Writing
Thembinkosi Memela
Branch Manager
Durban
Summary
Results-driven branch manager experienced in financial statement review, auditing and reporting. Well-versed in producing reports, evaluating department operations and handling month- and year-end closings. Meticulous, conscientious and methodical in approach. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Skilled Branch Manager with demonstrated success in coordinating team and financial activities. Friendly and adaptable professional with remarkable leadership and program management skills.
Overview
10
10
years of professional experience
1
1
year of post-secondary education
2
2
Languages
Work History
Branch Manager
ShopRite Checker's
Jozini Zululand
01.2023 - Current
- Created strategies to develop and expand existing customer sales, resulting in increase in annual sales.
- Enhanced branch production rates by handling staff conflicts, evaluations, hiring, and termination processes and coaching employees on company protocol and payroll operations.
- Assessed employee performance and developed improvement plans.
- Met deadlines by proactively managing individual and team tasks and streamlining processes.
- Interviewed and hired talented individuals with top-level strengths, improving organizational talent, and skill set.
- Engaged employees in business processes with positive motivational techniques.
- Maintained friendly and professional customer interactions.
- Generated financial and operational reports to assist management with business strategy.
Store Manager
Cambridgefood
Jozini Zululand
06.2019 - 12.2021
- Worked well in a team setting, providing support and guidance.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Cultivated interpersonal skills by building positive relationships with others.
- Demonstrated a high level of initiative and creativity while tackling difficult tasks.
- Proved successful working within tight deadlines and a fast-paced environment.
- Exercised leadership capabilities by successfully motivating and inspiring others.
- Strengthened communication skills through regular interactions with others.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Developed strong organizational and communication skills through coursework and volunteer activities.
- Proven ability to learn quickly and adapt to new situations.
- Proven ability to develop and implement creative solutions to complex problems.
- Managed time efficiently in order to complete all tasks within deadlines.
Supermarkets Manager
Cambridgefood
Nongoma Zululand
04.2018 - 06.2019
- Demonstrated a high level of initiative and creativity while tackling difficult tasks.
- Resolved problems, improved operations and provided exceptional service.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Strengthened communication skills through regular interactions with others.
- Identified issues, analyzed information and provided solutions to problems.
Supermarket Manager
Cambridgefood
Empangeni Zululand
05.2016 - 03.2018
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
- Identified and communicated customer needs to supply chain capacity and quality teams.
Store Buyer
Cambridgefood
Durban
06.2014 - 02.2016
- Computed and created purchase orders to monitor stock levels, verify purchase requisitions and expedite customer orders.
- Developed new strategies to reduce purchasing costs and maintain quality standards.
- Built long-term supplier relationships with vendors to establish quality and competitive pricing.
- Evaluated product quality and vendor performance to maintain quality standards.
- Placed orders for merchandise consistent with quality, quantity and other specification requirements.
Sales Floor Supervisor
Cambridgefood
Durban
12.2013 - 06.2014
- Acted as a team leader in group projects, delegating tasks and providing feedback.
- Paid attention to detail while completing assignments.
- Exercised leadership capabilities by successfully motivating and inspiring others.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
Pricing Clerk
Cambridgefood
Durban
05.2013 - 11.2013
- Executed comprehensive marketing plans that consistently achieved targets for increased revenue.
- Analyzed and reported on KPIs to validate and demonstrate success of marketing campaigns.
Education
Higher Certificate In Business Management -
IQ Academy
Durban 02.2016 - 07.2016
Higher Certificate Of Operational Risk Management -
IQ Academy
Durban 02.2022 - 07.2022
Skills
Cash handling expertise
Accomplishments
- Received the “Best store Performing Award” for exemplary performance and recognition for handling the largest account in the company.
Affiliations
- Project Management Institute
- Society of Human Resource Management
Interests
Learning new languages
Travel
Sports
Reading
Timeline
Branch Manager
ShopRite Checker's
01.2023 - Current
Higher Certificate Of Operational Risk Management -
IQ Academy
02.2022 - 07.2022
Store Manager
Cambridgefood
06.2019 - 12.2021
Supermarkets Manager
Cambridgefood
04.2018 - 06.2019
Supermarket Manager
Cambridgefood
05.2016 - 03.2018
Higher Certificate In Business Management -
IQ Academy
02.2016 - 07.2016
Store Buyer
Cambridgefood
06.2014 - 02.2016
Sales Floor Supervisor
Cambridgefood
12.2013 - 06.2014
Pricing Clerk
Cambridgefood
05.2013 - 11.2013
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