Community and social
Open To Work
Thobela Nocuze
Junior Manager
No 44 Second Avenue Norwood
Summary
Dynamic Forecourt Manager with proven expertise at Shell Ultra City Mthatha, excelling in operational management and team leadership. Skilled in budget planning and customer service management, I drive sales and enhance customer experiences while ensuring compliance with safety regulations. Committed to fostering a motivated team and optimizing store operations.
Overview
2
2
Languages
4
4
years of professional experience
Work History
Forecourt Manager
Shell Ultra City Mthatha
11.2025 - Current
- Operational Management: Running daily fuel operations, managing stock, and ensuring high standards of cleanliness and safety.
- Staff Management: Rostering, training, supervising, and managing the performance of forecourt attendants.
- Customer Service & Sales: Handling customer inquiries and complaints, driving fuel and shop sales, and ensuring a positive customer experience.
- Financial Control: Managing cash payments, daily reconciliations, and minimizing shrinkage.
- Compliance & Safety: Enforcing health, safety, and environmental regulations (e.g., fire safety, hazardous material handling).
- Maintenance: Logging maintenance requests and ensuring repair of equipment like pumps and making sure that everything on site is ready and functional.
Forecourt Manager
Engen Ikhwezi Convenience
03.2022 - 11.2025
- Operational Management: Running daily fuel operations, managing stock, and ensuring high standards of cleanliness and safety.
- Staff Management: Rostering, training, supervising, and managing the performance of forecourt attendants.
- Customer Service & Sales: Handling customer inquiries and complaints, driving fuel and shop sales, and ensuring a positive customer experience.
- Financial Control: Managing cash payments.
- Compliance & Safety: Enforcing health, safety, and environmental regulations (e.g., fire safety, hazardous material handling).
- Maintenance: Logging maintenance requests and ensuring repair of equipment like pumps and operational equipment.
Education
Criminal Justice -
Unisa
Mthatha 05-2026
Skills
Store operations
Merchandising strategies
Budget planning
Employee training
Time management
Problem-solving
Team leadership
Multitasking
Customer service management
Excellent communication
Decision-making
Performance management
Team collaboration
Recruitment
Staff management
Team building
Strategic planning
Analytical thinking
Employee motivation
Crisis management
Employee scheduling
Recruitment and hiring
Task prioritization
Conflict resolution
Accomplishments
One of the most memorable accomplishments ever in my line of work was in 2023 at Engen Garage leading a successful and united team with proven sales records increase in fuel volumes and shop sales.
Interests
Timeline
Forecourt Manager
Shell Ultra City Mthatha
11.2025 - Current
Forecourt Manager
Engen Ikhwezi Convenience
03.2022 - 11.2025
Criminal Justice -
Unisa