Thobeka Cele

Experienced and enthusiastic Consultant with track record of success across wide range of industries. Possesses exceptional interpersonal, problem-solving and analytical skills to provide advice and expertise to client organizations improving business performance. Experienced in all aspects of operations, strategy and finance.

Effective advisor communicates well with people of all ages and backgrounds. Excellent eye for detail enabling quick identification of areas for improvement and suggesting strategies to help businesses reach goals. Focused on introducing efficient systems and processes.

• Drawing up and monitoring the schedule of a small team, identifying training gaps, and working with the trainers to bridge those gaps.
• Provide floor support to new and experienced staff.
• Ensuring service level agreements are kept at all times and that the company does not suffer any losses.
• Ensuring that workload is shared equally and there is no backlog.
• Processing of claims to medical aid and ensuring that the scheme is protected at all times both financially and its reputation.
• Judgment of clinical appropriateness for admission requests and case management as well as the judgment of legal implications, application of rules and guidelines.

• +27 78 335 0095
• +27 83 775 6580

• ID Number: 890506 0463 08 2
• Date of Birth: 05/06/89
• Gender: Female
• Nationality: South African
• Marital Status: Single