Thokozani Nyati
Sales and Marketing Manager
Randpark Ridge,GP
Summary
Professional with many years of experience. Managed internal operations, developed budgets, communicated with departmental representatives to optimize productivity and efficiency, cultivated lead generation, and client retention and directed new client onboarding. Effective in coordinating company procedures and client relationships to exceed performance goals.Well versed in product development and marketing management.
Overview
25
25
years of professional experience
Work History
Company Director
ND Network Technologies
Johannesburg
08.2021 - Current
- When the country experienced Covid-19 Lockdown in 2020 my son pitched an idea of me funding his business ideas of owning an ISP (Internet Service Provider)
- We did our research and this took us about a year before we thought we had enough information about the ins and outs of how to start, run and ultimately make money from the business
- What the business does is the following
- Our business provides unlimited access to the internet based on individual households or what businesses require
- Our major focus is to provide the most affordable internet to households in urban townships, rural townships and farming communities where there is no internet infrastructure in place or where the barrier for access to the internet is cost
- We built our backhaul infrastructure and we spent a month testing the system and we were then flooded with orders and the Operations Head of the business had to go back to school and complete his final year of Law School, so my partner and I had to run the business on our own using our limited knowledge of the internet space
- Our daily routine is to connect as many customers as we possibly can onto our internet network
- We visit our customers’ homes and install a router, mount an antennae on their roof and calibrate the antennae and our tower that we have built on a portion of a churches property which we are renting
- Once calibration is complete, the customer will has access to the internet
- My business partner and I have been relieved of most off our responsibilities on the technical side because my Operations Head who is more clued up on the technical side of the business, concluded his studies and is now responsible for running the Technical side of the business
- My daily routine from the 1st January 2025 is more office based running the call centre line, responding and concluding orders received via our WhatsApp line
- I would also be required to conclude the orders on our CRM system and once the customer deposits their connection fee, I then setup an appointment at a suitable time for our technical team to go and conclude the customer installation
- Weekly meetings are facilitated with the technical team for us to be able to asses our progress for the week and to prepare for the new week
- Compliance also my responsibility and I am required to deal directly with ICASA and to handle all business compliance applications like your Consent of Use at the municipalities’ and districts we operate in
Business Consultant
Medshield Medical Scheme
04.2017 - 07.2021
- I was required to source new business with the assistance of my brokers Broker Houses and to organically grow the business where we are not the sole medical scheme accredited
- My duties required to liaise directly with the broker as they are the main source of our new business
- Broker training
- Provide or facilitate regular broker training after the launch of the new offering as well as ongoing training throughout the year
- Leads Management
- Pitching Medshield as a preferred medical aid at the brokers and new leads
- This would entail pitching to the company’s management team as well as the company’s union representatives
- Customer support and advice during takeons and year end option change sessions
- Admin management
- Oversee the option change and new applications forms have been processed making sure that welcome packs can be speedily dispatched
Corporate Business consultant
Bonitas Medical Aid
04.2014 - 03.2017
- My duties required to liaise directly with the broker as they are the main source of our new business
- Broker training
- Provide or facilitate regular broker training after the launch of the new offering as well as ongoing training throughout the year
- Leads Management
- Pitching Bonitas as a preferred medical aid at the brokers and new leads
- This would entail pitching to the company’s management team as well as the company’s union representatives
- Customer support and advice during takeons and year end option change sessions
- Admin management
- Oversee the option change and new applications forms have been processed making sure that welcome packs can be speedily dispatched
Corporate Business consultant
Discovery Health
03.2010 - 03.2014
- Source new business with the assistance of my Corporate Broker Houses and to organically grow the Discovery Health book where we are not the sole medical scheme accredited at that paypoint so as to achieve the set out target
- My duties required to liaise directly with the broker as they are the main source of our new business
- Broker training
- Provide or facilitate regular broker training after the launch of the new offering as well as ongoing training throughout the year
- Leads Management
- Pitching Discovery Health as a preferred medical aid at the brokers and new leads
- This would entail pitching to the company’s management team as well as the company’s union representatives
- Customer support and advice during takeons and year end option change sessions
- Admin management
- Oversee the option change and new applications forms have been processed making sure that welcome packs can be speedily dispatched
- Exercised leadership capabilities by successfully motivating and inspiring others.
Operations Director
CHEROKEE HEALTHCARE SOLUTIONS
Johannesburg
03.2009 - 03.2010
- Company Overview: TIED AND FUNDED BY DISCOVERY HEALTH
- We approached the then Head of Marketing and Sales Distribution Sean Hanlon with a proposal that two of my colleagues and I would like to open up a medical aid brokerage and Discovery should fund it for a period of 5 years
- We would then sign an agreement restricting us selling and promoting strictly Discovery Health products over the set period
- I left this business unfortunately because by the time Discovery Health had given us feedback that they liked the idea and that we should go ahead immediately, my wife got retrenched that same month
- I stuck it out at the brokerage and managed the day to day running of the business and selling medical aid at the same time
- After my wife’s struggle for 12 months to secure a job we couldn’t cope financially, I then decided to go back to Sean Hanlon and asked for my old job back and he obliged
- TIED AND FUNDED BY DISCOVERY HEALTH
LA Health/KeyCare Business consultant
Discovery Health
02.2006 - 03.2009
- Discovery Health book growth
- My focus was on small to medium companies as well as individuals
- As an LA Health Business consultant I focused on the municipalities in the whole of Limpopo and the Northern Gauteng which comprised of the Tshwane and West Rand Districts as an additional municipality
- My duties required to liaise directly with the broker as they are the main source of our new business
- Broker training
- Provide or facilitate regular broker training after the launch of the new offering as well as ongoing training throughout the year
- Leads Management
- Together with the broker we would visit municipality paypoints in municipalities so as to provide medical related assistance throughout the year so that we can have a better return of new business at yearend option change time
- I would also conduct presentations to various audiences within the municipal space
- Customer support and advice
- I conducted presentations at monthly induction sessions for new employees and one on one sessions and this will include the year end option change sessions
- Admin management
- Oversee the option change and new applications forms have been processed timeously so as to ensure that the welcome packs can be speedily dispatched
- Evaluated customer needs and feedback to drive product and service improvements.
Corporate Sales Consultant
Guillemot Business Forms
Johannesburg
01.2004 - 01.2006
- Selling a specialized printing solutions to small businesses and corporate companies
Corporate sales Consultant
Vodacom
Midrand
01.1999 - 01.2004
- Sales of cellphone contracts to corporates and individuals
Telesales Consultant
Corporate Warranty administrators
01.1997 - 01.1999
- Telephonic sales of vehicle warranty extensions for brand new vehicles financed by the four big banks
Bank Clerk
Trust Bank
01.1995 - 01.1997
- Assist customers with withdrawal authorisations, opening of bank accounts, assisting with investment accounts and general customer services
Education
RE5 -
saifm
01.2012
national certificate - Wealth management
Inseta
01.2011
Matric -
SE College
01.1994
Skills
- Sales management
- Marketing management
- Revenue generation
- Negotiation skills
- Business Administration
Accomplishments
- Discovery Health Top Sales 2011
- Discovery Health Top Sales 2012
- Discover Heath Executive Award 2012
Timeline
Company Director
ND Network Technologies
08.2021 - Current
Business Consultant
Medshield Medical Scheme
04.2017 - 07.2021
Corporate Business consultant
Bonitas Medical Aid
04.2014 - 03.2017
Corporate Business consultant
Discovery Health
03.2010 - 03.2014
Operations Director
CHEROKEE HEALTHCARE SOLUTIONS
03.2009 - 03.2010
LA Health/KeyCare Business consultant
Discovery Health
02.2006 - 03.2009
Corporate Sales Consultant
Guillemot Business Forms
01.2004 - 01.2006
Corporate sales Consultant
Vodacom
01.1999 - 01.2004
Telesales Consultant
Corporate Warranty administrators
01.1997 - 01.1999
Bank Clerk
Trust Bank
01.1995 - 01.1997
RE5 -
saifm
national certificate - Wealth management
Inseta
Matric -
SE College
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