Thobela Qwenga
Human Resource Clek
Philippi
Overview
12
12
years of professional experience
1
1
Language
Work History
Human Resource Clerk
National Prosecuting Authority (DPP Cape Town)
12.2020 - Current
- General administrative duties
- Provide basic administrative support in consumer interface and with internal and external stakeholders
- Provides specialized administration and project support functions.
- Renders a specialized support service to supervisors in the realm of public engagement processes, in respect of the quality of public communication and the creation of meaningful partnerships that supports the compilation of ideas and the projects that emulate from it.
- Provides support to the immediate supervisor in respect of specific administrative/clerical tasks.
- Performs general clerical duties and renders support to specific functional areas.
- Draft documentation like submissions and letters
- Compile and submit HR reports and stats
- Manage assets and report faulty or broken assets to the relevant official
- Manages and monitor the daily operations of the office
- Conduct registry counter services in coordination with document centre officials
- Handle effectively incoming and outgoing correspondences and render effectively filling and record management service
- Prepare, check and sign off couriers and requested files
- Respond to general enquiries and audit queries
- Render general clerical support to Occupational Health and Safety (OHS) and security processes and administration
- Render clerical support services with regards to Training and Awareness initiatives for the Department
- Provide human resource administration clerical support services within the component.
- Administration of the Enterprise Content Management and Electronic File Tracking system(s)
- Operation and operate office equipment in relation to the registry function
- People management
- Recruitment and Selection
- Effective advisory support service to the region pertaining to all aspects of recruitment and selection.
- Ensure sorting of posts into recruitment box
- Prepare logistics prior to shortlisting
- Ensure accurate screening and accurate database is compiled
- Ensure that reasonable shortlisting criteria, equity stats are done and discussed with assistant director of the human resource management and development
- Act on advisory capacity to panel as HRM representative in terms appointing a suitable candidate
- Preside as an HR rep for shortlisting and interviews
- Administer and ensure effective and efficient implementation of HRM policies, prescripts, approval of PERSAL transactions with regards to Personnel provisioning, Personnel and Salary administration.
- Handle as well as oversee application of prescripts with regards to pension, leave, allowances, pay sheets, resettlement and auditing of files.
- Maintain an effective and efficient Recruitment and Selection service.
- Provide an effective support function to manager and personnel.
- Ensure compliance in the HR Office with regards to registers and exit interviews.
- Receive and screen applications for the job
- Communicate with all stakeholders in response to bursary enquiries and bursary application outcomes.
- Coordinate and administer training interventions.
- Appointments and Resettlement Claims
- Prepare appointment memorandum
- Ensure successful candidate(s) is immediately informed and issued with letter of appointment, assumption of duty and conditions of service.
- Request signed assumption of duty from the newly appointed officials within the stipulated time frame.
- Submit signed assumption of duty to Head Office to process further the appointment.
- Open files for newly appointed officials.
- Ensure all documents according to the appointment checklist are submitted and complied with.
- Submit the file to supervisor for final checking and submit to document centre.
- Enquire if new and transferred officials will require resettlement benefits.
- Compile all relevant documents applicable to settlement claims.
- Verify if all documents are attached.
- Draft Memorandum to obtain relevant approval from the delegated authority.
- Probation Management
- Ensure all new appointments are appointed on probation.
- Implementation of quarterly reviews on Persal
- Maintain a probation register to monitor all officials on probation.
- Leave Administration
- Receive and capture various type of leave on Persal
- Ensure officials adhere to Temporary Incapacity Leave policy once sick leave exhausted
- Conduct leaves inspections and report for irregularities.
- Ensure that filling takes place continuously as required
- Housing Administration
- Process and submit all housing applications (rental/home-owner/ State guarantee.
- Request relevant outstanding documentation to be completed.
- Check the accuracy of legal rent agreements, registration of bond against the name of employee.
- Open and maintain housing subsidy files for staff members.
- Check accuracy of housing allowance documents
- Forward housing documents to head office for capturing and verify on Persal if captured.
- Processing Service Terminations
- Receive service termination documents.
- Check if all applicable documents are correctly completed.
- Obtain letter of acknowledgement from the employee supervisor/manager supporting service termination of officials.
- Courier service termination documents to Head Office for further processing.
- Regularly monitor and make constant follow ups if service termination is done on the system by head office.
- Conduct leave audit
- Monitor submissions to GEPF
- Process applications for service benefits and exits within the Region
- Performance Management
- Assist supervisor in ensuring that clusters and DPP office submit performance agreements before 31 May (deadline) each year.
- Processing of performance rewards (pay progression and grade progression)
- Administer the implementation of service benefits.
- Assist with correct completion of SPMS forms and documents.
- Ensure that all pay progression, performance bonuses are implemented and captured on the system.
- Processing of salary structures and updating of personnel information.
- Process recognition of long service.
- Managed employee exit interviews and paperwork.
- Assisted with on-boarding process of more than 15 new hires.
- Enhanced HR department efficiency by streamlining administrative tasks and maintaining organized records.
- Managed sensitive employee relations issues with discretion, conducting investigations when necessary to resolve conflicts or grievances.
Expanded Public Works Program Data Capture Clerk
City of Cape Town
09.2019 - 02.2020
- Capture over 300 particulars of the deceased on share-point.
- Performed cemetery bookings duties and grave checking.
- Provided general administrative support such as filing, photocopying, faxing, emailing, and receiving of post.
Computer Lab Assistant Supervisor
Cape Peninsula University of Technology
01.2019 - 12.2019
- Assist students with printing and make over 400 copies of documents.
- Guide and assist subordinates and students on how to use computers when conducting research.
- Write reports to the manager about computers that are not functioning properly.
- Ensure the laboratory always kept clean and tidy.
Expanded Public Works Program Data Capture Clerk
City of Cape Town
12.2016 - 06.2017
- Performed secondary costing on SAP and administer filing of documents
- Deliver mails, scan, and email EPWP time sheets to the relevant supervisors
- Assist with administrative duties in other relevant offices to work off back logs
- Attend and transfer over 50 telephone calls to the relevant person
- Contributed to a positive work environment through active participation in team meetings, sharing ideas about how to optimize workflows and troubleshoot challenges effectively.
- Maintained confidentiality of sensitive information while handling various types of documents, including financial records and personal details.
- Demonstrated adaptability when switching between multiple software platforms for different client projects without compromising precision or speed.
Human Resources Intern
National Prosecuting Authority (DPP Cape Town)
03.2014 - 11.2015
- Provide administrative support and keep organized administrative system for the office
- Draft letters for applicants to attend interview
- Capture particulars of new appointments on Persal system
- Coordinate within internal leave Audits
- Typing of correspondences to members of the public
- Arrange courier services and render administrative support functions to regions, legal staff, logistical and human resources
- Record and capture various types of leaves on Persal system
- Render general admin support such as faxing, photocopying, emailing, filling and dispatching documents
- Answer over 50 telephone and transfer calls to the relevant officials
- Liaising and communicating with various stakeholders, members of the public, other organizations and state departments with all matters relating to the administrative functioning of the office.
- Renders a specialized support service to supervisors in the realm of public engagement processes, in respect of the quality of public communication and the creation of meaningful partnerships that supports the compilation of ideas and the projects that emulate from it.
- Provides support to the immediate supervisor in respect of specific administrative/clerical tasks.
- Performs general clerical duties and renders support to specific functional areas.
- Effective advisory support service to the region pertaining to all aspects of recruitment and selection.
- Ensure sorting of posts from recruitment mail box
- Perform logistics prior to shortlisting
- Ensure accurate screening and accurate database is compiled
- Ensure that reasonable shortlisting criteria, equity stats are done and discussed with assistant director of the human resource management and development
- Prepare appointment memorandum
- Ensure successful candidate(s) is immediately informed and issued with letter of appointment, assumption of duty and conditions of service.
- Request signed assumption of duty from the newly appointed officials within the stipulated time frame.
- Submit signed assumption of duty to Head Office to process further the appointment.
- Open files for newly appointed officials.
- Updated and maintained employee records to respond quickly to requests for information.
- Developed strong written and verbal communication skills.
- Created and updated tracking spreadsheets using MS Excel.
- Filed paperwork, sorted, and delivered mail and maintained office organization.
- Answered phone and performed clerical duties to assist human resources department.
- Supported HR team in achieving hiring goals by screening resumes, conducting phone interviews, and tracking candidate progress.
- Assisted human resources and recruiting teams by scheduling phone screens and on-site interviews.
Education
Advanced Diploma - HUMAN RESOURCES MANAGEMENT
Cape Peninsula University of Technology
Cape Town, South Africa01.2020
National Diploma - HUMAN RESOURCES MANAGEMENT
Cape Peninsula University of Technology
12.2019
Matric - GRADE 12
Jongintaba Senior Secondary School
01.2005
Skills
Understanding of public service legislation
Clerical support and data entry
Understanding of financial policies
Knowledge of Batho Pele principles and their application
Experience with HR data management
Proficient in Microsoft Office Suite
Experienced with Persal system operations
Management of record-keeping systems
Document and situation analysis
Proficient in salary administration and recruitment
Supervisory experience
Understanding of HRM policies and systems
Experienced in clerical duties and data management
Registry duties expertise
Storage and retrieval processes
Staff planning and management
Experience with enterprise content management systems
Experienced in database management systems
References
- Phyllis, Lujabe, Supervisor, 021 487 7281, National Prosecuting Authority
- Miss A., Jansen, HR Practitioner (SNR HR Supervisor), 084 215 5619, 021 487 7123, National Prosecuting Authority
- Nozipho, Motaung, Supervisor, 021 444 3295, 91, City of Cape Town
Drivers Licence
Code C1
Timeline
Human Resource Clerk
National Prosecuting Authority (DPP Cape Town)
12.2020 - Current
Expanded Public Works Program Data Capture Clerk
City of Cape Town
09.2019 - 02.2020
Computer Lab Assistant Supervisor
Cape Peninsula University of Technology
01.2019 - 12.2019
Expanded Public Works Program Data Capture Clerk
City of Cape Town
12.2016 - 06.2017
Human Resources Intern
National Prosecuting Authority (DPP Cape Town)
03.2014 - 11.2015
National Diploma - HUMAN RESOURCES MANAGEMENT
Cape Peninsula University of Technology
Matric - GRADE 12
Jongintaba Senior Secondary School
Advanced Diploma - HUMAN RESOURCES MANAGEMENT
Cape Peninsula University of Technology