing payments and making change

Assisting with special orders

Education

HIGHER CERTIFICATE -

Richfield Institute Of Technology College

BACHELOR OF SCIENCE - INFORMATICS

Richfield Institute Of Technology

HIGH SCHOOL - undefined

Ivory Park Secondary

Skills

Typing Skills

Contacts

thokozanip11@gmail.com, 0672291308, Klipfontein View, Midrand, Midrand, 1685, South Africa

Drivinglicense - Category

Code 10

Personal Information

  • Date of Birth: 12/19/96
  • Nationality: South African
  • Marital Status: Single

Timeline

Customer Service

Amazon
07.2024 - 12.2024

Admin Assistant / E-Cadre

Maphutha Secondary School
02.2023 - 07.2024

Sales Representative

Sharemont Trading Solution
01.2021 - 12.2021

Cashier

Krispy Kreme
01.2019 - 01.2021

BACHELOR OF SCIENCE - INFORMATICS

Richfield Institute Of Technology

HIGH SCHOOL - undefined

Ivory Park Secondary

HIGHER CERTIFICATE -

Richfield Institute Of Technology College
THOKOZANI MTHEMBUIT Technician Support, Junior Web Developer and Administration, Software Developer