Thembisile Masombuka
Dispatch Supervisor / Distribution Planner
Kempton Park
Summary
With over 10 years of experience in the logistics industry, I am a highly skilled Dispatch Supervisor with a strong background in Transport planning and fleet operations. Throughout my career, I have successfully managed logistics teams, optimized fleet operations, and ensured seamless transportation processes. My ability to coordinate and plan effective linehaul strategies has been recognized with accolades such as Best Linehaul Planner in August 2023 and Employee of the Month in December 2022. Currently, I am pursuing an Office Management Diploma,further enhancing my leadership and organizational skills. Additionally, I hold a Certificate in Road Transport Supervision, which complements my expertise in ensuring compliance and operational efficiency in transport operations.
Overview
11
11
years of professional experience
4
4
Certifications
Work History
Dispatch Supervisor
DHL Supply Chain
07.2024 - Current
- Company Overview: DHL Supply Chain - Metso Outotec DC (Mining)
- Ensure on-time and full deliveries in line with company standards
- Achieve key performance indicators for productivity, accuracy, and housekeeping, in line with company standards and do monthly reports
- Ensure compliance with legislative and site policies, including health and safety requirements
- Extract reports from The View including stock on hand, open order summary, and consolidate information
- Check inventory status on WMOS and ship out loaded items
- Generate Age analysis reports on orders that have been in the warehouse for longer than 6 months
- Report any missing loads or documents to management
- Handle equipment properly and report any defects to the Operations Manager
- Work within designated operating areas as per management and business needs
- Attend weekly meetings and share updates on departmental progress, changes and any projects
- DHL Supply Chain - Metso Outotec DC (Mining)
Transport Planner
DHL Supply Chain
08.2021 - 06.2024
- Analyze orders for origin and destination to optimize delivery routes
- Plan and consolidate orders for automotive and consumer goods, ensuring efficient logistics
- Lower transport and routing costs to reduce overall delivery expenses
- Manage customer database and create optimal routes for dedicated and subcontractor fleets
- Monitor transportation routes, optimize delivery schedules, and evaluate third-party logistics partners to improve delivery lead times and reduce transportation costs
- Collect, analyse, and report on key supply chain performance metrics, such as order fulfilment rates, lead times, inventory levels, and supplier performance
- Be responsible to handle requests from order handling and be accountable for actions
- Check for reconfirmed orders and plan
- Maximize asset utilization and improve customer service levels
- Re-arrange route sequences to optimize delivery efficiency
- Assign orders and customers to routes, pooling equipment and driver resources as needed
- Experience with supply chain software (ERP, TMS, PLATO, WEBem, Fleet Vision, Blujay Solutions, DVT) and data analysis tools
- Identify delayed purchase, planned, and production orders and move to new and realistic delivery dates to have an accurate plan
- Daily engagement with on-site Expeditors on execution of load plan and customer service on any delays
- Distribute load plans to multiple depots within prescribed time frame and ensure they are updated with the latest information when the load plan changes
- Plan orders to ensure stock accuracy and realistic planned dates
- Reporting on planned vs
- Actual execution and update finance on revenue and loss
- Coordinate with suppliers, stakeholders, and logistics providers to ensure timely deliveries and resolve issues
Subcontractor Supervisor
DHL Automotive and Supply Chain
12.2020 - 07.2021
- Ensure all allocated loads to vehicles as per daily plan are executed
- Complete and ensure DVT is up to date
- Reporting Planned vs
- Actual execution
- Ensure daily targets are met for DHL and Subcontractors - KPI`s
- Ensure all Claims are completed and actioned where necessary
- Ensure all POD`s and Waybills are handed in at the nearest allocated depot and completed where needed
- Ensure all discrepancies on POD`s are completed and submitted as per company policy
- Stand in for Transport planner when needed
Linehaul Expeditor
DHL Supply Chain
11.2018 - 11.2020
- Coordinate with suppliers to ensure timely delivery of raw materials and components required
- Monitor the progress of orders and shipments, from placement to delivery, to ensure they adhere to schedules
- Facilitate communication between various stakeholders in the supply chain, such as suppliers, manufacturers, and logistics providers
- Resolve issues related to delays, quality concerns, or other disruptions that may affect the supply chain
- Expediting using tracking applications: Mixtelematics
- WEBem
- Fleet Vision
- Escalate any late arrivals and loading/off-loading delays on time
Fleet Operations Controller
CF Transport and CTD Logistics
02.2016 - 11.2018
- Planning and coordinating of loads to ensure excellent level of service
- Monitoring of vehicles and record futile trips and driver deviations
- Maintain accurate records of all company vehicles, including registration, insurance, and maintenance history
- Provide drivers with support and clear tasks (Issue loading and offloading instruction)
- Order Tollgate cards for vehicles and fuel for depot diesel tank
- Communicate with internal or external sources regarding deliveries, vehicle availability and ETA, delays, pricing, invoices and ensure day-to-day office activities run smoothly
- Ensure vehicle license renewal and change of ownership is done on time
- Collect and capture loading and offloading trip information in accordance with company policies
- Manage PODs (Filing and scan to efiling) - Rating- Invoicing
- Process invoices to accounts payable for payment
- Provide tracking information to the manager (Track and monitor vehicle routes)
- Conduct briefing and de-briefing sessions with drivers to ensure all documentation is verified
- Attend to customer queries on PODs and trip kilometers
- Coordinate vehicle replacements and disposals as needed
- Schedule and coordinate regular maintenance and repairs for all fleet vehicles
Logistics administrator/Invoicing Clerk/She Rep
CF transport and CTD logistics
11.2013 - 11.2018
- Day to day depot inspection and report any risk issues
- Ensure there are no spillages in the diesel tank area and Workshop
- Compliance with the Eskom legal requirements
- Annual safety training on drivers and workshop staff (Induction/Medicals/First Aider/Fire Fighting/Dangerous Goods)
- Report and investigate Incidents and Accidents to Eskom
- Ensure monthly KPIʼs are met
- Liaison with service Providers, SAPS and Emergency Services
- Issue PPE to drivers and diesel mechanics and monitor their use
- Implementation and Continuous improvement on Health and Safety
- Prepare for and attend safety Audits
- Ensure all safety signs are visible in the depot and offices
- Renewal of vehicle licenses and CRANE certificates
- Invoicing of PODs
- Follow up with clients on unpaid invoices
- Record transactions in a journal
- Identify Transactions
Skills
Positive communication skills
Certification
Office Administration Diploma, Ongoing
Awards
- Best Linehaul Planner, 08/2023
- Employee of The Month, 12/2022
Timeline
Dispatch Supervisor
DHL Supply Chain
07.2024 - Current
Transport Planner
DHL Supply Chain
08.2021 - 06.2024
Subcontractor Supervisor
DHL Automotive and Supply Chain
12.2020 - 07.2021
Linehaul Expeditor
DHL Supply Chain
11.2018 - 11.2020
Fleet Operations Controller
CF Transport and CTD Logistics
02.2016 - 11.2018
Logistics administrator/Invoicing Clerk/She Rep
CF transport and CTD logistics
11.2013 - 11.2018
Similar Profiles
AARTHI KRISHNAMOORTHYAARTHI KRISHNAMOORTHY
Perpetual Inventory at DHL Supply ChainPerpetual Inventory at DHL Supply Chain
Jorge ReyesJorge Reyes
Administrative Tasker at DHL Supply Chain - ExelAdministrative Tasker at DHL Supply Chain - Exel
MAKENZIE MCINTIREMAKENZIE MCINTIRE
Warehouse Associate at DHL Supply ChainWarehouse Associate at DHL Supply Chain
La Crystal JonesLa Crystal Jones
Operations Shipping Clerk at DHL Supply ChainOperations Shipping Clerk at DHL Supply Chain
Lethabo MatlouLethabo Matlou
Volunteer at Night of Peace Student AccomedationVolunteer at Night of Peace Student Accomedation