Thobeka Maphalala
Soweto
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
13
13
years of professional experience
6
6
years of post-secondary education
Work History
Team Leader: Assessment and Certification
STADIO - School of Fashion
11.2022 - Current
- Management of Assessment Processes: Oversee campus venue and/or online examination processes
- Coordinate assessment marking and moderation, ensuring accuracy and timeliness
- Manage the migration of assessment results from Canvas to SIMS
- Monitor and ensure compliance with assessment planner due dates and deliverables
- Facilitate the distribution of results, transcripts, and certificates as per guidelines
- Policies, SOPs: Implement academic administration requirements following STADIO Application and Registration policies and SOPs
- Understand and align with specific academic requirements for each school on campus
- Graduation and Certification Support: Assist with graduation as a member of the regional graduation committee
- Successfully identify over 150 potential graduates and ensure that all required graduation criteria are met for those graduating from both the Randburg and Hatfield campuses.
- Ensure accurate management of academic transcripts and certification processes
National Benchmark Test (NBT) Site Co-Ordinator
Centre for Educational Assessments, NBT Project, UCT - Part-time
03.2013 - Current
- Oversee the logistics and organization of the National Benchmark Test (NBT)
- Ensure smooth test administration
- Manage test venues
- Facilitate assessment processes related to the NBT.
Student Relations Officer
Advtech - IIE Vega School
02.2017 - 10.2022
- Student Experience Management: Organizing Registration Week and Orientation Week
- Managing specific student portfolios to enhance their experience
- Serving as the primary contact for academic issues and allocation of student portfolios
- Providing assessment schedules, academic materials, and other student-related information to lecturers and students
- Acting as a liaison between students and lecturers to address concerns proactively
- Managing processes for identifying and assisting students with academic challenges (e.g., poor performance or attendance)
- Student Support and Well-being: Monitoring and addressing the performance of 'at-risk' students, involving parents when necessary
- Referring students to a Wellness Navigator for counseling on various issues such as time management or crises management
- Building relationships with students and directing them to appropriate resources for academic or emotional challenges
- Facilitating student adjustment to tertiary education by coordinating support services and being visible throughout their studies
- Encouraging student participation in wellness initiatives like blood donation or health checks
- Administration and Recordkeeping: Managing electronic student files and ensuring accurate documentation
- Tracking international student visa statuses, conditional admissions, and special concessions
- Updating student records on academic management systems
- Coordinating the registration and graduation processes, including logistical arrangements for graduation ceremonies
- Managing assessment cycles and related administrative tasks.
Academic Operations Co-ordinator
Advtech - IIE Vega School
03.2013 - 01.2017
- Photography Short Learning Programmes (SLP) Management: Organizing and managing photography short learning programmes, including outings and related activities
- Handling registration and attendance capturing for SLPs
- Printing certificates for SLP completions
- General Administration and Document Management: Filing and tracking documents related to SLPs and student registrations
- Assisting with general administrative tasks such as photocopying, stationery ordering, and managing notice boards
- Supporting in exam processes including invigilating and setting up exam sittings
- Student Registration and Data Management: Registering students for short learning programmes
- Ensuring timely downloading and forwarding of mark sheets for assessment purposes
- Uploading assessment marks accurately and on time
- Support Role: Assisting the Relationship Navigator with basic data capturing and updating student information as needed
- Supporting Student Relationship Co-Coordinators with student administration tasks
- Addressing student queries and handling former student certificate reprints
- Receptionist Relief and Other Assistance: Providing relief support for the receptionist during lunch breaks or when on leave
- Assisting with reception duties as required.
Assistant Student Advisor
Advtech - IIE Vega School
01.2012 - 02.2013
- Overall, this role is centered on managing leads, guiding prospective students through the application process, and ensuring effective communication and follow-up to secure student registrations
- Additionally, it involves representing the brand at events and providing comprehensive support to students from their initial inquiry through to registration.
Education
National Senior Certificate in Advertising - Advertising
01.2011 - 12.2011
Diploma in Graphic Design and Web Development - Graphic Design
01.2008 -
Grade 12 - Senior Certificate -
01.2003 - 12.2007
Skills
Writing and Communication skills
Computer literacy
Time management
Ability to work under pressure
Administration Skills
Teamwork and Collaboration
Problem-Solving
Client Service
Availability
1 month
Driverlicense
C1
Personal Information
- ID Number: 8809071266080
- Ethnicity: African
- Gender: Female
- Nationality: South African Citizen
- Marital Status: Single
References
- Walter Hase, 087 158 5263, walterh@stadio.ac.za
- Ermelinda Zanieri, 011 521 4600, Linda@vegaschool.com
- Marcia Daniels, 079 513 0303, marcia.martin194@icloud.com
- Linda Meyiwa, 083 753 2392, lyndaa4@hotmail.com
Level 1 First Aid
Completed a basic first aid course. This training introduces essential emergency care skills and knowledge, such as understanding elementary anatomy and physiology, assessing emergency situations, and applying basic first aid procedures effectively in response to injuries and illnesses. This foundational training equips individuals with the competencies necessary to respond to emergencies.
Timeline
Team Leader: Assessment and Certification - STADIO - School of Fashion
11.2022 - Current
Student Relations Officer - Advtech - IIE Vega School
02.2017 - 10.2022
National Benchmark Test (NBT) Site Co-Ordinator - Centre for Educational Assessments, NBT Project, UCT - Part-time
03.2013 - Current
Academic Operations Co-ordinator - Advtech - IIE Vega School
03.2013 - 01.2017
Assistant Student Advisor - Advtech - IIE Vega School
01.2012 - 02.2013
Imagination Lab (IIE Vega School Initiative) - National Senior Certificate in Advertising, Advertising
01.2011 - 12.2011
IIE Rosebank College - Diploma in Graphic Design and Web Development, Graphic Design
01.2008 -
Trinity Secondary School - Grade 12 - Senior Certificate,
01.2003 - 12.2007