THENDO THANGOANE
Randfontein
Summary
Skilled and analytical Skills Development Facilitator with a practical hands-on approach. Excels at collecting and analyzing information, quickly grasping complex technical issues. Strong negotiation and problem-solving abilities, adept at identifying root causes and developing effective solutions. Proven track record of managing and completing projects to the highest standard within agreed deadlines. Seeking an entry-level position with a reputable company to continue learning and growing.
Overview
10
10
years of professional experience
1
1
Certification
Work History
HR PRACTITIONER
New Age Engineering Solutions
Secunda
04.2021 - Current
- Ensure compliance to Quality Management Systems, Statutory annual reporting to SETA and other regulatory institutions
- Ensure employee training compliance through needs analysis, matrices and training interventions
- Provide HR leadership on the Operation to ensure that all HR transactional activities are managed: and that key relationships with internal and external stakeholders are developed and maintained
- Develop and implement an ER strategy and supporting policies and procedures in support of the overall HR and company strategies, labour legislation, best practice and fair labour practices
- Advise management on ER matters, outlining key issues supported by research or benchmarks, with options and or a suggested route forward
- Advice management on disciplinary processes, conduct investigations in preparation of the hearings and act as advisor on cases and grievances
SKILLS DEVELOPMENT FACILITATOR
New Age Engineering Solutions
Secunda
03.2020 - Current
- Assists the evaluation of all learning and development activities
- Makes recommendations on development programmes to support the office's people management strategies
- Maintains training records for all staff and assist with any training initiatives, as required
- Represents HR and participates in various internal groups and committees across the office
- For example, EE, WSP/ATR management
- Coordinate and schedule a variety of events related to various programs running through L&D, including Customer onboarding, ongoing training, Product training, etc
- Represent HR in internal groups and coordinate various events related to learning and development programs.
- Implemented internship programs for over 400 learners in partnership with Sasol and EWSETA.
- Managed the implementation of more than 50 apprenticeship programs in collaboration with CHIETA and NSF.
- Successfully secured grant applications totaling over R20 million.
Certification and Assessment Administrator
The Chemical Industries and Education Authority
Johannesburg
08.2019 - 03.2020
- Developed and implemented assessment plans for various departments within the organization.
- Conducted data analysis to assess effectiveness of programs and identify areas of improvement.
- Created reports on assessment findings for management review and decision-making purposes.
- Assisted in the development of new assessment tools and processes to improve efficiency and accuracy.
- Collaborated with department heads to develop strategies for improving existing assessments or creating new ones as needed.
- Analyzed survey responses from participants to determine trends in data collection methods or results.
- Identified potential risks associated with proposed changes or modifications made during the assessment process.
- Prepared presentations summarizing key findings from assessments for use in executive meetings.
- Participated in focus groups or interviews as part of an ongoing evaluation process.
SERVICE CONSULTANT
Capitec Bank Ltd
Randfontein
08.2014 - 07.2019
- Interact with customers to identify their business requirements
- Develop business strategies to meet client needs and close sales
- Provide client support services in timely, accurately and professional manner
- Build positive and productive relationships with clients
Education
BPA HONOURS - Public Administraon Honours
MANCOSA HONORIS UNIVERSITY
Johannesburg01.2020
BACHELOR OF ARTS - Public Management and Governance
University of Johannesburg
Johannesburg01.2012
Skills
- MICROSOFT OFFICE (EXCEL, POWERPOINT, WORD)
- TIME MANAGEMENT SKILLS
- CLIENT-FOCUSED
- DATA ANALYSIS
- COMMUNICATION
- CUSTOMER SERVICE
- PROJECT MANAGEMENT
- FLEXIBILITY AND ADAPTABILITY
Languages
- English
- Afrikaans
- Tshivenda
- Isizulu
- Setswana
References
- Pretty Jiyane, New Age Engineering Solutions, 017 631 5282, pretty.jiyane@newage-eng.com
- Thabo Mashakana, CHIETA (Chemical Industries Education and Training Authority), 011 628 7000, tmashaka@chieta.org.za
- Cosmos Nyoni, Capitec Bank, 071 118 6420, gennosukasummer@gmail.com
Personal Information
- Date of Birth: 08/22/91
- Nationality: South African
- Marital Status: Single
- Visa Status: Approved
Drivinglicensecategory
C1
Certification
- Office Management
- Customer Service
- Intepret and Manage Conflicts within the workplace
Timeline
HR PRACTITIONER
New Age Engineering Solutions
04.2021 - Current
SKILLS DEVELOPMENT FACILITATOR
New Age Engineering Solutions
03.2020 - Current
Certification and Assessment Administrator
The Chemical Industries and Education Authority
08.2019 - 03.2020
SERVICE CONSULTANT
Capitec Bank Ltd
08.2014 - 07.2019
BPA HONOURS - Public Administraon Honours
MANCOSA HONORIS UNIVERSITY
BACHELOR OF ARTS - Public Management and Governance
University of Johannesburg
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