Working in the mental health within the community
THILIVHALI ROSE NWONSU
FRONT OFFICE ADMINISTRATIVE ASSISTANT
Fourways
Summary
Accomplished and reliable with communication and organizational skills to serve as the first contact, manage general administrative tasks. Skilled at managing inventory, supplies, handling telephone duties and company correspondent and appointment scheduling. Experienced in filing system both physical and digital. Most importantly, creating a friendly and receptive office environment.
Dedicated front office receptionist with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.
People-oriented Front Office Receptionist with 7 years of experience. Expert in managing offices with proven talent for completing tasks with professionalism and timeliness. Distinguished history of effective budgeting and proactive streamlining.
Overview
13
13
years of professional experience
2
2
Certifications
4
4
Languages
Work History
Front Office Administrative Assistant
Breastpumps and Beyond
02.2014 - 06.2020
- Welcome and attend to clients, visitors for appointments. Manage the frontline reception and switchboard
- Achieve continuity and quality service in the reception area
- Perform general administration duties and telephone duties.
- Answer calls; take accurate messages, direct incoming calls, check answering machine and responding to messages appropriately.
- Maintain message book, customer name, telephone details and reasons for calls or visits.
- Manage courier companies, release/ receive correct parcel to right person/ courier driver.
- Admin Assistant: 2017-2020
- Maintain a clean and respectful office environment
- Handling internal and external communication for management system.
- Managing clerical/ administrative staff, arranging & coordinating meetings (general and debtors meetings - print out agendas, take minutes etc/)
- Filing documents, data capturing and travel arrangements (booking flights, accommodation, car rentals etc.)
- Order office stationary and grocery.
Events Coordinator
Embrace Events
04.2013 - 12.2013
- Events coordinator and wedding planner assistant.
- Corporate events and special events.
- Team building and travel arrangements.
- Assist clients with venue selection (site visit and bookings) communicate and liaise with suppliers and managing diaries
Events Coordinator
Events Galore
08.2008 - 02.2011
- Organize functions, conference, yearend functions and team buildings.
- Administration duties:
- Filing, telephone duties, data base update, data capturing.
- Book suppliers- musicians, bands, dj's
- Book and secure vendors for various events.
- Site visits, layout planning and coordinating events.
Au Pair
Inter Exchange Student
05.2007 - 06.2008
- Adjusted children's rest, play and learning periods to balance activities.
- Provided instruction and guidance to children to develop their social, communication, and problem-solving skills.
- Provided care and attention to 2 children ranging in age from 3 to 7.
Education
Higher National Certificate -
Nngweni Sec School
01.2003
Bachelor of Science - Applied Psychology
South African College of Applied Psychology
Johannesburg 04.2001 -
High School Diploma -
South African College of Applied Psychology
Johannesburg, South Africa 04.2001 -
Certificate - Events, Conference & Exhibition Management
Damelin
Johannesburg, South Africa 04.2001 -
Skills
- Multi-line telephone skills
- Ability to work under pressure
- Self motivated
- Team Work
- Administrative skills
- Microsoft office
- Counseling skills and Communication Skills
Certification
Driving license category
References
Anne, Badernhost, anneb@gmail.com, 082 828 6062, Breastpumps and Beyond
Carol Halliday, Carol@eventsgalore.co.za 011 666 8888 , Events Galore
Accomplishments
Psychosocial student at South African Schozophrenia and Bipolar Disorder.
Psychosocial student at Peu Ya Mohau (Community development in Honeydew and Blue Eagles Secondary school in Cosmo City)
Interests
Counselling and communication
Registered Counsellor
Timeline
Front Office Administrative Assistant
Breastpumps and Beyond
02.2014 - 06.2020
Events Coordinator
Embrace Events
04.2013 - 12.2013
Events Coordinator
Events Galore
08.2008 - 02.2011
Au Pair
Inter Exchange Student
05.2007 - 06.2008
Bachelor of Science - Applied Psychology
South African College of Applied Psychology
04.2001 -
High School Diploma -
South African College of Applied Psychology
04.2001 -
Certificate - Events, Conference & Exhibition Management
Damelin
04.2001 -
Higher National Certificate -
Nngweni Sec School
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