THEMBI JULIET RATYA
Administrative Clerk
Germiston
Summary
Organized and reliable administrative professional with strong focus on efficiency and precision. Skilled in managing office tasks, coordinating schedules, and maintaining records with accuracy. Known for strong teamwork and adaptability, ensuring seamless operations and achieving desired outcomes. Proficient in using office software and communication tools, always ready to support team goals and respond to changing needs.
Overview
16
16
years of professional experience
2017
2017
years of post-secondary education
Work History
Workshop Administration Clerk
SMITH POWER EQUIPMENT
05.2022 - 08.2022
- Administration of warranty Jobs for (Club car, Linhai, POLARIS, and TORO units)
- Checking units to see if the equipment is registered on the warranty online system.
- Liaising with customers by answering all incoming calls and redirecting such calls to the appropriate person.
- Opening the Workshop job cards, calculating the cost of jobs (including parts, labor & traveling), monitoring Warranty Jobs, and reconciling all the paperwork upon completion.
- Processing of Warranty Jobs Request, Booking Time to Warranty Jobs, Opening and Closing Warranty Jobs, and Invoicing of Warranty Jobs
- Calculating the cost of jobs (including parts & labor) to compile accurate quotations on work to be done.
- Invoicing all completed Customer jobs regularly, interacting with customers, gathering support data, and ensuring invoice accuracy. Following up on back-ordered parts, ensuring all ordered parts are allocated to the correct jobs.
- Arrange to pick slips (IBTs) for parts and assist with the dispatch and delivery of parts. Processed picking slips for all Smith Power branches.
- Assisting with imports of parts.
- Responsible for handling quotes, purchase orders, GRV of purchase orders with invoices, authorization for PO and supplier invoices, and sending processed invoices to the accounts department for payment.
- Filling of job cards and backing documents.
- REFERENCE: Shannyn Karshagen, HR Manager: 011-284 2021/083 646 9547
ACCOUNTS CLERK (WARRANTIES)
BARLOWORLD POWER, A DIVISION OF BARLOWORLD SOUTH AFRICA
01.2010 - 02.2014
- Processing Warranty Payments on the system and following up on unpaid Claims with Warranty admin (USD & GBP payments)
- Processing payments for extended Service Warranties and following up on queries.
- Ensuring that warranty procedures and policies are followed.
- Processing of all warranty claims, Provision as well as WIP provision on the General Ledger.
- Perform monthly warranty and Fixed Assets Reconciliation.
- Liaise with BU managers regularly on the status of Warranty provisions and warranty write-offs.
- Assisted the financial accountant and CA with accounting queries and other business-related queries.
- Assisted Auditors with Financial Year-end queries.
- Involvement in warranty provisions and WIP provisions.
- Amortize Fixed Price Warranty Provision monthly and balance to the ledger.
- Liaison with Managers for authorizations of CAPEX.
- General Ledger Postings, Trial Balance, and G/L control.
- Maintained and updated Fixed Asset Register, processed fixed asset journals, created Fixed Asset Orders, and processed all related Fixed Asset invoices.
- Processing of Depreciations, additions, and disposal of entries passed.
- Prepared and cleared both debtors' warranty accounts and the Fixed Asset General Ledger (G/L) accounts, ensuring accurate financial records by reconciling and adjusting balances.
- Created purchase orders on the system, COD orders & processed and posted supplier invoices & assisted the debtor's department in clearing unclaimed deposits.
- Filing of Accounts, Reconciliation, and Management packs.
- REFERENCE: Buhle Mzalizi, Business Intelligence Specialist) Cell: 078 615 6318 and Florence Mashigoane, Junior Accountant, Cell: 081 266 6387, Thobashnee Naidoo (Senior Accounts Payable Clerk Cell: 063 544 4902
Warranty Administrator (Technical Department)
Barloworld Power
07.2007 - 12.2009
- Processed orders for warranty parts and arranged dispatch for parts.
- Created purchasing orders for Transport, Stationery, and Commissioning of power generators.
- Processing and submitting Warranty claims for Parts and Perkins engines in the United Kingdom.
- Following up on outstanding claims and resubmitting all rejected claims promptly.
- Balancing of the Reconciliation sheet for all warranty receivables and write-offs.
- Assisting the Finance department in obtaining payments.
- Invoice Authorization & Payment of Invoices to Suppliers.
- Processed job requests, booked time & labor, and opened and closed warranty jobs.
- Updated any material changes on all jobs.
- Created and loaded stock codes as per Engineering requests routing.
- Bookings for calibration of all instrumentation associated with the Engineering department, administration, and compliance for all associated calibration documentation.
- Schedule meetings for the department, and write minutes of the meeting.
- Updating the Bill of Materials and the Filing of the Department documents.
- REFERENCE: Ian-Mclaren Engineering Manager: Tel: 011 972 5087 Cell: 083 627 3474
Admin Clerk
Barloworld Power
10.2006 - 06.2007
- Opened purchasing orders for transportation, commissioning, stationery, and furniture.
- Processed warranty claims and orders for Perkins machines and Volvo Trucks engines.
- Opening Jobs for Caterpillar/CAT and Perkins Generator sets.
- Booking time on jobs for the Technicians.
- Filing, answering all incoming calls, and redirecting such calls to the appropriate person.
- Processed invoices for travel expenses on Jobs.
- Opened Jobs.
- Assisted the buying department in updating the bill of materials.
- Preparing the purchase requisitions.
- REFERENCE: Ian-Mclaren Engineering Manager Tel: 011 972 5087 Cell: 083 627 3474
Education
Diploma - Certified Technical Financial Accounting
INSTITUTE OF CERTIFIED BOOKKEEPERS - ICB
01.2012 - 01.2016
Certificate - Bookkeeping - Intermediate Level 1 & 2, Advanced certificate in Project Management
BOSTON CITY CAMPUS & BUSINESS COLLEGE
Diploma - Project Management
BOSTON CITY CAMPUS & BUSINESS COLLEGE
01.2006 - 01.2007
Certificate - QuickBooks Online Bookkeeping & Accounting
UDEMY
Certificate - Xero Accounting & Bookkeeping
UDEMY
Certificate - SAGE 1 Accounting & Bookkeeping
UDEMY
Business Excellence Training - Finance for Non-Financial Managers
Business Institute
Skills
Analytical and problem-solving
Attention to detail
Oral and Written communication
Fast learner
Planning & Organizing
Ability to work independently & without supervision
Self-Motivated
Team Player
Deadline driven
good work ethic
Time Management
Adaptability
Data entry proficiency
Appointment scheduling
Document control
Information processing
Interpersonal and written communication
Proficient in MS Dynamics,MS Excel and Sage 200
Customer communication
Document scanning
Ordering of supplies
Report preparation
Shipping and receiving tasks
Record keeping
Basic accounting
Operations support
Bookkeeping
Training
Business Excellence Training, Finance for Non-Financial Managers, 2012
Timeline
Workshop Administration Clerk
SMITH POWER EQUIPMENT
05.2022 - 08.2022
Diploma - Certified Technical Financial Accounting
INSTITUTE OF CERTIFIED BOOKKEEPERS - ICB
01.2012 - 01.2016
ACCOUNTS CLERK (WARRANTIES)
BARLOWORLD POWER, A DIVISION OF BARLOWORLD SOUTH AFRICA
01.2010 - 02.2014
Warranty Administrator (Technical Department)
Barloworld Power
07.2007 - 12.2009
Admin Clerk
Barloworld Power
10.2006 - 06.2007
Diploma - Project Management
BOSTON CITY CAMPUS & BUSINESS COLLEGE
01.2006 - 01.2007
Certificate - Bookkeeping - Intermediate Level 1 & 2, Advanced certificate in Project Management
BOSTON CITY CAMPUS & BUSINESS COLLEGE
Certificate - QuickBooks Online Bookkeeping & Accounting
UDEMY
Certificate - Xero Accounting & Bookkeeping
UDEMY
Certificate - SAGE 1 Accounting & Bookkeeping
UDEMY
Business Excellence Training - Finance for Non-Financial Managers
Business Institute