Thobani Njapa
Pinetown,KZN
Summary
Knowledgeable Production Controller with solid background in administrative duties and record maintenance. Proven track record of efficiently managing office tasks and supporting daily operations. Demonstrated ability in data entry and document management, ensuring smooth workflow and accuracy.
Overview
6
6
years of professional experience
Work History
Transit Bay Clerk
Tiger Brands – Snacks and Treaty
01.2023 - Current
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
- Improved customer satisfaction by promptly answering inquiries and providing accurate information.
- Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
- Reduced errors in data entry through rigorous attention to detail and double-checking work.
General Worker
Tiger Brands – Snacks and Treaty
10.2019 - 01.2023
- Maintained clean and organized worksites, minimizing hazards and promoting a safe working environment.
- Assisted team members with tasks that require group effort.
Computer Teacher
Khanyiseleka Adult Centre | KZN CET College
05.2019 - 10.2021
- Trained and developed students' skills in word-processing, spreadsheet and database programs.
- Assisted with the planning and execution of school-wide technology initiatives, supporting the integration of technology throughout all subject areas.
- Processed software and hardware by coordinating user setups, installations and upgrades.
- Communicated with students to discuss progress and need for tutoring and extra assistance.
Education
National Diploma in Information Technology - IT
Durban University of Technology
Durban11-2018
Grade 12 -
Dassenhoek High School
Pinetown, Durban12-2013
Skills
- Telephone etiquette
- Database management
- Time management
- Multitasking
- Teamwork and collaboration
- Oracle proficient
- Software implementation
- System upgrades
- Application support
- Network administration
- Software development
- Troubleshooting and Diagnostics
- System design and deployment
- Web development
- Software installation
- Microsoft office specialist (MOS) expert
- System administration
- Team leadership
- Employee motivation
Timeline
Transit Bay Clerk
Tiger Brands – Snacks and Treaty
01.2023 - Current
General Worker
Tiger Brands – Snacks and Treaty
10.2019 - 01.2023
Computer Teacher
Khanyiseleka Adult Centre | KZN CET College
05.2019 - 10.2021
National Diploma in Information Technology - IT
Durban University of Technology
Grade 12 -
Dassenhoek High School
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