Dynamic sales professional with a proven track record at Xsellerate Consulting, adept in CRM management and strategic thinking. Excelled in enhancing sales leads and customer relationships, achieving significant pipeline growth. Skilled in teamwork and continuous improvement, consistently met sales targets through effective negotiation and customer engagement.
Hi, I’m
Thercia C Pillay
Sales Representive
Boksburg,GP
Summary
Overview
11
years of professional experience
Work History
Xsellerate Consulting
Sales Development Representative
03.2024 - Current
Job overview
- Increased sales leads by implementing targeted outreach strategies and personalized followups.
- Streamlined lead management process by utilizing CRM software to track interactions and maintain organized customer information.
- Generated detailed reports on sales activity, pipeline progression, and account updates for senior leadership review during weekly meetings.
- Won new business by articulating full value of company's capabilities to prospects.
- Enhanced team performance through regular sales training sessions, role-playing exercises, and constructive feedback.
- Optimized email campaigns using A/B testing techniques to improve open rates, click-through rates, and lead conversions.
- Contributed to event marketing, sales and brand promotion.
- Built and managed accurate sales pipeline to maintain high volume of activity.
Trans Electron
Senior Internal Sales Representative
08.2013 - 09.2023
Job overview
- Negotiated contracts effectively, securing favorable terms while maintaining long-term client relationships.
- Contributed to overall sales strategy development by providing insights into customer needs and preferences.
- Streamlined the sales process for improved efficiency and effectiveness in closing deals.
- Achieved a high customer retention rate by providing personalized solutions to meet individual needs.
- Provided valuable feedback from clients to product development teams, leading to enhancements in product offerings.
- Increased customer satisfaction by promptly addressing and resolving inquiries and concerns.
- Coordinated closely with other departments such as finance, operations, and logistics to ensure seamless order fulfillment for clients.
- Assisted in training new employees, sharing knowledge of best practices and company policies.
- Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
- Used CRM software to maintain detailed contact logs and account records.
- Met or exceeded sales targets and quotas to contribute to overall sales goals and revenue of company.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
Education
DamelinCorrespondent
Short Course from Sales And Marketing Managment
01.2019 - 07.2019
University Overview
Skills
CRM Management
Languages
English
Advanced (C1)
Availability
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Work Preference
Work Type
Full TimePart TimeWork Location
RemoteImportant To Me
Work-life balanceCompany CultureHealthcare benefitsWork from home optionPersonal development programsCareer advancementFlexible work hoursReferences
References
Available on request
Timeline
Sales Development Representative
Xsellerate Consulting
03.2024 - Current
Damelin
Short Course from Sales And Marketing Managment
01.2019 - 07.2019
Senior Internal Sales Representative
Trans Electron
08.2013 - 09.2023
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