Thembinkosi Mkhize

• Communicated effectively with customers over the telephone
• Was able to pitch product that customers chose to receive.
• Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
• Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
• Improved colleagues through providing an effective social and communicative atmosphere.

Worked with stock numbering system

• Offered exceptional customer service to all customers
• Loaded, unloaded and moved material to and from storage and production areas.
• Restocked items on shelves and bins to keep inventory available.
• Participated in stock counting and reconciling stock.

• Maintained adequate levels of condiments and well-stocked drink stations to keep service flowing smoothly.
• Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
• Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
• Assisted with moving tables, chairs, and other restaurant service equipment within dining rooms.
• Provided respectful and courteous bussing services while operating within active dining rooms.
• Improved customer satisfaction rates by answering customers' questions and resolving issues.

• Upheld high standards of customer service by promoting and upselling new products and services.
• Prospected continuously for new potential customers and maintained robust conversion rate.
• Answered questions about store policies and addressed customer concerns.
• Organized store merchandise racks and displays to promote and maintain visually appealing environments.
• Stocked merchandise, clearly labeling items, and arranging according to size or color.
• Maintained clean sales floor and straightened and faced merchandise.
• Spoke to customers in native language to increase loyalty and establish relationships.
• Folded and arranged merchandise in attractive displays to drive sales.

Assisted with organizing and cleaning the store.

Assisted with selling products by providing assistance to customers in terms of pricing.

Maintained clean, neat and operational facilities to serve store needs.

Contributed to the pleasant atmosphere in the store.

• Maintained clean, neat and operational facilities to serve program needs.
• Assisted in profit-raising initiatives by assisting in packaging the company products
• Greeted visitors and answered questions about program, requirements and opportunities.
• Coordinated food orders for employees.
• Used strong interpersonal communication skills to convey information to others.