Thendo Collins Netshiavha
Business Manager / Director
Parow,Western Cape
Summary
Client-focused business manager with diverse experience in customer service, business management, and project coordination. Proven ability to build relationships with new clients and engage business audiences. Quick learner with excellent multitasking skills and mastery of new technology. Recognized for innovation and creative problem-solving. Experienced in monitoring and managing daily business operations, focusing on continuous improvement. Utilizes resourcefulness and high-level business acumen to transform underperforming operations into successful enterprises. Decisive and analytical, with a 17-years history of successful industry performance.
Overview
20
20
years of professional experience
5
5
Languages
Work History
DIRECTOR
TC WORLD OF LOGISTICS
Cape Town
01.2007 - Current
- Managed budgets effectively to ensure optimal use of resources while maintaining financial stability.
- Implemented innovative solutions to solve complex problems, resulting in increased productivity and streamlined operations.
- Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
- Established a culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas.
- Proactively identified potential risks and implemented mitigation strategies to minimize negative impacts on projects or business operations.
- Negotiated favorable contracts with vendors for reduced costs and improved service quality.
- Enhanced stakeholder satisfaction with timely and transparent communication strategies.
- Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
Acting Business Manager
Transnet
10.2022 - Current
- Setting goals and objectives for the company, and create plans to achieve them.
- Overseeing the day-to-day operations of the business, and ensure that the company has the resources it needs to complete its activities.
- Communicating with internal teams to track project progress and identify challenges. They also report on the company's performance.
- Leading a team and make decisions to ensure tasks are completed successfully. They also provide constructive feedback and suggestions for improvement to employees.
- Delegating important tasks to the right employees to ensure they are completed on time.
- Addressing issues and challenges that the business may encounter.
- Involved in recruiting and training new employees.
Production Supervisor
Transnet Wagons Maintenance
12.2015 - 09.2018
- Responsible for repairs, overhauling, maintenance (scheduled and unscheduled) incoming and outgoing trains quality
- Control of wagons at the yards as well as in sections (breakdowns)
- Supervise and ensure wagons pre-departure inspections (PDI) are conducted as well as certifications of trains according to standard.
- Responsible for planning, allocation, and execution of work
- Ensure time bound turnover, repair, and maintenance to achieve production targets and train schedules.
- Implement and ensure safe working procedures and processes (i.e., ensure safety equipment is available and maintained)
- Implement cost cutting initiatives to avoid expenditure i.e., control shock levels and utilization of material.
- Control documents and data for effective implementation and adherence of production/maintenance schedules.
- Manage sub-ordinates, induct, and mentor new employees to ensure high performance culture.
- Adopt and apply continuous improvement techniques.
Lead Auditor
Transnet Wagons Maintenance
12.2015 - 09.2018
- Develop, implement and maintain quality system
- Conduct management review
- Prepare the depot for external audit (2nd party audit and third party audit)
- Internal and external audit
- Process and system audit
- Continuous improvement
- Insure that all process and procedures are being followed
- Maintain procedure and specification
- Control NCR system
Acting Lean Leader
Transnet
08.2014 - 11.2015
- Lead, Guide and coach the local teams in Lean manufacturing and continuous improvements Processes
- Develop and deliver training in lean tools and techniques to those involved in the change process
- Coordinate, guide and drive the overall transformation activity through a combined approach consisting of management driven work stream
- Manage the budget for core team activities and resource budget for the total change team
Examiner and Repairer
Transnet Wagons Maintenance
10.2008 - 07.2014
- Examine, maintain and repair wagons/coaches, trains, wagon components and to support the rolling stock organization in meeting its goals in a cost effective manner, to maximize the availability of rolling stock.
- Draw the correct material from the warehouse to fit on a specific wagon/coach.
- Ensure that all work performed on rolling stock and rolling stock components, meets the required quality standards to meet the next maintenance cycle (Inspections, repairs and maintenance).
- Ensure that external clients adhere to the loading and off-loading of wagons to prevent damage to
wagons. - Ensure effective communication to internal and external role player to ensure meeting of required targets and outputs.
- Maintain breakdown equipment re-railing of rolling stock and knowledge of section duties.
- Conduct unscheduled and scheduled maintenance
- Execute pre-delivery inspection.
- Certify for wagons, coaches and trains for rail worthiness.
- Conduct mobile team repairs: Breakdowns, welding, tagging of wagons; modifications of wagons and flame cutting
- Re-oil wagon and components.
- Responsible for field service maintenance and repairs
Maintenance Assistance
Transnet Wagons Maintenance
05.2005 - 10.2008
- Responded immediately to emergency repairs and other maintenance requests to minimize downtime.
- Performed regular maintenance and repairs on mechanical systems to support continuous operation.
- Replaced worn or damaged parts to restore equipment functionality.
- Conducted basic repairs to plumbing systems such as leaky faucets and clogged drains.
- Enhanced workplace safety with regular inspections of tools and facilities, ensuring compliance with industry standards.
- Utilized variety of power and hand tools to perform maintenance and repairs in accordance with safety requirements.
- Inspected systems and equipment to identify unscheduled maintenance and repair needs.
- Assisted in troubleshooting complex mechanical issues, leading to faster resolution and minimized production delays.
- Organized storage areas and tool rooms to keep areas safe and fully stocked.
Education
N5 National Certificate - Mechanical Eng
Ekurhuleni West College
Communication and life skills - undefined
Central Johannesburg College
Maths N4 - Science N4, Mechanotechnics N4
Cape Town College
Certificate of Basis of total Quality Management - undefined
Unisa
Certificate of Total Quality Management - undefined
Unisa
Lead auditing Certificate - undefined
Unisa
Certificate of Project Management - undefined
Unisa
Certificate Excel Advance level 3 - undefined
Unisa
Certificate of Supervisory development course - undefined
Unisa
ISO 9001:2008 Introduction - undefined
Transnet
ISO 9001:2008 Implementation - undefined
Transnet
Examiner and repairer - undefined
Transnet
Skills
Windows XP
Risk Management
Financial Analysis
Marketing strategy
Cost analysis and savings
Staff training/development
Customer Relationship Management
Operational leadership
Business generation
Communication (verbal and written)
MS Microsoft
Windows XP
Attributes
- Positive, enthusiastic attitude
- Ability to co-operate and thrive both within an independent and team environment
- Honesty, integrity and respect
- A willingness to engage in continuous learning
- Adapt to change
References
- Mr. Bongufefe Ntengo, Quality Manager, Transnet, Bongufefe.ntengo@transnet.net, 0718881523/0227033466
- Mr. Tshifhiwa Thavhana, Operation Manager, Transnet, Tshifhiwa.thavhana@transnet.net, 083 783 5138
Timeline
Acting Business Manager
Transnet
10.2022 - Current
Production Supervisor
Transnet Wagons Maintenance
12.2015 - 09.2018
Lead Auditor
Transnet Wagons Maintenance
12.2015 - 09.2018
Acting Lean Leader
Transnet
08.2014 - 11.2015
Examiner and Repairer
Transnet Wagons Maintenance
10.2008 - 07.2014
DIRECTOR
TC WORLD OF LOGISTICS
01.2007 - Current
Maintenance Assistance
Transnet Wagons Maintenance
05.2005 - 10.2008
Communication and life skills - undefined
Central Johannesburg College
Maths N4 - Science N4, Mechanotechnics N4
Cape Town College
Certificate of Basis of total Quality Management - undefined
Unisa
Certificate of Total Quality Management - undefined
Unisa
Lead auditing Certificate - undefined
Unisa
Certificate of Project Management - undefined
Unisa
Certificate Excel Advance level 3 - undefined
Unisa
Certificate of Supervisory development course - undefined
Unisa
ISO 9001:2008 Introduction - undefined
Transnet
ISO 9001:2008 Implementation - undefined
Transnet
Examiner and repairer - undefined
Transnet
N5 National Certificate - Mechanical Eng
Ekurhuleni West College