Thobeka Mkhize
Office Manager
Johannesburg
Summary
Experienced professional with strong customer engagement and service skills. Proven ability to effectively communicate and resolve conflicts. Extensive management background, with expertise in project management, organisational skills, collaboration, leadership, and problem-solving. Adaptable and skilled at thriving in dynamic environments.
Overview
16
16
years of professional experience
Work History
Office Manager
Seb4vision Pty LTD
11.2019 - Current
- Executive Assistance - Travel arrangements including VISAs'. Keeping of confidential information. Screening of visitors, calls and documents. Planning and scheduling meetings. Compilation of reports. Providing complete administrative support.
- Travel Management - Develop and maintain a travel management system. Responsible for booking domestic and international travel for all travellers. Responsible for communicating the travel policy.
- Fleet Management - Management of the Fleet and Facilities Officer.
- Events Management - Coordinates sporting events. Conferencing resource arrangements. Sources external venues for company events. Maintains a database of approved external venues.
- Finance Assistance - Preparation of quotes, invoices and statements. Management of expenses including travel and subsistence for payroll. Management of Debtors control. Preparation of customer invoice reports. Approve claims and reimbursements from employees. Maintain insurance policies and assets.
- People Management - Managing and supervising subordinates. Management of leave. Ops-Team Weekend Itinerary scheduling and special leave management. Responsible for performance management of subordinates' reports.
- General Support - Liaising and supporting external stakeholders e.g. HR, Finance, Marketing, Operations and Risk & Compliance.
Production and Accounts Administrator
Seb4vision Pty LTD
06.2017 - 11.2019
- Production Coordinator - Internal monthly production scheduling of all sporting codes and events. Coordination of all travel, abroad and internationally. Responsible for the daily itinerary of all operators. Responsible for quoting, invoicing for all productions.
- Planning and Organising of the Office - Maintain a safe and clean reception area. Switchboard management. Arrangement office space and work equipment for new and existing employees. Responsible for supplying and issuing office stationery and other relevant office supplies. Coordination of appointments and meetings. Preparation of meeting agendas and minutes when required. Reports writing.
- People Management - Responsible for secretarial work for the CEO. Responsible for daily scheduling of employees. Managing and supervising subordinates. Responsible for performance management of subordinates' reports. Leave management for subordinates. Planning and coordination of the company activities for drivers, security and housekeeping.
- Finance Assistance - Petty cash management. Filing. Management of expenses. Approval of claims and reimbursements for operators. Preparation of quotes, invoices and statements. Management of Debtors control. Maintenance of insurance policies and assets.
- Fleet - Management of servicing of all the company fleet. Ensuring all fleet documents are up-to-date. Management of car usage and general upkeep.
- Building/ Equipment Maintenance - Responsible for upkeep and maintenance of the office and equipment. Responsible for the office layout and décor. Arrangement of regular testing of electrical equipment and safety alarms. Arrangement of building repairs as and when necessary.
Production Coordinator
Seb4vision Pty LTD
09.2015 - 05.2017
- Internal monthly production scheduling for all sporting codes and events. Responsible for the daily itinerary of all operators.
- Responsible for scheduling personnel for productions abroad.
- Responsible for invoicing and billing.
- Obtaining of VISAs for international travel.
- Responsible for ordering foreign currency.
- Planning itinerary for international travellers.
- Supported continuous improvement initiatives by identifying areas for process optimisation.
- Coordinated communication between departments, fostering a collaborative work environment.
- Created and maintained detailed reports and schedules of all production tasks.
Graphics Operator
Seb4vision Pty LTD
06.2015 - 08.2015
- Thorough knowledge of different sporting codes.
- Responsible for preproduction research of the sporting code.
- Responsible for preproduction testing of equipment and software.
- Responsible for data capturing during a LIVE game.
Deko Operator (Graphics Operator)
SuperSport
08.2013 - 01.2015
- Creating graphics with a SuperSport look.
- Thorough knowledge of all sporting codes.
- Preproduction research.
- Responsible for updating all sports data.
- Responsible for populating graphics on LIVE television.
Sales and Marketing Administrator
Neledzi Cleaning Services
06.2013 - 07.2013
- Data capturing.
- Compiling tender documents.
- Telephonic sales.
- Responsible for social media.
- Offer secretarial assistance.
- Coordinate events.
Camera and Editing
Elephants in Main Street
02.2013 - 05.2013
- Filming of documentaries
- Editing footage
- Presentation of the end product to the client
Shop Assistant
Planet Nails
01.2012 - 01.2013
- Sales
- Invoicing
- Stocktaking
- People skills
- Emotional intelligence
Brand Ambassador (Instore promoter)
Provantage out of home media
1 2009 - 02.2012
- Thorough knowledge of the product being promoted
- Responsible for all merchandise
- Ensuring you look presentable
- Responsible for getting the message across
Brand Ambassador
Provantage Out Of Home Media
01.2009 - 03.2011
- Approached strangers and interacted in natural conversation with goal of developing brand loyalty.
- Boosted sales through effective collaboration with store staff to promote products in high-traffic areas.
- Educated consumers about product benefits, leading to increased interest and sales conversions.
- Enhanced brand recognition by executing promotional events and engaging customers with product demonstrations.
Receptionist
Trigger Isobar
01.2010 - 01.2011
- Dashboard management
- Responding to calls and receiving emails
- Booking boardrooms, confirming appointments and updating clients
- Ordering office supplies
Education
Media Studies
Boston Media House
Johannesburg 04.2001 -
Skills
Department management
Scheduling and Planning
Invoicing and Billing
Administrative Support
Data Entry
Executive Support
Certification and Training Programs
- Professional Communication and Office Management at the University of Cape Town
- Report Writing at Imisibi Training
References
- Khulile Ndlovu - Operations Manager at Seb4vision - 082 456 2791
- Vincent Mathaba - Programmer at Seb4vision - 072 032 2408
- Felix Marobe - Former Production Manager at Seb4vision - 082 567 9569
Timeline
Office Manager
Seb4vision Pty LTD
11.2019 - Current
Production and Accounts Administrator
Seb4vision Pty LTD
06.2017 - 11.2019
Production Coordinator
Seb4vision Pty LTD
09.2015 - 05.2017
Graphics Operator
Seb4vision Pty LTD
06.2015 - 08.2015
Deko Operator (Graphics Operator)
SuperSport
08.2013 - 01.2015
Sales and Marketing Administrator
Neledzi Cleaning Services
06.2013 - 07.2013
Camera and Editing
Elephants in Main Street
02.2013 - 05.2013
Shop Assistant
Planet Nails
01.2012 - 01.2013
Receptionist
Trigger Isobar
01.2010 - 01.2011
Brand Ambassador
Provantage Out Of Home Media
01.2009 - 03.2011
Media Studies
Boston Media House
04.2001 -
Brand Ambassador (Instore promoter)
Provantage out of home media
1 2009 - 02.2012
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