Summary
Overview
Work History
Education
Skills
Timeline

Thenjiwe Nganele Dlomo

HR Generalist
Drivers License: Code C1 - Own Rialiable Transport

Summary

Detail-oriented professional with exceptional communication and project management skills, thriving in fast-paced environments while managing multiple tasks effectively and efficiently. Recognized for a proactive approach to identifying and resolving issues, consistently focused on optimizing processes to enhance team performance. Committed to fostering collaboration and driving results that align with organizational goals. Proven track record of delivering high-quality outcomes under pressure, ensuring projects are completed on time and within scope.

Overview

12
12
years of professional experience

Work History

Administrator HR Support EMEA

South32 (Mining)
08.2024 - Current


  • Ensure alignment to internal controls, standards and procedures.
  • Single interface for Line Leaders, employees and contractors to request HR administration support and HR enquiries.
  • Drafting all letters for employee movements.
  • Processing all employee movements in the relevant system.
  • Update Organisational structure
  • Assisting line leaders and HR with all ORG changes and processing these in the relevant system.
  • Resolved problems by clarifying issues, researching and exploring answers and alternative solutions, implementing solutions and escalating unresolved problems.
  • Provides professional, tactful and discrete communications when handling sensitive and/or confidential information.
  • Maintains and track records relating to employee inquiries via a case management tool.
  • Develop supportive relationships with others in the HR Function and Line Leaders.
  • Demonstrate and promote operational discipline when executing day-to-day activities.
  • Ensure all queries and data management requirements are managed on time, accurately and within defined service level definitions.
  • Contribute to maintain a culture of innovation, learning and development and continuous improvement.
  • Recommend improvement initiatives in existing processes, practices and systems.
  • Assist in the creation and maintenance of quick reference guides (QRGs).
  • Ensure alignment to internal controls, standards and procedures.
  • Actively contribute towards achieving high performance payroll by focusing on maintaining up-to-date, accurate and timely data in HR Systems.
  • Develop supportive relationships with others in the HR Function and Line Leaders.
  • Ensure all queries and data management requirements are managed on time, accurately and within defined service level definitions.
  • Contribute to maintaining a culture of innovation, learning, development, and continuous improvement.
  • Recommend improvement initiatives in existing processes, practices, and systems.


Reason for leaving: currently employed but growth is limited.

Administrator Payroll Data (Employee Movements EMEA)

South32 (Mining)
04.2019 - 07.2024
  • Processing of payroll transactions on SAP as well as Success Factor (SF)
  • Responsible for the preparation and processing
  • On-boarding, inductions, movements, and terminations
  • Ensure all payroll input received via the HRSSCC – Human Resource Shared Services Centre are evenly distributed across the team.
  • Maintain payroll request on case management tool effective and timeously.
  • Problem solving by clarifying issues and provide accurate answers and escalate unresolved issues.
  • Provide HR administration support and attend to inquiries in accordance with standard operating procedures and service level agreements (SLA)
  • Check incoming documents for completeness, compliance, and accuracy
  • Provide auditors with requested information during audits.
  • Assist in the creation and maintenance of quick reference guidelines (QRGs)
  • Training the new joiners when requested


Reason for leaving: Promotion

Staff Planner

KPMG
09.2016 - 08.2018
  • Workforce Planning and manage the off-boarding process
  • My responsibility includes the utilization and productivity of staff across the Consumer, Market & Technology Business Unit (CMT).
  • My core objective is to best utilize our current resources and make sure they acquire the relevant skills.
  • Prioritizing and scheduling resourcing request; ensuring consistent, profitable, and solution-oriented resourcing process.
  • Matching people to resource requirements by understanding skills and facilitating their development needs.
  • Maintaining desired utilization rates for the team (supply/demand) – build resourcing networks to assist in seeking or placing resources.
  • Analysis and action to be taken on utilization, planned vs. charged availability. Ensure accurate information and proactively seek updates
  • Responsible for all duties pertaining to Oracle Absence Management i.e. making sure the necessary authorization for all types of leave has been given before approving/rejecting leave.
  • Scheduling and coordination of training
  • Compile the following reports: training attended report, staff availability report, monthly sick leave report, timesheets report, take full responsibility of vacation student


Reason for leaving: Retrenchment

Plant Administrator

PepsiCo (FMCG)
02.2016 - 08.2016
  • Administer time and attendance system (KRONOS) for all factory employees as well as access system for all employees (SAFLEC)
  • Leave administration and attend to payroll queries
  • Administer and send absenteeism, overtime reports on the weekly basis
  • Responsible for employee birthdays and long service awards celebrations
  • Responsible for staff transport e.g. Taxis (attend to all taxi related queries)
  • Responsible for all company communications
  • Organise and overseeing all company events such family day events, Christmas party etc.
  • Attend to factory employees’ queries and direct them to the relevant parties
  • Administer boardrooms and training rooms bookings
  • Scheduling and coordination of training
  • Organize catering for all meetings and training
  • Ensure that office supplies are organized timeously e.g. garments for factory


Reason for leaving: temporary work (position owner on maternity leave).

Office Administrator Coordinator

Reflections Development Institute (Education & Training)
07.2013 - 09.2015

HR Role

  • Responsible for the recruitment process for vacancies in line with company policies and procedures, liaising with a preferred list of agencies, and preparing advertisements.
  • Ensures that job descriptions, project documents, and other materials are in the correct format, updated accordingly, and stored correctly for future use.
  • Ensure alignment to internal controls, standards, and procedures.
  • Compiles and coordinates onboarding files for new employees, and ensures that all equipment and resources are ready prior to the new employees' start date.
  • Compiling employee contracts, letters of appointment, and all other relevant documentation.
  • Answers inquiries by researching, locating, and providing information from line leaders and employees relating to HR
  • policies, practices, processes, and systems.
  • Manage disciplinary inquiries and leave management.
  • Ensures that the company's HR policies and procedures are adhered to, advises employees accordingly, and reviews where the need arises.
  • Responsible for obtaining a better level on BBBEE.


Payroll Role:

  • Perform the full scope to the payroll function (VIP Payroll)
  • Ensure timeous and accurate salary payments and other HR related payments on the payment system
  • Ensure all new employees and terminations are recorded on payroll
  • Ensure that the staff termination checklist is timeously completed and referred to the relevant divisions for deactivation of accesses for exiting staff.
  • Ensures accurate record keeping of all payroll documents (hard copies and electronically)
  • Ensure all pay related queries are dealt with efficiently and timeously
  • Ensure all updates and new releases are timeously updated on the system
  • Ensure that all payroll reporting is attended to timeously and accurately
  • Manage employee benefits
  • Exporting of net salaries into the banking system
  • Extract data from HRIS in the format required by the 3rd party
  • Responsible for payment of 3rd parties e.g. UIF, provident fund etc.
  • Manage the payroll to ensure legal compliance (e.g. Tax Act, BCEA, UIF etc.)
  • SARS reconciliation and submission for financial year end bi-annual (EMP501) using Easyfile and distribution of IRP5 and monthly filing of EMP201


Training Administration Role:

  • Administration & co-ordination of learnership and skills programme which liaising with the facilitator, assessor and moderators, requesting the verification visit from SETA, facilitate the collection of all SETA compliance documentation from the trainee’s which include: ID documents, Learner personal information.
  • Apply for SETA grants
  • Creating and communicating timelines and work plans for each training, as directed by the training director and ensure that stakeholders needs are met timeously
  • Draft training reports, develop and monitor training budget


Project Administration Role:

  • Ability to start up new projects and ensure follow up to the point of completion
  • Prioritise and plan the workload to ensure that the deadlines are met.
  • Ensures that all stakeholders are kept abreast of the project milestones achieved and deliverables still outstanding.
  • Generate project invoices and attend to creditors and debtors queries which include processing payments and following up on payments, track and update project expenses (HR Budgets) and compile project financial report
  • Source and compile tenders and supplier databases
  • Attend to meetings as when required, Attend briefing session
  • Ensure compliance with all company relevant bodies e.g., SARS, SETA, and DOL


Reason for leaving: gain corporate experience in a bigger company

Education

BCom Honours degree - Business Management specialising in Human Resource Management

University of South Africa
05.2018

Certificate - Skills Development Facilitation (SDF)

University of South Africa
12.2015

Certificate - VIP Payroll

SAGE VIP (E-learning)
02.2014

BCom degree - Human Resource Management

University of South Africa
09.2013

Certificate - Pastel Payroll and Monthly SARS returns

Institute of Certified Bookkeepers (ICB)
06.2013

Skills

SuccessFactors

Timeline

Administrator HR Support EMEA - South32 (Mining)
08.2024 - Current
Administrator Payroll Data (Employee Movements EMEA) - South32 (Mining)
04.2019 - 07.2024
Staff Planner - KPMG
09.2016 - 08.2018
Plant Administrator - PepsiCo (FMCG)
02.2016 - 08.2016
Office Administrator Coordinator - Reflections Development Institute (Education & Training)
07.2013 - 09.2015
University of South Africa - Certificate, Skills Development Facilitation (SDF)
SAGE VIP (E-learning) - Certificate, VIP Payroll
University of South Africa - BCom degree, Human Resource Management
Institute of Certified Bookkeepers (ICB) - Certificate, Pastel Payroll and Monthly SARS returns
University of South Africa - BCom Honours degree, Business Management specialising in Human Resource Management
Thenjiwe Nganele DlomoHR Generalist