THERESA TSHEPISO MAFEKA
CLOVERDENE BENONI
Summary
I seek challenging opportunities where I can fully use my skills for the success of the organization. I adapt easily and I take my job seriously.
Experienced in handling cash transactions and providing top-notch customer service in fast-paced environment. Quick to resolve issues, ensuring smooth operations and enhancing customer satisfaction. Capable of maintaining accuracy and confidentiality under pressure.
Overview
6
6
years of professional experience
3
3
years of post-secondary education
Work History
Basic Life Support
GauMed Emergency Services
04.2019 - 08.2021
- Delivered basic life support and advanced cardiac life support under the supervision of medical professionals.
- Administered first-aid and basic life support until arrival of medical professionals, preserving lives in critical moments.
- Administered first aid and basic life support, stabilising patients during transport to hospital.
Verification and Validation
Care Well Emergency Services
02.2018 - 01.2019
- Administration.
- Email.
- Validating.
- Verification.
Cashier
Ackermans
08.2015 - 01.2018
- Offered friendly greetings and farewells, creating a welcoming environment for all patrons.
- Worked overtime shifts to maintain optimal workflow during busy periods or times of unexpected high volume.
- Handled cash, credit card, and voucher payments, maintaining accurate financial records.
- Processed payments by cash, cheque, or card to complete transactions.
- Processed transactions quickly and accurately, enhancing customer checkout experience.
Education
Informal Small Business
Eruditio
Johannesburg 12.2024 - 11.2025
Technical Support
Eruditio
Johannesburg 12.2024 - 11.2025
Certificate - EndUser Computing Skills
Eruditio
Johannesburg 12.2023 - 11.2024
Certificate - Basic Life Support
Impact Emergency Technology
Free State, South Africa 08.2016 - 01.2017
Certificate - Call Centre
Quest Computer Skills Centre
Johannesburg, GP, AFS 06.2014 - 08.2014
Skills
- Risk assessment
- Effective communication
- Problem solving
- Team collaboration
- Attention to detail
- Financial transactions
- Time management
References
- Siphelele Madida, Manager, Ackermans, 0631046590
- Lillian Matlou, Team Leader, CareWell, 0674071537
- Reuben Khotseng, Intermediate Life Support, GauMed, 0828046390
Personal Information
Date of Birth: 02/28/92
Timeline
Informal Small Business
Eruditio
12.2024 - 11.2025
Technical Support
Eruditio
12.2024 - 11.2025
Certificate - EndUser Computing Skills
Eruditio
12.2023 - 11.2024
Basic Life Support
GauMed Emergency Services
04.2019 - 08.2021
Verification and Validation
Care Well Emergency Services
02.2018 - 01.2019
Certificate - Basic Life Support
Impact Emergency Technology
08.2016 - 01.2017
Cashier
Ackermans
08.2015 - 01.2018
Certificate - Call Centre
Quest Computer Skills Centre
06.2014 - 08.2014