Open To Work
THEMBI MAKAMBA
ACDC Express
Polokwane
Work Preference
Job Search Status:
Open to work
Desired Job Title
Regional Operations ManagerRegional Operations CoordinatorStore Manager
Work Type
Full TimeContract WorkPart Time
Location Preference
HybridRemoteOn-Site
Location:
Polokwane, LPJohannesburg, GPPretoria, GPCape Town, WC
Open to relocation:
Yes
Minimum Desired Compensation
R35000/yr
Important To Me
Work-life balanceCompany CultureHealthcare benefitsWork from home optionCareer advancementPaid sick leave
3
Languages
1
Certification
11
years of professional experience
Professional with expertise in multi-branch operations and inventory management. Demonstrates proficiency in KPI and SOP development, utilizing systems such as Xero, Cin7 Omni, ACCPAC, and Microsoft 365 to drive operational efficiency. Achieved notable growth in branch performance through strategic planning and staff development.
Work History
STORE MANAGER
1 Year 7 Months- Lead full branch operations, including team management (12 employees), Oversee daily branch operations, including sales performance, financial controls, inventory management, customer service, and staff supervision.
- Drive revenue growth and monitor performance against monthly sales targets, KPIs, and business objectives.
- Lead and manage branch personnel, ensuring accountability, productivity, and adherence to company policies and operational standards.
- Implement stock control procedures to improve inventory accuracy, minimize shrinkage, and strengthen internal controls.
- Develop and enforce standard operating procedures (SOPs) to improve operational efficiency, consistency, and compliance.
- Coordinate purchasing, supplier collections, deliveries, and stock replenishment to maintain product availability and customer satisfaction.
- Monitor branch performance, identify operational gaps, and implement corrective actions to improve efficiency and profitability.
- Manage customer and supplier relationships, resolving operational challenges while maintaining professional service standards.
OPERATIONS MANAGER
1 Year- Supervised 4 branches and directly managed 4 Branch Managers (43 employees collectively across all four branches).
- Monitored operational and financial performance across branches, ensuring compliance and efficiency.
- Drive operational efficiency through SOP implementation, KPI tracking, and structured performance management.
- Ensured operational consistency, compliance, and performance monitoring across all locations
- Liaised with stakeholders for transparent communication and better decision-making.
- Managed vendor relationships to ensure timely adequate stock levels.
GROUP ACCOUNTS MANAGER
6 Years 3 Months- Managed 5 bookkeepers across four branches
- Released payment for all creditors.
- Led migration to Xero and Cin7 Omni systems improving reporting efficiency.
- Resolved client account related queries promptly, ensuring high levels of satisfaction.
- Managed accounts payable and accounts receivable, resulting in a 95% on-time payment rate and a 20% reduction in outstanding balances.
- Assisted in reconciling bank statements to ensure accuracy of financial records.
- Managed accounts payable and managed debt collection procedures.
- Supported weekly AP management.
- Created an effective debt collection procedure, used for over 4 years in the same organization
OPERATIONS ASSISTANT
1 Year 5 Months- Supported the setup and launch of new retail stores, ensuring operational readiness prior to opening.
- Coordinated store setup activities including planograms, merchandising, and stock allocation.
- Supported procurement, supplier coordination, and logistics during store setup phases.
- Ensured compliance with brand standards, operational procedures, and opening timelines.
Education
BSc - Biological & Environmental Science
BSc Honours - Environmental Science
Bookkeeping Short Course
Skills
Multi-branch operations
Inventory management
KPI development
SOP development
Systems: Xero
Cin7 Omni
ACCPAC
Microsoft 365
ClickUp & Google Workspace
Customer service
Accomplishments
- Reduced shrinkage by over 45%
- Developed KPI tracking system
KEY ACHIEVEMENTS
Manager of the Year issued by ACDC Express – 2023, Departmental Team of the Year issued by ACDC Express – 2022, Top Bookkeeper issued by Infinity Brands – 2020/2021
Certification
- Drivers License: Code 10
Languages
Afrikaans
C2
Bilingual or Proficient
English
C2
Bilingual or Proficient
Setswana
C2
Bilingual or Proficient
Timeline
STORE MANAGER
ACDC Express
03.2025 - CurrentRead More
OPERATIONS MANAGER
ACDC Express
02.2024 - 02.2025Read More
GROUP ACCOUNTS MANAGER
ACDC Express
10.2017 - 01.2024Read More
OPERATIONS ASSISTANT
Infinity Brands
04.2016 - 09.2017Read More
University of Cape Town
Read More
North-West University
BSc Honours from Environmental Science
Read More
North-West University
BSc from Biological & Environmental Science
Read More