THILIVHALI TSHIOMA
EXECUTIVE SUPPORT, BUSINESS COORDINATION AND PERFORMANCE REPORTING
Springs,GP
Summary
Dynamic, results-driven professional with extensive expertise in a Executive Support role. Proven ability to manage tasks efficiently while aligning with organizational goals through collaboration and innovative strategies. Renowned for exceptional communication and analytical skills, fostering seamless operations and delivering consistent, high-quality outcomes. Committed to driving success and enhancing team performance in fast-paced environments.
Overview
27
27
years of professional experience
Work History
Specialist: Business Coordination
Telkom SA SOC (Ltd)
02.2019 - Current
- Support Gyro CEO and the executive management on the development and execution of Telkom Group CEO strategy
- Provide strategic, tactical, and logistical support to the CEO's Office to enhance service delivery and ensure responsiveness and effectiveness of the CEO's office
- Generated Monthly operational reports, quarterly reports and Annual Report for senior management and key investors to support strategic decision-making
- Coordinated and manage Board and Exco reporting into Telkom Group
- Prepared investor presentations with the value proposition to secure funding for real estate and masts & tower development opportunities
- Manage and monitor Gyro Group Business Performance
- Develop the Monitoring and Evaluation strategy that outlines the processes and resources for the department
- Saved 15% by negotiating new and renewal contracts with vendors and performed cost analysis on multiple vendor contracts.
- Develop and manage budget of strategic projects
- Draft business planning policies and procedures, and ensure that policies, processes, and operating procedures are in place
- Manage, review, and assure quality of policies for strategic alignment and advise accordingly in order to ensure compliance with the policies and legislation.
- Collaborate with marketing and advertising department on campaign, manage internal and external comms
- Coordination and management of all marketing and communication activities (Gyro website, external professional bodies memberships)
- Provide strategic leadership of the Human Resources Unit, the implementation of policies, plans and people management process
- Determine the human resource requirements, permanent and contractors, in accordance with the expected deliverables
- Compile the performance management documentation in collaboration with the staff members in terms of Performance Output Profile requirements; Key Performance Areas; and Personal Development Plan
- Manage and oversee the human resource management and development services
- Coordination amongst Strategic Projects, Property Management, Investment Management and Facilities Management functional areas and consult with key stakeholders in managing key infrastructure projects
- Balanced multiple tasks effectively with diligence and remained adaptable to shifting priorities
- Build, foster and strengthen relationship key strategic stakeholders who engages directly with office of the CEO and the whole of Gyro
- Represent business at strategic forums and maintain constant communication with all interested parties within and outside the sector
- Ensure the development and use of Centralised Document Management & Backup Solutions
- Collaborate with Tech Solutions team on cost effective, best practice and sustainable ICT capabilities for internal and external stakeholders
- Ensure effective internal controls and compliance with audit requirements
- Ensure that there are no escalations for non-compliance of Governance and Business requirements
- Ensure legal services are provided to business to ensure compliance
- Financial budgeting and reporting
Assistant Director: Monitoring & Evaluation
Department of Defence
11.2016 - 01.2019
- Provide strategic leadership on matters relating to Public Service Act Personnel human resources
- Development of reports and presentations of the department's Annual Performance Plans, Annual Reports and Quarterly Performance Reports and ensure timely submission to Department of Planning, Monitoring and Evaluation (DPME), National Treasury (NT), Auditor General of South Africa (AGSA) and the Executive Authority
- Analyse performance reports and submit performance evaluation reports
- Prepare monitoring and evaluation guidelines, standards, tools, protocols, and templates and ensure the implementation across the Department
- Compile the Division's Annual and Quarterly Reports Instructions
- Monitoring and reporting of Departmental progress on the performance
- Involved in DPME eQPR Pilot training APP configuration for FY2018/19
- Facilitate integrated and strategic policy formulation processes to ensure policy coherence across the Department
- Manage, review, and assure quality of policies for strategic alignment
- Collaborate with marketing and communication department on campaign as well as management of internal and external comms
- Provide strategic leadership of the Human Resources Unit, the implementation of policies, plans and people management process
- Compile the performance management documentation in collaboration with the staff members in terms of Performance Output Profile requirements; Key Performance Areas; and Personal Development Plan
- Manage and oversee the human resource management and development services
- Build, foster and strengthen relationship between the DOD and other relevant stakeholders
- Represent the DOD at the DPME and NT strategic forums
- Ensure submission of statutory documents to the Executive and DOD Command Bodies for tabling in Parliament in compliance with regulatory prescripts
- Ensuring that strategy and the operating model is budgeted for through the development and implementation of a fit for purpose budget
- Identify, assess, and manage governance, risk and compliance practices and processes as determined by stakeholders and legislative requirements
Educational Specialist - Program Manager
DHET- Ekurhuleni East TVET College
02.2008 - 10.2016
- Provide leadership in the implementation of the college's strategic plans in line with council expectations
- Assist with the development of operational plans or project management plans that are aligned to strategic goals and objectives
- Prepare monthly and quarterly reports as per set standards
- Plan, monitor and evaluate activities in line with regulatory frameworks
- Evaluate instructor performance and the effectiveness of training programs, providing recommendations for improvement
- Analyse practices, processes and operational systems and can identify opportunities to improve on efficiency
- Facilitation and presentation of educational programs
- Conduct DHET Outcomes-based Assessment & Moderation of FET Level 2 - 4 CASS Portfolios
- Analyse training needs to develop new training programs or modify and improve existing programs
- Coordinate established courses with technical and professional courses provided by community schools and designate training procedures
- Collaborate with College Marketing department on marketing campaigns
- Involved in the development and implementation of the marketing strategy
- Manage the Performance Management Development System of the college
- Collaborate closely with other HR functions in order to coordinate service delivery and ensure that HR interventions are aligned to organisational goals
- Ensure alignment to HR-related governance, risk, and compliance processes/ frameworks/ systems
- Conduct orientation sessions and arrange on-the-job training for new hires
- Organize training manuals, visual aids, and other educational materials
- Plan, develop, and provide training and staff development programs, using knowledge of the effectiveness of methods such as classroom training, demonstrations, on-the-job training, meetings, conferences, and workshops
- Develop operational plans or project management plans
- Achieve operational results for all key metrics in line with the college annual plans
- Coordinate educational projects in collaboration with Ekurhuleni D5
- Build internal and external strategic partnerships while consulting with relevant stakeholders to ensure that the college operates in a conducive environment
- Ensure regulatory compliance and a strong culture of corporate governance
- Allocate financial resources and coordinate preparation of annual budgets for approval
Grade Leader/ Educator
Pinegrove Primary School
07.2001 - 12.2007
- Manage Intersen Phase (Grade activities)
- Conduct Remedial teaching.
- Coordinate Projects
- Assist with policy development
- Mentor trainee educators
Educator
Dzata Primary School
04.1999 - 06.2001
- Manage internal and external stakeholders
- Teaching and learning
- Monitor academic performance of learners
- Lesson preparation, assessment, and moderation
- Recordkeeping
Education
Doctorate in Business Leadership - Thesis
UNISA
01.2026
Master of Business Administration -
MANCOSA
01.2014
Diploma in Human Resources - undefined
Oxbridge Academy
01.2010
BA - Hons
UNISA
01.2003
BA - Ed
University of Venda
01.1994
National Senior Certificate: Std 10 - undefined
Mphephu Secondary School
01.1990
Skills
Report writing
References
- Mr S Dumeko, 068 232 3094, Siphethe.Dumeko@gyrogroup.co.za
- Ms M Thipe, 081 347 5139, NdlovuLM@telkom.co.za
- Ms L Moalusi, 081 771 9023, Moalulr1@telkom.co.za
- Ms CE van den Berg, 082 447 3711, vdberg.carine@gmail.com
Timeline
Specialist: Business Coordination
Telkom SA SOC (Ltd)
02.2019 - Current
Assistant Director: Monitoring & Evaluation
Department of Defence
11.2016 - 01.2019
Educational Specialist - Program Manager
DHET- Ekurhuleni East TVET College
02.2008 - 10.2016
Grade Leader/ Educator
Pinegrove Primary School
07.2001 - 12.2007
Educator
Dzata Primary School
04.1999 - 06.2001
Diploma in Human Resources - undefined
Oxbridge Academy
BA - Hons
UNISA
BA - Ed
University of Venda
National Senior Certificate: Std 10 - undefined
Mphephu Secondary School
Doctorate in Business Leadership - Thesis
UNISA
Master of Business Administration -
MANCOSA
Special Courses
- Introduction to Real Estate, Wits, 2019-06-01
- Performance Management, Peakford Management Consultants, 2014-03-01, Facilitator
- Imsimbi Training, 2012-09-01, Moderator
- T. Mabuya & Associates, 2012-06-01
- Risk Management, SAICA, 2014-09-01
- FET Management Development, Wits, 2015-06-01, Assessor
- Pro-Active College, 2011-06-01