Thloriso Kgaphola
Kempton Park
Summary
Skilled LMS Consultant with expertise in managing and optimizing learning management systems. Excel in content uploading, task assignment, progress tracking, and troubleshooting technical issues. Proficient in supporting course testing, user training, and generating reports to improve learning outcomes and system performance.
Overview
2
2
years of professional experience
Work History
UI/UX Designer
Tshimolong Precinct
Braamfontein
07.2023 - 12.2023
- Designed wireframes and prototypes for mobile applications to enhance user engagement and experience
- Conducted usability testing and iterated designs based on feedback to improve functionality and accessibility
- Created user journeys and product architecture aligned with user needs and business objectives
- Set up and implemented design systems to ensure consistency across digital platforms
- Designed graphic user interfaces for web and mobile platforms, focusing on intuitive and visually appealing layouts
LMS and Data Management Consultant
African Bank
Midrand
06.2022 - 06.2023
- Administered the LMS by uploading and categorizing e-learning content, ensuring easy access for employees
- Assigned and tracked learning tasks for employees, including reassignment as needed to ensure completion
- Supported testing and quality assurance of new courses to maintain high standards of training delivery
- Resolved tickets related to course access or completion, ensuring minimal disruption to learners
- Scheduled and coordinated training sessions, managing logistics and communication with participants
- Provided troubleshooting and support for LMS users, maintaining system efficiency and learner satisfaction
Education
National Diploma - Information Technology
Tshwane University of Technology
Pretoria, South Africa11.2021
Skills
- Troubleshooting
- Data Analysis & Reporting
- Microsoft Office
- Project Management & Coordination
- Task assignment
- User support and management
- Progress monitoring
- LMS Administration & E-Learning Platforms
- User-Centered Design & UX Principles
- System configuration
- Performance tracking
- Course management
Timeline
UI/UX Designer
Tshimolong Precinct
07.2023 - 12.2023
LMS and Data Management Consultant
African Bank
06.2022 - 06.2023
National Diploma - Information Technology
Tshwane University of Technology
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