Summary
Overview
Work history
Education
Skills
Websites
Certification
Languages
References
Timeline
Generic
Thembisile Ndlovu

Thembisile Ndlovu

Johannesburg,South Africa

Summary

Highly skilled professional with expertise in organising and time management, task prioritisation techniques, and participant coordination. Demonstrates proficiency in attendance reporting, proofing and editing, booking management, and financial budgeting. Possesses strong communication skills, critical thinking abilities, and a talent for research and planning. Adept at recruitment processes with a focus on achieving organisational goals.

Overview

4
4
years of professional experience
1
1
Certification

Work history

Training Coordinator

Wispeco Aluminium
Alberton, Gauteng
04.2025 - Current
  • Streamlined administrative tasks related to trainings such as maintaining attendance records, booking venues or sending out invites; enhanced overall efficiency of processes.
  • Maintained up-to-date knowledge on latest learning tools and methodologies, ensuring quality of training delivery remained high-standard.
  • Assessed effectiveness of each training programme through key performance indicators analysis.
  • Reviewed and updated training content for relevance to industry trends.
  • Developed a streamlined training schedule for optimised learning outcomes.
  • Reported on training program needs and challenges, collaborating with management to address improvements.
  • Planned training schedules, prepared materials and booked necessary rooms and facilities.
  • Produced training and supportive materials tailored to organisational needs.
  • Increased accessibility to training workshops and materials by catering to specific requests.

Junior Recruitment Consultant

Wispeco Aluminium
Alberton, Gauteng
05.2023 - 04.2025
  • Handled high-volume recruitments during peak seasons without compromising on quality of hire.
  • Liaised with third-party vendors for conducting background checks of shortlisted candidates.
  • Tailored CVs of registered candidates according to specific job requirements before sending them over to clients.
  • Attended regular meetings with team leads to discuss progress against targets and devise strategies for improvement if needed.
  • Conducted pre-interview screening calls to assess candidate suitability and interest.
  • Ensured timely closure of open positions by proactively coordinating between clients and candidates throughout the recruitment process.
  • Upheld strict confidentiality of all client and candidate information as per data protection guidelines.
  • Formulated effective job descriptions for various roles across industries.
  • Offered guidance around interview preparation techniques to registered candidates, enhancing their chances of success.
  • Assisted in negotiating employment terms between successful candidates and clients, ensuring a win-win situation.
  • Coordinated interview schedules between candidates and clients, ensuring seamless communication.
  • Identified potential candidates for client requirements through active sourcing methods.
  • Provided constructive feedback to unsuccessful candidates post interviews, aiding their future job search efforts.
  • Managed relationships with hiring managers to understand their recruitment needs and timelines.
  • Maintained regular follow-up with placed candidates to ensure their smooth transition into new roles.
  • Interviewed and hired staff fitting job and team requirements.
  • Coordinated reference and background checks for compliance with right-to-work guidelines.
  • Maintained up-to-date knowledge of HR legislation for continued regulatory compliance.
  • Collaborated closely with other consultants within the agency for meeting larger client demands.
  • Enhanced candidate database by actively reaching out to prospective talent on professional networking platforms.

Human Resources Intern

Wispeco Aluminum
Alrode, Gauteng, South Africa
05.2022 - 04.2023
  • Enhanced employee engagement with regular feedback and communication sessions.
  • Developed a new induction programme for better integration of new employees.
  • Handled confidential documents securely, maintained privacy of sensitive information.
  • Streamlined administrative processes for enhanced efficiency in HR department.
  • Liaised with payroll department for timely and correct salary disbursement.
  • Maintained statutory compliance, ensuring all HR documentation was up to date, accurate and met HR audit requirements.
  • Assisted HR team with general administration and paperwork to maintain optimal processing times.
  • Assisted in the recruitment process for successful candidate selection.
  • Facilitated employee wellness programmes, improved workplace health and wellbeing culture.
  • Resolved conflicts by employing effective negotiation skills.
  • Print CVs in positions folders when possible. Be proactive to ensure that CVs all printed before and on closing date.
  • Inform security about interview or testing candidates that needs access on site.
  • During tests, phone applicants that did not show, make notes on attendance register.
  • Mark test and compile score list and send to Recruitment Assistant.
  • Responsible for keeping CV cupboard updated and neat.
  • Create summary of applications for all positions and request current payslips where necessary.
  • Keep application tray filled with applications forms.
  • Remove Employment bulletins from notice boards when closed.
  • Closed position file by keeping necessary documents for audit purposes and discarding of unnecessary documentation. POPIA
  • Make sure all paperwork for onboarding printed and ready, and cupboard is neat.
  • Participated in candidate screening calls, gaining valuable insight into applicant suitability.
  • Handled communication with candidates via email, maintaining professionalism at all times.
  • Updated company policies, ensured compliance with employment legislation.

Telesales Consultant (Yes learner)

Clientele Life
Morningside, South Africa
05.2021 - 03.2022
  • Demonstrated ability to consistently meet and exceed sales targets through cold calling, networking, and lead generation.
  • Proficient in using CRM software to track and manage leads, opportunities, and customer interactions.
  • Excellent verbal communication skills, with a strong ability to build rapport and establish relationships over the phone.
  • Skilled in active listening and identifying customer needs, providing effective product or service recommendations, and closing sales deals.
  • Effective time management and organizational skills, consistently meeting deadlines and maintaining accurate sales records.
  • Adaptability to work in a fast-paced and dynamic sales environment, quickly learning and adapting to new products or services.
  • Adhered to company script guidelines, ensuring consistency across all calls.
  • Used persuasive selling techniques for increased conversions.
  • Displayed excellent communication skills whilst interacting with a diverse clientele.
  • Applied active listening skills for better understanding of client needs.

Education

Honors degree - Human Resource Management

University of Johannesburg
Johannesburg, Gauteng
02.2023 -

Bachelor's degree - Human Resource Management

University of Johannesburg
Johannesburg, Gauteng
02.2020 - 11.2023

Skills

  • Organizing and Time management
  • Task prioritisation techniques
  • Participant coordination
  • Attendance reporting
  • Proofing and editing
  • Booking management
  • Financial budgeting
  • Good communication skills
  • Critical thinking
  • Research and Planning
  • Recruitment

Certification

  • African Insights - A quarterly, peer-reviewed journal of the Africa Institute of South Africa.
  • Artificial Intelligence - Intelligence - perceiving, synthesizing and inferring information.
  • Cyber Security - Application of technologies, processes, and controls to protect systems, networks, programs, devices and data from cyber attacks.

Languages

English
Fluent
Zulu
Native

References

References available upon request.

Timeline

Training Coordinator

Wispeco Aluminium
04.2025 - Current

Junior Recruitment Consultant

Wispeco Aluminium
05.2023 - 04.2025

Honors degree - Human Resource Management

University of Johannesburg
02.2023 -

Human Resources Intern

Wispeco Aluminum
05.2022 - 04.2023

Telesales Consultant (Yes learner)

Clientele Life
05.2021 - 03.2022

Bachelor's degree - Human Resource Management

University of Johannesburg
02.2020 - 11.2023

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Thembisile Ndlovu