Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Theo Botes

IT Technician
Middleburg

Summary

Proven IT Technician with a track record of enhancing network performance and user experience at Veralogix. Expert in hardware installation and network troubleshooting, I excel in remote support and helpdesk services, significantly reducing downtime. My proactive approach and technical support skills ensure seamless IT operations, embodying continuous improvement and resilience.

Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.

Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.

Overview

6
6
years of professional experience
2
2
Languages

Work History

IT Technician

Veralogix
03.2024 - Current
  • Set up PCs, projectors, and microphones for use in video conferencing rooms.
  • Maintained office PCs, networks and mobile devices.
  • Performed troubleshooting and repaired peripheral devices such as printers, scanners and [Type].
  • Established, repaired and optimized networks by installing wiring, cabling and devices.
  • Enhanced user experience with thorough troubleshooting and resolution of hardware and software problems.
  • Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
  • Provided remote technical support, resolving issues quickly without requiring onsite visits whenever possible.
  • Configured systems according to prescribed software and hardware frameworks.
  • Monitored server room, wireless network and other server infrastructure, keeping systems running smoothly.

ICT Technician

JND PC And Peripherals
01.2019 - 03.2024
  • Conducted regular maintenance on computer systems, ensuring optimal operation and minimizing downtime.
  • Enhanced network performance by troubleshooting and resolving technical issues in a timely manner.
  • Assisted in the migration of data from legacy systems to new platforms, ensuring seamless integration and minimal disruption to users.
  • Promoted a culture of continuous improvement by proactively identifying opportunities for process optimization within the IT environment.
  • Implemented system upgrades for improved functionality and increased security measures.

Education

No Degree - IT

Middelburg High School (MHS)
Middelburg, South Africa
04.2001 -

Skills

    Desktop Technical Support

    Hardware Installation

    Application installations

    Technical Support

    Network Troubleshooting

    Network Maintenance

    Remote Support

    Helpdesk services

    Data Recovery

Interests

Designing of logos and intro video's on AE(after effects

Have been busy with an project of game developing on Unreal engine

Timeline

IT Technician

Veralogix
03.2024 - Current

ICT Technician

JND PC And Peripherals
01.2019 - 03.2024

No Degree - IT

Middelburg High School (MHS)
04.2001 -

Similar Profiles

CREATE PROFILE
Theo BotesIT Technician