Muthuphei Nethanani
Acting Sales Manager
Johannesburg
Summary
Dynamic sales professional with a proven track record at The Building Company, excelling in client relationship management and sales planning. Adept at building long-lasting client connections and driving sales performance through effective communication and solution selling. Committed to achieving goals and enhancing customer satisfaction through tailored service and strategic follow-ups.
Overview
17
17
years of professional experience
Work History
Acting Sales Manager
The Building Company
03.2025 - Current
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Ensuring compliance with company policies and procedures
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Monitoring sales performance and reporting on sales activity
Internal Sales
The Building Company
11.2015 - 02.2025
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
- Answering customer inquiries via phone, email.
- Processing orders and managing sales transactions.
- Generating quotes and proposals.
- Following up on leads and nurturing prospects.
- Identifying and pursuing sales opportunities.
- Providing customer support and resolving issues
Salesperson
Build It
02.2014 - 10.2015
- Worked to build relationships with customers and built potential for additional sales.
- Boosted sales by consistently engaging with customers and addressing their needs effectively.
- Developed relationships with clients for increased loyalty and repeat business.
- Collaborated with team members to reach collective sales goals, fostering a supportive work environment.
Sales Consultant
Mass Maart
09.2013 - 01.2014
- Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Responded to telephone and in-person requests for information.
- Provided sales and customer service assistance to walk-in traffic
Treasury Custodian
SBV Services
09.2010 - 11.2012
- Manage the flow of in and out
- Financial Record Keeping
- Security and Compliance on movement of cash
- Provide regular reports to the senior management.
Shop Assistant and Cashier
Clicks Pharmacy
11.2008 - 09.2010
- To deliver superior customer service by acting as a brand ambassador
- To ensure the safe handling of cash at all times.
- To efficiently execute all operational activities at the point of sale in a timely and efficient manner
- To efficiently execute and maintain all merchandising and general housekeeping duties
- To support the Group’s vision to be the customer’s first choice health and beauty retailer by living and driving the company values.
- To maintain updated knowledge on products, ranges, promotions and events in order to provide the correct information to customers at all times.
General Assistant and Driver
Checkout Supermarket
08.2008 - 10.2008
- Operating company vehicles for deliveries
- Assisting with tasks as needed, which may include loading and unloading, cleaning, and other duties.
- Interacting with customers, providing assistance, and demonstrating products when required.
Education
Associate of Science - Accounting Sciences
University of South Africa
Pretoria 04.2001 -
National Diploma - Accounting
Durban University of Technology
Durban 04.2001 -
High School Diploma -
Khwevha Commercial High School
Shayandima 04.2001 -
Skills
Sales planning
Client relationship management
Sales reporting
Staff management
Sales tracking
Sales operation
Relationship building
Product knowledge
Direct sales
Solution selling
Goals and performance
Verbal and written communication
Sales process
Sales processes
Timeline
Acting Sales Manager
The Building Company
03.2025 - Current
Internal Sales
The Building Company
11.2015 - 02.2025
Salesperson
Build It
02.2014 - 10.2015
Sales Consultant
Mass Maart
09.2013 - 01.2014
Treasury Custodian
SBV Services
09.2010 - 11.2012
Shop Assistant and Cashier
Clicks Pharmacy
11.2008 - 09.2010
General Assistant and Driver
Checkout Supermarket
08.2008 - 10.2008
Associate of Science - Accounting Sciences
University of South Africa
04.2001 -
National Diploma - Accounting
Durban University of Technology
04.2001 -
High School Diploma -
Khwevha Commercial High School
04.2001 -
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