THERESA PIO

Currently exploring online opportunities.
Open to online transcribing opportunities

• Attended to Typing and preparing Bill of Costs for Taxation Matters.
• Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
• Proved successful working within tight deadlines and fast-paced atmosphere.
• Improved operations through consistent hard work and dedication.
• Oversaw daily operations to ensure high levels of productivity.
• Carried out day-day-day duties accurately and efficiently.
• Used Microsoft Word and other software tools to create documents and other communications
• Prepared a variety of different written communications, reports and documents to ensure smooth operations
• Maintained energy and enthusiasm in fast-paced environment
• Used critical thinking to break down problems, evaluate solutions and make decisions

• Scheduled all appointments, appearances and briefings.
• Filed documents with courts on behalf of attorney.
• Diligently edited legal correspondence for grammar and spelling.
• Processed appeals, motions and pretrial agreements.
• Developed and maintained filing and retrieval systems.
• Maintained calendar and tickler system for managing partner, associate attorney and senior paralegal.
• Arranged for delivery of legal correspondence to clients, witnesses and court officials.
• Screened telephone calls and forwarded to appropriate departments.
• Entered new cases into company database.
• Transcribed legal documents and phone conversations.
• Received and placed telephone calls to clients and prospective clients.
• Prepared legal correspondence and wrote professional letters for legal assistants and attorneys.
• Obtained signatures from attorneys for legal documents.
• Completed accident reports, trial and courtroom requests and applications for clients.
• Created, indexed and maintained client binders.
• Answered and directed calls using multi-line switchboard.
• Organized files for court proceedings.
• Independently handled Company Law matters, drafting, preparing and sending necessary documents to clients for signature.
• Attended to Estate matters, under supervision of attorney.

• January 1997 - I got married and moved to Bombay, India with my husband who was assigned to the South African Consulate General.
• On our return in December 2000, I was pregnant and only started working fulltime in October 2003 again.

• Collection Matters and Criminal Law
• Dictaphone typing.
• Scheduled all appointments, appearances and briefings.
• Filed documents with courts on behalf of attorney.
• Diligently edited legal correspondence for grammar and spelling.
• Executed time sheet reconciliation and created monthly announcements.
• Processed appeals, motions and pretrial agreements.
• Assisted attorneys in collecting information such as employment, medical and other records.
• Developed and maintained filing and retrieval systems.
• Maintained calendar and tickler system for managing partner, associate attorney and senior paralegal.
• Arranged for delivery of legal correspondence to clients, witnesses and court officials.
• Entered new cases into company database.
• Transcribed legal documents and phone conversations.
• Prepared legal correspondence and wrote professional letters for legal assistants and attorneys.
• Obtained signatures from attorneys for legal documents.
• Completed accident reports, trial and courtroom requests and applications for clients.
• Created, indexed and maintained client binders.
• Answered and directed calls using multi-line switchboard.
• Organized files for court proceedings.