Thokoza Magwala
HR Administrator
Delft
Summary
Successful human resource candidate with expertise in employee recruitment, training and payroll management. Adept at building and maintaining positive relationships with employees and management. Strong organizational skills and committed to adhering to relevant laws and regulations.
Dedicated professional eager to create and implement successful strategies to improve organizational efficiency. Adept at utilizing data analysis to provide insights into HR initiatives. Strong communication and interpersonal skills and committed to pursuing best practices related to employee development and retention.
Overview
2025
2025
years of professional experience
2016
2016
years of post-secondary education
1
1
Language
Work History
HR Administrator
The Foschini Group (TFG)
8 2021 - Current
- Manage online and inbound queries for internal and external customers
- Inform customers about the process to be followed to resolve queries
- Categorising queries with the necessary information
- Direct queries to the correct subject matter expert
- Respond to customers queries in a timely and professional manner
- Liaise with our HR teams to ensure customers queries have been received
- To provide efficient first time service completion of administration delivery while providing an allround
- Superior service delivery experience and adhering to SLA's and quality standards
- Process all relevant administration across HR functions
Hr. Admin Assistant
Makro Cape Gate
07.2020 - 07.2021
- Render a good customer service to the entire staff of the institution
- Process appointments, transfers, terminations (including retirements and ill- health retirements)
- Process grading, promotions, and translation in rank
- Responsible for capturing of leave
- Performing annual leave audits
- Perform recruitment and selection functions such as shortlisting and interview process
- Filling of relevant documents
- Reason for leaving: Organizational changes
General worker
Cara Orthodontist
01.2020 - 06.2020
- Pulling and pack patients records
- Calling in patients to the surgery
- Cleaning patients beds and the surgery as a whole
- Reason for leaving: End of contract
HR Assistant
Retail Solutions Staffing
10.2019 - 12.2019
- Pulling employees clocking hours from the system
- Capturing employees attendance into the register
- Capturing employees leaves and day offs into the register
- Capturing correct times into Pastel Payroll
- Responding to employees queries
- Clerical support duties
- Reason for leaving: End of Contract
HR Officer
GBS Labour and Security Group
01.2018 - 08.2019
- Policies and procedures
- Assisting management with the development, planning and implementation of policies and procedures to facilitate effective employee relations
- Provide guidance to management and employees regarding legislation, regulations, policies, procedures and practices related to employee relations
- Communication
- Participate in dispute resolution events
- Attend wage negotiations and collective agreement discussions
- Compile and distribute staff briefs and minutes
- Recruitment
- Drafting Job Descriptions
- Drafting and placement of advertisements
- Drafting of interview questionnaire
- Interviewing
- Reference checks: verifying previous experience, performance, behaviour and qualifications
- Induction of new employees
- Employment confirmation
- Payroll
- Processing and preparing hours for payroll according to deadlines
- Processing and filling of leave and other forms
- Payslip checking
- Printing and issuing of payslips
- Attend to payroll related queries of employees
- Receive garnishee orders from the sheriff
- Update and file wage files
- Administration
- Ensure employee documentation and files are up to date
- Implementation of Employment Contracts
- Reason for Leaving: Resigned
Human Resource Intern
Department Of Health- Amathole District Office
04.2017 - 03.2019
- Render Recruitment, Selection and retention Clerical Support Services
- Assist on receive and prepare Job adverts of funded posts to be publishing Governmental Circulars
- Preparing the master list and appointments of panelist and observers
- Render the secretariat support services during shorting and interviews
- Compile submissions for panel recommendation for approval
- Conduct compliance, pre-employment screening and reference checks
- Process all recommendation for appointments transfers, secondments and provide HRP administrative support
- Process appointment on Persal
- Prepare regret letters for unsuccessful candidates
- Assist with submissions for transfers, absorptions and secondments
- Assist in verifying that post exist on Persal and the organisational structure
- Assist in maintaining up to date databases for response handling
- Recruitment, Selection, Appointments, Secondments and, Transfers
- Maintain an effective flow of information and documents to and from the Sub-Directorate
- Store all documentation in the office in the line with relevant legislation and policies
- Maintain the tracking system for office correspondence from and to the Sub-Directorate
- Update database for vacancies
- Provide response handling for advertised posts within the Department
- Human Resource :- Conditions of Services
- Implementation of service benefits
- Government employees home scheme
- Homeowners allowance and tenants scheme
- Housing allowance
- Leave administration and monthly leave reconciliation
- Long Service and Service bonus
- Withdrawal of pensions and process leave gratuity
- Policy and procedure on incapacity and ill health
- Resettlement expenditure: Uniforms and related costs
- Overtime, Public Holidays Sand Extra Overtime
- Improve Qualification
- PMDS and grade progression
- Verify Calculate Substance and Travelling Claims
- Reason for Leaving: End of Contract
Education
Bachelor of Administration - Human Resource Management, Public Administration, Industrial Psychology, Statistics, Social Security, Labour Law, Economics and Business Economics
University of Fort Hare
Matric - undefined
Falo High School
Skills
Human Resource Prescripts and regulations
Basic knowledge of Persal functions
Batho Pele Principles
Public Service Regulations
HRM Policies and Process
Computer literacy
Good interpersonal relationships skills
Good communication skills
Report writing skills
Ability to work independently
Ability to work in a team
Ability to work under pressure
Planning and organizing skills
Ability to deal with confidential information
Strong orientation towards rendering a friendly client service
References
- Miss A. Mafanya, QA: Frontline and Performance, The Foschini Group (TFG), 078 570 0311, 021 938 1911
- Mr. Jerome Venceince, HR Manager, Makro, 021 003 1400
- Ms. Lana Lamb, Recruitment Manager, Retail Solutions, 021 202 8478
Personal Information
- ID Number: 84042509740825
- Health Status: Good
- Date of Birth: 04/25/84
- Gender: Female
- Nationality: South African
- Driving License: Learners
- Marital Status: Married
Timeline
Hr. Admin Assistant
Makro Cape Gate
07.2020 - 07.2021
General worker
Cara Orthodontist
01.2020 - 06.2020
HR Assistant
Retail Solutions Staffing
10.2019 - 12.2019
HR Officer
GBS Labour and Security Group
01.2018 - 08.2019
Human Resource Intern
Department Of Health- Amathole District Office
04.2017 - 03.2019
Matric - undefined
Falo High School
HR Administrator
The Foschini Group (TFG)
8 2021 - Current
Bachelor of Administration - Human Resource Management, Public Administration, Industrial Psychology, Statistics, Social Security, Labour Law, Economics and Business Economics
University of Fort Hare