Computer literacy
THOBA MATOTI
Social Science Graduate
EAST LONDON
Summary
Attentive social service specialist with background providing professional observation, assessment and individualized services. Seasoned at teaching skills to boost quality of life and promote positive interactions. Focused on delivering and propelling seamless care through consultation with caregivers. Dynamic professional possesses excellent communication and customer service skills. Builds good rapport with customers through positive engagement. Highly committed to providing outstanding product demonstrations.
Overview
4
4
years of professional experience
5
5
years of post-secondary education
Work History
Voluntary Worker
Sister-Aiden Memorial Center
EAST LONDON
06.2022 - 11.2022
- Answered phone to filter calls, assist and redirect appropriate personnel.
- Assisted with special events and programs.
- Greeted visitors, answered questions and assisted with individual needs or requests.
- Coordinated food, clothing, and household items for disadvantaged individuals and families.
Youth Program Participant
Hand In Hand Southern Africa
EAST LONDON
06.2022 - 11.2022
- Assisted supervisor by completing administrative and clerical tasks for program.
- Created safe, fun environment for children and teens attending special programs at youth center facility to learn reading and writing skills through fun and educational activities.
- Participated in meetings with stakeholders to discuss program objectives and strategies.
Independent Sales Representative
Daily Dispatch
EAST LONDON
02.2019 - 12.2020
- Created and deployed successful marketing collateral to highlight offerings and engage customers at appointments, trade shows and networking events.
- Enhanced product presentation and promotional material displays, working alongside retail representatives.
- Used prospecting and client development techniques to produce fresh leads and maintain solid conversion rate.
- Designed, developed and implemented promotional sales strategies to market business and generate new sales.
Education
Bachelor of Social Science - Humanities
University of Fort Hare
Alice, South Africa 02.2016 - 05.2021
High School Diploma -
East London Secondary School
East London, South Africa 04.2001 -
Skills
Operations support
Administrative tasks
Fundraising
Telephone etiquette
Team collaboration
Recordkeeping
Research
Administrative support
Decision-Making
Software
Emails on Microsoft Outlook
Microsoft word
Microsoft excel
Photocopy, scan, print, fax
Using OneDrive filing system
Additional Information
1.Name:
Mr. L. Nxanga
Position:
Marketing Coordinator
Company:
Daily Dispatch
t: 043 702 2158
c: 072 368 8291
e: ludwen@dispatch.co.za /
www.dispatchlive.co.za
2.Name:
Ms. J. Peremore Oliver
Position:
Marketing Manager
Company:
Daily Dispatch
t: 043 702 2158
c: 084 244 4309
e: peremorej@gmail.com/
www.dispatchlive.co.za
3.Name:
Dr. S. ZhouPosition:
Senior Lecturer
Department of English & Comparative Studies
Faculty of Social Sciences and Humanities
Company:
University of Fort Hare
Alice Campus
t: +27 (0) 40 602 2438
c: +27 (0) 61 804 3021
e: szhou@ufh.ac.za
4.Name:
Ms. N. Ngalo
Position:
Director
Company:
Sister Aiden Quinlan Multi-Purpose
Center
t: 043 742 7144
c: 082 316 4518
e: www.aidencentre@gmail.com
5.Name:
Mr. L. Nkabi
Position:
Team Leader
Company:
Hand in Hand Southern Africa
t: 011 021 4535
c: 081 478 3512
e:
www.luthondebe@gmail.com/
info@handinhand-sa.org
Timeline
Voluntary Worker
Sister-Aiden Memorial Center
06.2022 - 11.2022
Youth Program Participant
Hand In Hand Southern Africa
06.2022 - 11.2022
Independent Sales Representative
Daily Dispatch
02.2019 - 12.2020
Bachelor of Social Science - Humanities
University of Fort Hare
02.2016 - 05.2021
High School Diploma -
East London Secondary School
04.2001 -