Summary
Overview
Work History
Education
Skills
Personal information - Female
Additional Information
Timeline
Generic

Theodora Kapueja

Business Leadership

Summary

Experienced and results driven professional with a proven track record in communication, counseling, coaching and client service. Adept at document analysis and verification. I have successfully navigated roles in both private and public organizations. During my tenure at Tongaat Hullets Sugar Refinery, I effectively managed diverse operational aspects, including planning, analysis and coordination, ensuring optimal stock availability and efficient product delivery. With a background spanning over fifteen years at the South African Revenue Services, I have demonstrated unwavering integrity and received recognition through the South African long service award. Working on completing a master in business administration to further enhance leadership skills.

Overview

28
28
years of professional experience

Work History

Assistant Supervisor

Forever Living Products International
09.2023 - 04.2024
  • Identifying prospective buyers
  • Initiating first contact with potential clients.
  • Introducing company products to prospects.
  • Assist clients with purchase decision.
  • Attending to clients after care

Marketing Assistant

Pato Enterprise
06.2022 - 07.2023
  • Assisting with market research and marketing campaigns
  • Attending to letters of intent and letters of demand on behalf of our clients.
  • Preparing for letters of explanation on behalf of our clients.
  • Submissions of appeals on behalf of our clients.
  • Maintaining schedule for marketing initiatives

Child and Youth Care Worker Assistant

Middleburg Care Village
11.2021 - 02.2022
  • Preparing and accompanying learners to school.
  • Assisting learners with homework.
  • Attending to learners social and spiritual needs.
  • Ensuring that learners are always clean.
  • Educating learners on life skills


Homebased Care Giver

Homebased
09.2018 - 04.2021

Took care of my old aged parents who needed high care in their ripe years until they passed on.

Verification Officer

South African Revenue Services
06.2003 - 08.2018
  • Efficiently managed incoming and outgoing correspondences, ensuring timely resolution.
  • Conducted thorough verification and client compliance, improving data accuracy 15%
  • Developed and implemented streamlined verification procedures, enhancing operational efficiency.
  • Actively participated in programs for effective skills transfer and maintained a clean record.

Sales and Marketing

Tongaat Hullet Sugar Refinery
11.1999 - 07.2001
  • Served in the sales department for capturing telephonic and faxed refined sugar orders, ensuring that there was sufficient stock for orders captured.
  • Orchestrated transportation logistics to meet delivery deadlines and ensure proper handling.
  • Served as a mediator in resolving internal and external issues, maintaining customer satisfaction.
  • collaborated with cross - functional departments to ensure seamless operations.

Telesales Clerk and Student Counselor

Intec College
06.1996 - 09.1996
  • Played a pivotal role in sales and marketing activities
  • Advised and monitored students in course selection.

Telesales Clerk and Student Counselor

Intec College
05.1998 - 10.1999
  • Played a pivotal role in sales and marketing activities
  • Advised and monitored students in course selection.

Education

Post Graduate Diploma in Business Leadership - Business Leadership

University of KwaZulu - Natal
Durban - Westville
04.2001 -

Bachelor of Arts - Social Sciences

Pietermaritzburg University - UKZN
Pietermaritzburg, South Africa
04.2001 -

Skills

Problem-Solving

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Personal information - Female

Female

Additional Information

Driving License - Code 8

Timeline

Assistant Supervisor

Forever Living Products International
09.2023 - 04.2024

Marketing Assistant

Pato Enterprise
06.2022 - 07.2023

Child and Youth Care Worker Assistant

Middleburg Care Village
11.2021 - 02.2022

Homebased Care Giver

Homebased
09.2018 - 04.2021

Verification Officer

South African Revenue Services
06.2003 - 08.2018

Post Graduate Diploma in Business Leadership - Business Leadership

University of KwaZulu - Natal
04.2001 -

Bachelor of Arts - Social Sciences

Pietermaritzburg University - UKZN
04.2001 -

Sales and Marketing

Tongaat Hullet Sugar Refinery
11.1999 - 07.2001

Telesales Clerk and Student Counselor

Intec College
05.1998 - 10.1999

Telesales Clerk and Student Counselor

Intec College
06.1996 - 09.1996
Theodora KapuejaBusiness Leadership