Thivhavhudzi Nemaenzhe
Student
Hammanskraal
Summary
Dynamic Store Manager with proven success at Pandl Hardware, enhancing profitability through innovative visual merchandising and effective inventory management. Skilled in employee training and conflict resolution, I foster a motivated team environment that maximizes sales and elevates customer satisfaction. Committed to operational efficiency and maintaining a positive shopping experience.
Proficient Store Manager dedicated to hiring top-notch sales associates and maintaining smooth, efficient and highly successful store operations. Organized and effective at encouraging staff cooperation and productivity to meet and exceed objectives. Born leader and analytical problem-solver with proven team building and management success.
Overview
16
16
years of professional experience
1
1
year of post-secondary education
Work History
Store Manager
Pandl Hardware
Mpumalanga
03.2009 - 01.2025
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Assisted with hiring, training and mentoring new staff members.
- Completed point of sale opening and closing procedures.
- Maximized sales by creating innovative visual merchandising displays and store layouts.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
Education
No Degree - Wholesale And Retail Management
Tshipakoni Secondary School
Limpopo 01.2016 - 12.2016
Skills
Inventory management
Visual merchandising
Customer service
Cash handling
Employee training
Sales maximization
Staff supervision
Team building
Conflict resolution
Operational efficiency
Store layout design
Timeline
No Degree - Wholesale And Retail Management
Tshipakoni Secondary School
01.2016 - 12.2016
Store Manager
Pandl Hardware
03.2009 - 01.2025