Thendo Mercia Mukwevho
Gauteng
Summary
Highly qualified professional with a strong educational background in operations management, accounting, and Sage50c Pastel Partner. Completed National Diploma in Operations Management in 2013, followed by a B-Tech in Operations Management in 2016 from the University of Johannesburg. Recently obtained a certificate in Accounting from the University of Cape Town in 2023. Experienced in financial record management, invoice processing, accounts payable, accounts receivable, payroll processing, and data entry. Utilizes attention to detail and organizational skills to ensure accurate and efficient financial operations. Possesses knowledge of accounting software and compliance with financial regulations.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Internal Sales, Finance Clerk, Production Supervisor and Payroll Administrator
Winding Technologies (Pty) Ltd
02.2018 - Current
- Managing approximately 15 new and existing customer requirements
- Offering customers product or service that best satisfies their needs in terms of technical specification, quality, price and delivery
- Calculating accurate and competitive sales quotations and prepare proposals, designs and technical documents to meet customer deadlines
- Follow up quotations in a timely manner to secure profitable orders
- Attending and actively contribute to Sales meetings to keep colleagues informed about customers and process of motors, transformers and site work
- Attend occasional site visits and customer meetings to provide technical expertise for motors
- Being a key point of contact for other departments on financial and accounting matters Providing customer service to clients
- Prepare regular financial reports and assist in the presentation of reports to managers and executives
- Create and adhere to budgets for specific departments, projects, and business needs
- Answer questions from co-workers, clients, customers, or stakeholders regarding financial information or issues
- Use spreadsheets and sophisticated calculation software to gather and record financial information
- Communicates with Customers, contact clients and customers who owe the company money
- Record Keeping: keep a record for all the payments that have been made
- Planning and organizing production schedules
- Organizing the repair and routine maintenance of production equipment
- Ordering and purchasing materials
- Checking the number of hours employees have worked
- Calculating wages and salaries
- Issuing employees' wages by cash, cheque or electronic transfer
- Monitored cash flow, tracking incoming payments, and managing outstanding balances to maintain optimal liquidity levels.
- Collaborating with the human resources department to maintain employee data
- Ensured timely processing of invoices for accurate financial reporting.
- Calculating pay raises, shift payments and overtime compensation
- Conducted regular bank reconciliations to verify accuracy of transaction postings and ensure correctness of account balances.
- Issuing tax forms and related documentation and assisting employees to complete them
- Improved financial accuracy by diligently reviewing and reconciling daily transactions.
- Deducting tax and insurance payments
- Prepared logical and accessible reports to support financial forecasting.
- Resolving issues employees have with timesheets, pay slips and other payroll matters
- Reconcile bank statements and accounts and maintain accuracy and current records.
- Changing employee bank records when necessary to process payments accurately
- Assisted with preparation of monthly financial statements and reports to inform management.
- Initiating direct deposits
- Reconciled and recorded receipts, incoming cash, and other fiscal transactions.
- Managed accounts payable and receivable, ensuring all transactions were recorded accurately and on time.
- Provided excellent customer service when addressing inquiries related to billing or account issues, resolving disputes efficiently and professionally.
- Managed vendor relationships effectively, negotiating payment terms that aligned with company objectives while fostering positive working relationships.
- Minimized risk of errors by accurately processing invoices, payments and other financial transactions.
Sales agent (call center)
Source Media
05.2017 - 10.2017
- Manage large amounts of outbound calls in a timely manner
- Follow communication “scripts” when handling different topics
- Seize opportunities to upsell products when they arise
- Build sustainable relationships and engage customers by taking the extra mile
- Frequently attend training to improve knowledge and performance level
Sales Assistant
Bidvest Walton
03.2016 - 03.2017
- Assisting shoppers to find the goods and products they are looking for, merchandising, and being involved in stock taking, point of sale, receiving and storing the delivery of large amounts of stock, assisting casuals during back-to-school season, attaching price tags to merchandise on the shop floor
Intern Operations Assistant
ISO-Q Consulting
03.2015 - 03.2016
- General administration office work, compile and circulate minutes, arrangement of meetings, typing correspondence and filling, provide support to CEO and other departments, maintaining department's documentation, receive telephone calls and manage director's diary
- Developed organizational skills through managing multiple tasks simultaneously while adhering to strict deadlines.
- Contributed to a positive team environment by collaborating with fellow interns on group projects and presentations.
Education
Grade12 - Grade12
Milton Mpfumedzeni
Limpopo12.2009
Accounting Short Course - Accounting
University of Cape Town
Cape Town, WC06.2023
Sage - Sage50c Pastel Partner Intermediate
50CZA - Sage50c Pastel Partner Intermediate
Johannesburg07.2023
B-Tech - Operations Management
University of Johannesburg
Johannesburg06.2016
National Diploma - Operations Management
University of Johannesburg
Johannesburg06.2012
Skills
- Accounts receivable
- Accounts payable
- Invoice processing
- Bookkeeping
- Sage Accounting Advanced
- Sage Payroll Professional Advanced
- Financial forecasting
- General ledger maintenance
- Microsoft Excel
- Invoicing procedures
- Telephone etiquette
- Invoice management
- Payment posting
Certification
- Accounting07/2023 - Present
- B tech - Operations Management06/2016 - Present
- National Diploma - Operations Management03/2014 - Present
- Grade1212/2008 - Present
- Sage Certificate Present
LANGUAGES
Sotho Basic
Zulu Basic
English Fluent
Tshivenda Fluent
Timeline
Internal Sales, Finance Clerk, Production Supervisor and Payroll Administrator
Winding Technologies (Pty) Ltd
02.2018 - Current
Sales agent (call center)
Source Media
05.2017 - 10.2017
Sales Assistant
Bidvest Walton
03.2016 - 03.2017
Intern Operations Assistant
ISO-Q Consulting
03.2015 - 03.2016
- Accounting07/2023 - Present
- B tech - Operations Management06/2016 - Present
- National Diploma - Operations Management03/2014 - Present
- Grade1212/2008 - Present
- Sage Certificate Present
Grade12 - Grade12
Milton Mpfumedzeni
Accounting Short Course - Accounting
University of Cape Town
Sage - Sage50c Pastel Partner Intermediate
50CZA - Sage50c Pastel Partner Intermediate
B-Tech - Operations Management
University of Johannesburg
National Diploma - Operations Management
University of Johannesburg
Similar Profiles
Daniel CorreiaDaniel Correia
Team Leader at LTDTeam Leader at LTD
Eathon FrancisEathon Francis
Team Leader - Remote at LTDTeam Leader - Remote at LTD
Jaden HamiltonJaden Hamilton
Account Executive at LTDAccount Executive at LTD