Summary
Overview
Work History
Education
Skills
Certification
Interests
traveling
Timeline
GeneralManager
Thembuluwo Munzhelele

Thembuluwo Munzhelele

PR And Marketing
18b Fish Eagle Street ,Amberfield Heights ,GP

Summary

I am an articulate and quick thinking young person who has a natural flare for being able to communicate and build relationships with potential clients. I am creative and willing to contribute ideas and professional opinion to any project. I am more than able to aid senior marketing executives with promotional efforts, advertising campaigns and Public relation initiatives. In my previous role as a Sales Consultant, I demonstrated the ability to work under intense pressure, sell products and services to customers from all backgrounds, handle customer complaints and solve problematic situations as and when they arose. key attributes Responding pro-actively to new opportunities and challenges. Excellent written communication skills, particularly for sales audience. High level of computer proficiency and demonstrable working knowledge of Microsoft office. Ability to plan, organize and work to deadlines. A strong team player who can also work alone with minimum supervision. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Ambitious, career-focused job seeker, anxious to obtain an entry-level PR and Marketing position to help launch career while achieving company goals.

Overview

6
6
years of professional experience
11
11
years of post-secondary education
2
2
Certifications
6
6
Languages

Work History

bUsiness retentions advisor

11.2018 - 01.2019
  • OutsuranceI processes orders, prepares correspondence, and fulfills needs of existing customers that are at risk of cancelling services or orders.
  • Addresses complaints with the goal of increasing satisfaction and securing renewals or saves.
  • I obtained the best customer service rendered to clients on my first month as a business retentions advisor.

outbound sales consultant

05.2015 - 10.2018
  • OutsuranceMy responsibilities were contacting prospects and customers to sell products and services.
  • Cold calling clients and turning them to leads and generating sales.
  • I was one of the Top sales persons in the department.
  • During my time on this role I acquired my Regulatory exams certificate “Re5”.

consultant, capitec

08.2014 - 04.2015
  • Responsible for increasing sales and providing superior customer service to clients.
  • I processed loan applications, telemarketing through cold calling.

volunteering

Thulamela Municipality
08.2013 - 04.2014
  • Provide pre-application advice to permit applicants.
  • Initiate strategic studies.
  • Project manage consultants.
  • Manage the permit application process.
  • Assess applications for use and development.
  • Undertake planning research and demographic analysis.
  • Facilitate Township Establishments.

01.2012 - 12.2012
  • In-service training, Polokwane Municipality.

Education

National Diploma - Urban Regional Planning

Durban University of Technology
Kwazulu- Natal
01.2011 - 12.2013

Short Course in Radio Broadcasting And Television - Radio And Television

Intec College
Cape Town
01.2013 - 12.2013

Bachelors of Arts in Picture , Medium And Motion - Film And Video Production

AFDA
Johannesburg
01.2019 - Current

High School Diploma -

Flora Park Comprehensive High School
Polokwane
01.2006 - 12.2009

No Degree - Regulatory Exams Certificate

Moonstone
Johannesburg
10.2018 - 10.2018

Skills

Business policies and procedures

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Certification

RE5

Interests

Travelling

Interior design

traveling

I've visited four provinces (limpopo, Mpumalanga, the Western Cape, and Kwazulu-Natal) and been exposed to various cultures and ways of life, but my most recent trip was in early 2020 to Swaziland and Mozambique, where I had the best time. It was the first time I went without a phone, and it felt amazing to be amongst people who spoke a language other than my own.

Timeline

Bachelors of Arts in Picture , Medium And Motion - Film And Video Production

AFDA
01.2019 - Current

bUsiness retentions advisor

11.2018 - 01.2019

No Degree - Regulatory Exams Certificate

Moonstone
10.2018 - 10.2018

outbound sales consultant

05.2015 - 10.2018

consultant, capitec

08.2014 - 04.2015

volunteering

Thulamela Municipality
08.2013 - 04.2014

Short Course in Radio Broadcasting And Television - Radio And Television

Intec College
01.2013 - 12.2013

01.2012 - 12.2012

National Diploma - Urban Regional Planning

Durban University of Technology
01.2011 - 12.2013

High School Diploma -

Flora Park Comprehensive High School
01.2006 - 12.2009
Thembuluwo MunzhelelePR And Marketing