Thandeka Cynthia Molefe

Testing all codes of licenses and evaluating all codes of foreign licenses.

Responsible for eye testing fingerprints, renewals of drivers license and public driving permit (PDP)

Authorizing learners license and drivers license.

Resolved problems, improved operations and provided exceptional service.

Managed and client queries.

Creating a database and sourcing clients

Telemarking of different training and or conferences. Explained product, price and benefits to clients.

Opened new accounts and documented personal, demographic and payment information in system of clients.

Responsible for monthly targets.

• Assisted customers with setting up or closing accounts, completing loan applications and signing up for new services.
• Answered customer inquiries regarding account balances, transaction history, services charges and interest rates.
• Educated customers on use of banking website and mobile apps.
• Counted and packaged currency and coins.

• Responsible for big businesses accounts.
• Answered customer inquiries regarding account balances, transaction history, services charges and interest rates.
• Learned about customer's financial needs, established trust and optimised sales opportunities resulting in quality customer service.
• Assisted customers with setting up or closing accounts, completing loan applications and signing up for new services.
• Established rapport with new clients to increase satisfaction and loyalty.

• Assisted customers with setting up or closing accounts, completing loan applications and signing up for new services.
• Answered customer inquiries regarding account balances, transaction history, services charges and interest rates.
• Educated customers on use of banking website and mobile apps.
• Counted and packaged currency and coins.

• Verify clients bond accounts.
• Completed paperwork, recognising discrepancies and promptly addressing for resolution.
• Client liaison.