Thobisile Mohlala

I am looking for a challenging role in an organization where I can utilize my hard work-dedication,nature, multitasking abilities, self-motivation. As a dedicated and detail-oriented professional, I am eager to contribute my skills as a return clerk/ booking clerk and warehouse assistant. My passion for efficient operations and customer satisfaction drives me to excel in fast-paced environments. I am excited about the opportunity to join your team, where I can leverage my organizational abilities and commitment to excellence to enhance workflow and support overall success.

Experienced with managing high-volume inbound calls and resolving customer issues. Utilizes effective communication and conflict resolution techniques to ensure customer satisfaction. Knowledge of CRM systems and customer engagement strategies.

Professional Call Center Customer Service Representative committed to providing courteous, prompt, detailed, and accurate support. Experience managing outbound and inbound calls and handling emergency issues with patience and tact.