Adobe Creative Suite, Microsoft
Thobile Promise Ntuli
Freelance Multimedia Designer/Bank Teller
Johannesburg,GP
Summary
Experienced banking professional with superior attention to detail and highly ethical nature. Dedicated to maintaining optimal security and customer satisfaction while meeting ambitious sales targets. Well-versed in industry regulations and asset protection strategies. Focused Multimedia designer and bank teller with experience in banking environments. Skilled in counting and packaging money, keeping an accurate drawer and building positive customer relationships. Excellent sales, service and time management abilities. Trustworthy Teller skilled in working in customer-focused work environments. Offering strong knowledge of banking products and services. Dependable and punctual with outstanding mathematical aptitude. Smart professional with proficiencies in Adobe Creative suite and design thinking. Promoting customer engagement with positive attitude and winning smile. Career background as Bank Teller with busy banks and financial institutions. Consistently honest with commitment to excellence.
Overview
1
1
Language
10
10
years of post-secondary education
12
12
years of professional experience
Work History
Bank Teller
ABSA
Johannesburg, Diepsloot
11.2016 - Current
- Performed customer transactions for money orders, cashiers checks, deposits and withdrawals.
- Educated customers on use of banking website and mobile apps.
- Turned in excess cash to maintain drawer security.
- Built and strengthened customer relationships by leveraging excellent interpersonal and communication skills.
- Processed customer transactions promptly, minimizing wait times.
- Identified sales opportunities and referred customers to branch partners in financial services.
- Maintained friendly and professional customer interactions.
- Sold and cross-sold bank products to new and existing customers.
Junior Designer
Tshepagae Productuions
Johannesburg, Kagiso
02.2015 - 08.2021
- Obtained approval of concepts by submitting rough drafts to management or to client.
- Developed design deliverables that elevated, differentiated and functioned on-brand and on-strategy.
- Maintained consistent use of graphic imagery in materials and other marketing outreach.
- Planned project concepts by researching and studying information.
- Consulted with Senior designer to identify design requirements for each project.
- Delivered exceptional level of service to each customer by listening to concerns and answering questions.
Bank Sales Consultant
Absa
Johannesburg, Auckland park
01.2016 - 10.2016
- Used consultative sales approach to understand customer needs and recommend relevant offerings.
- Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Maintained excellent attendance record, consistently arriving to work on time.
Sales Consultant/Cashier
La Seza
Johannesburg, Rosebank
03.2011 - 07.2011
- Provided sales and customer service assistance to walk-in traffic
- Maximized customer retention by resolving issues quickly.
- Boosted sales by conferring with customers to evaluate purchase requirements and recommend best-fit company offerings.
- Liaised with customers, management and sales team to better .
- Used consultative sales approach to understand customer needs and recommend relevant offerings.
- Conducted on-site product demonstrations to highlight features, answer customer questions and redirect concerns toward positive aspects.
Education
Diploma - Multimedia
University of Johannesburg
Johannesburg 02.2012 - 02.2016
Certificate - Introduction To Web Design
Boston City Campus And Business College
Johannesburg 02.2010 - 12.2010
High School Diploma -
Ladysmith Secondary High School
Ladysmith Kwa Zulu-Natal 01.2004 - 12.2008
Skills
Positive
undefinedSoftware
Interests
Design, Software development and web design
Timeline
Bank Teller
ABSA
11.2016 - Current
Bank Sales Consultant
Absa
01.2016 - 10.2016
Junior Designer
Tshepagae Productuions
02.2015 - 08.2021
Diploma - Multimedia
University of Johannesburg
02.2012 - 02.2016
Sales Consultant/Cashier
La Seza
03.2011 - 07.2011
Certificate - Introduction To Web Design
Boston City Campus And Business College
02.2010 - 12.2010
High School Diploma -
Ladysmith Secondary High School
01.2004 - 12.2008
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