Theodore Babu
Pharmacy Manager
Cape Town,GP
Summary
Seasoned Pharmacist with 15 years of experience across hospital and retail pharmacy settings. Expertise in dispensary management, inventory optimization, and financial oversight. MBA from University of Stellenbosch Business School strengthens strategic planning capabilities. Committed to ensuring regulatory compliance and enhancing patient care outcomes.
Overview
21
21
years of professional experience
Work History
Pharmacy Manager
Clicks Group
11.2024 - Current
- Managed daily pharmacy operations, ensuring compliance with regulatory standards and policies.
- Turned around poor performing private label in the fist 6 months then aligned the Preferred Product List (PPL)
- Supervised and trained pharmacy staff on best practices and customer service excellence.
- Optimized inventory management systems to enhance medication availability and reduce waste.
- Implemented workflow improvements that increased prescription processing efficiency by refining standard procedures.
- Analyzed sales data to identify trends, inform purchasing decisions, and enhance product offerings.
- Collaborated with healthcare providers to ensure accurate medication therapy management for patients.
- Addressed customer complaints or issues in a timely manner, demonstrating empathy and commitment to exceptional service standards.
- Fostered a positive work environment by addressing staff concerns promptly and fairly.
- Managed and accounted on the Income Statement performance of the pharmacy.
LOCUM PHARMACIST
Ariefa’s Pharmacy
11.2020 - 11.2024
- Dispensed medications accurately, ensuring compliance with pharmacy regulations and safety protocols.
- Conducted medication therapy management consultations to optimize patient outcomes.
- Act as tutors for Pharmacy assistants.
OWNER & RESPONSIBLE PHARMACIST
Sunbird MediPharmacy
07.2019 - 10.2020
- Oversaw financial management, including budgeting, forecasting, and expense control measures.
- Implemented effective marketing strategies, increasing brand visibility and client acquisition.
- Cultivated strong relationships with suppliers to ensure timely delivery of quality products.
- Developed strategic business plans to enhance operational efficiency and customer satisfaction.
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Implemented marketing strategies to increase brand awareness and attract new customers.
LOCUM PHARMACIST
Ariefa’s Pharmacy
07.2016 - 05.2019
- Dispensed medications accurately, ensuring compliance with pharmacy regulations and safety protocols.
- Conducted medication therapy management consultations to optimize patient outcomes.
- Act as tutors for Pharmacy assistants.
LOCUM PHARMACIST
Link Pharmacy (Cape Town Int. Airport)
03.2015 - 06.2016
- Streamlined prescription filling process, maximizing accuracy and minimizing wait times for patients.
LOCUM PHARMACIST
Plax Pharmacy
06.2014 - 02.2015
- Oversaw daily operations, ensuring proper documentation of prescriptions and medication records.
- Managed high volume of prescriptions daily while maintaining excellent customer service and attention to detail.
RESPONSIBLE PHARMACIST
Medirite Pharmacy
02.2010 - 05.2014
- Collated and edited pharmacy data and statistics, developing strategic initiatives based on outcome analysis.
- Liaised with physicians to resolve queries and managed communication flow between the pharmacy and various clinical units.
- Managed inventory and stocktaking procedures in alignment with financial targets and budgets, addressing any variances reported.
- Procured stock weekly to maintain continuous supply and ensure budgetary control.
- Monitored all purchases against the allocated monthly budget.
- Purchased stock based on usage patterns and budget allowances.
- Administered financial matters, including setting stock budgets and tracking expenditures against them.
- Conducted weekly cycle counts to ensure inventory accuracy and minimize stock loss.
- Redistributed stock with approaching expiration dates to prevent waste.
- Managed out-of-stock situations and their impact on pharmacy operations.
- Oversaw human resource responsibilities, including scheduling, payment processing, disciplinary procedures, performance management, and quarterly staff reviews.
- Mediated conflicts, facilitated resolutions, and managed various associated risks.
- Maintained registration documents for all staff, including personal records.
- Facilitated staff learning and development, guiding Pharmacist Interns in their professional growth.
- Educated staff on public health promotion initiatives.
- Served as a team member of the Robbie Nurock ARV Clinical and Therapeutic Management team, developing strategies for clinical excellence.
- Participated as a team member in the committee responsible for allocating Pharmacy Interns to various posts.
- Contributed as a Multi-Disciplinary Team Member of the Primary Health Care Management at Robbie Nurock CHC, identifying solutions for operational and clinical challenges.
- Demonstrated excellent administrative and procurement capabilities, supported by sound financial and budgetary management within the pharmacy.
- Exercised strong control over expenditures through continuous monitoring.
- Managed financial operations, including profit and loss, budget setting, budgetary control, and balance sheet maintenance for pharmacies.
- Minimized shrinkage and loss to the lowest possible levels.
RESPONSIBLE PHARMACIST
Robbie Nurock Day Hospital (MDHS)
05.2008 - 01.2010
- Spearheaded the main dispensary and its staff, alongside managing the ARV pharmacy personnel and operations to ensure clinical excellence and adherence to dispensing protocols, including the Code List.
- Assessed, revised, and maintained the correct implementation of all Standard Operating Procedures (SOPs) across pharmacies.
- Dispensed medication to patients, schools, and old age homes after evaluating prescriptions.
- Practiced pharmacovigilance by monitoring and reporting Adverse Drug Reactions to uphold high-quality assurance standards.
- Managed the Chronic Dispensing Unit (CDU) and private provider processes, promoting rational drug use and resolving CDU packet noncollections.
- Integrated a HIV/ARV section within the pharmacy, connecting it with the main dispensary.
- Ensured the quality provision of pharmaceutical care by managing the Pharmacy Dispensary in a professional and efficient manner.
- Implemented and monitored work procedures, policies, and guidelines in accordance with Batho Pele principles, SAPC standards, National Drug Policy, and National and Provincial ARV treatment guidelines.
- Established clear milestones and targets, instilling this vision in pharmacy staff while managing operational pressures and streamlining processes for effective service delivery.
- Compiled responses to Pharmacy Council inspection reports and implemented corrective measures to ensure compliance with inspection requirements.
- Oversaw the ARV clinic operations at the Day Hospital.
- Guaranteed strict adherence to the Provincial Code List and guidelines.
- Maintained the cold chain integrity for both the dispensary and the ARV clinic.
- Supplied stock to various community health center areas based on historical requisitions, actual demand, and current stock levels.
- Organized hospital ward stock orderly during ward visits and reconciled their schedule books quarterly.
- Balanced the schedule books for the main pharmacy, outpatients, and wards to ensure regulatory compliance.
- Mentored Pharmacist Interns and pharmacist assistants, conducting orientations for new pharmacists and providing ongoing support for staff career advancement.
- Addressed telephonic queries, particularly those concerning pharmaceutical care and advice.
COMMUNITY SERVICE PHARMACIST
Karl Bremer Hospital
01.2006 - 12.2006
- Provided medication counseling and education to patients, ensuring understanding of prescriptions.
- Collaborated with healthcare teams to optimize patient medication therapies and improve outcomes.
- Conducted medication reviews to identify potential drug interactions and allergies for patient safety.
- Analyzed workflow processes, identifying areas for improvement to increase overall efficiency in service delivery in out patient area.
INTERN PHARMACIST
Department of Health (MDHS)
01.2005 - 12.2005
- Assisted in medication dispensing and patient consultations under pharmacist supervision.
- Conducted inventory management, ensuring stock levels met departmental requirements.
- Supported prescription verification processes to enhance accuracy and safety.
- Collaborated with healthcare team to provide optimal patient care solutions.
- Participated in patient education initiatives, promoting adherence to medication regimens.
Education
Master of Business Administration - Business Administration
University of Stellenbosch Business School (USB)
Bellville, South AfricaB. Pharm degree - undefined
University of the Western Cape
Bellvilleundefined
Ravensmead Senior Secondary School
Skills
Clinical Pharmacy
Patient Counseling
Prescription verification
Medication prep
Record reviews
Patient counseling
Financial Analysis
Inventory Optimization
Workflow optimization
MS Office Word
PowerPoint
Interests
Reading, autobiographies
Timeline
Pharmacy Manager
Clicks Group
11.2024 - Current
LOCUM PHARMACIST
Ariefa’s Pharmacy
11.2020 - 11.2024
OWNER & RESPONSIBLE PHARMACIST
Sunbird MediPharmacy
07.2019 - 10.2020
LOCUM PHARMACIST
Ariefa’s Pharmacy
07.2016 - 05.2019
LOCUM PHARMACIST
Link Pharmacy (Cape Town Int. Airport)
03.2015 - 06.2016
LOCUM PHARMACIST
Plax Pharmacy
06.2014 - 02.2015
RESPONSIBLE PHARMACIST
Medirite Pharmacy
02.2010 - 05.2014
RESPONSIBLE PHARMACIST
Robbie Nurock Day Hospital (MDHS)
05.2008 - 01.2010
COMMUNITY SERVICE PHARMACIST
Karl Bremer Hospital
01.2006 - 12.2006
INTERN PHARMACIST
Department of Health (MDHS)
01.2005 - 12.2005
undefined
Ravensmead Senior Secondary School
B. Pharm degree - undefined
University of the Western Cape
Master of Business Administration - Business Administration
University of Stellenbosch Business School (USB)