My sales experience lies in the emerging market sector. My experience includes servicing and existing and diverse customer base (private and public sectors) and cold canvassing for new business opportunities I am well-presented and I'm a confident and articulate communicator. I am target/results-driven and committed to delivering a high level of customer service. I am multi-skilled with the ability to plan and manage the territory/market’s potential by tracking sales and identifying customer needs in a highly challenging and demanding sales environment.
Hi, I’m
THOBANI NGCONGO
Sales Representative
Durban
Summary
Overview
9
years of professional experience
Work History
Usabco industries (ADDIS) KZN, KZNDurban
Independent Hardware sales representaPve
08.2021 - Current
Job overview
- And KZN North coast)
- ResponsibiliPes
- Drives sales and serves as a point of contact by calling on, presenAng, promoAng / markeAng within the Hardware space
- Calls on all independent Hardware stores and Supermarkets in the North
- Kzn, Durban and Midlands area
- Establishing, developing, building and maintaining an exisAng and diverse customer base
- NegoAates pricing, shelf/ Floor space
- Problems solving (Sales and logisAcs)
- New business development
- Sales reports and sales forecasAng
- Staff training (sales and merchandisers)
- Presents proposals to Buyers and key personnel
- Reason for seeking employment: Financial growth.
Clover Industries S.A, CamperdownDurban
02.2018 - 09.2021
Job overview
- Sales RepresentaPve- Emerging Markets, Masakhane FSI Division (, – Westville
- ResponsibiliAes:
- Conducts negoAaAons to price increases, promoAons and new lisAngs of products
- Resolving/expediAng the resoluAon to customer issues and complaints to maximise saAsfacAon
- Analysing the territory/market’s potenAal by tracking sales and idenAfying customer needs
- New business development including contacAng prospecAve clients by phone and email – required/strives to open 3 new accounts on average per week
- Constantly developing/reviewing exisAng sales processes to generate sustainable growth
- Compiling accurate and informaAve sales reports on customer needs, compeAtor acAvity/ promoAons and new products
- EvaluaAng compeAtor acAviAes and developing appropriate responses/ soluAons
- IdenAfying and researching potenAal leads and new business opportuniAes including cold colds
- Achieving agreed upon minimum sales targets of R250 000.00 across clover product range (milk, cheese, yoghurt, fresh juices and long life juices etc.) and R100 000.00 on Principal products (Red Bull, Kellogg’s
- Eskort and RCL Mnandi)
- AKending client’s events and hosAng promoAons.
Vodacom Store, ResponsibiliAesPinetown
Data Technician
01.2015 - 12.2017
Job overview
- Book in faulty customer devices
- Troubleshoots faulty devices
- Trains customers on their new devices
- Trains sales staff on new devices and features
- Assist’s in downloading applicaAons on laptops, tablets and phones
Education
Varsity College (Westville
01.2013 - 1 2014
University Overview
8me studies, EducaAonal brand of The Independent InsAtute of EducaAon, accredited private
higher educaAon provider in SA and registered with the Department of
Higher EducaAon and Training)
Sales and MarkeAng
Icesa City Campus
Diploma from Public Management and
01.2009 - 1 2011
University Overview
Registered with the Department of Higher EducaAon and Training (DHET) as a
Private Higher EducaAon, Council on Higher, (Incomplete due to financial constraints – 2 years completed), Public AdministraAon 1, 2
Community Development 1
Local Government 1,2
Public Law 2
Disaster Management 2
University Overview
Skills
Self-Motivated
undefinedTimeline
Independent Hardware sales representaPve
Usabco industries (ADDIS) KZN, KZN
08.2021 - Current
Clover Industries S.A, Camperdown
02.2018 - 09.2021
Data Technician
Vodacom Store, ResponsibiliAes
01.2015 - 12.2017
Varsity College (Westville
01.2013 - 1 2014
Icesa City Campus
Diploma from Public Management and
01.2009 - 1 2011
9 1990
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