Summary
Overview
Work History
Education
Skills
Certification
LANGUAGES
References
Timeline
Generic
Thembeni Nkosi

Thembeni Nkosi

Edenvale

Summary

Motivated and adaptable professional with a strong foundation in administration and a growing passion for project management. Articulate, sociable, and a quick learner, thriving in dynamic environments where communication and collaboration are key. Academic and professional experiences reflect a commitment to diligence, resilience, and continuous growth. Possessing excellent people skills and a proactive mindset, ready to contribute to teams and projects while advancing toward the goal of becoming a skilled Project Manager.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Claim Administrator & Indexer

ALEXANDER FORBES
09.2024 - 05.2025
  • Entered data into computer systems with precision and speed.
  • Streamlined processes across several data management platforms.
  • Verifying the accuracy of data before entry and making necessary corrections on Khanya.
  • Checking and processing of specific steps in the claims process as identified.
  • Reviewing and validating data to identify errors or inconsistencies.
  • Indexed every email received into Horizon system.
  • Tagging emails from Horizon to specific departments or person.
  • Organizing and categorizing data for easy retrieval and analysis.
  • Coordinating with supervisors to address data-related issues and provide updates on data entry progress.
  • Update internal records and maintain an organized file system.
  • Ensuring compliance with data protection regulations and company policies.
  • Uphold the highest standards of compliance and confidentiality.
  • Informing relevant parties regarding errors encountered.
  • Participate in training and developmental activities initiated by the organization.
  • Ensuring targets per day whereby quality and quantity among others are measured.
  • General administration of documents and information.
  • Written and telephonic correspondence to members, bills administrators and broker.
  • Coordinated delivery of payment letters to members
  • Managed the organization and indexing of a high volume of claims documentation to ensure quick retrieval and processing.
  • Developed and maintained standardized procedures for data entry and claims management to enhance team productivity.
  • Facilitated the accurate entry and indexing or claims data into financial systems, ensuring data integrity and compliance with standards.
  • Supported audit processes through meticulous organization and filing of documents.
  • Provided administrative support in the preparation of claims documents, ensuring timely processing and adherence to regulatory requirements.

Au pair (Europe based in The Netherlands)

OVC
04.2023 - 04.2024
  • Always ensured the safety and well-being of 3 children.
  • Provided attentive care, including feeding, bathing, and dressing.
  • Supervised and engaged children in age-appropriate activities to support their development.
  • Assisted children with homework assignments and educational activities.
  • Fostered a love for learning through interactive and creative teaching methods.
  • Safely transported children to and from school, activities, and appointments.
  • Ensured adherence to traffic laws and safety regulations during transportation.
  • Planned and prepared nutritious meals and snacks for children.
  • Organized and participated in recreational activities, such as arts and crafts, outdoor play, and educational outings.
  • Social interaction and communication skills through playtime and group activities.
  • Introduced children to cultural traditions, language, and cuisine through enriching experiences.
  • Facilitated cross-cultural understanding and appreciation.
  • Maintained open and effective communication with parents regarding children's activities, progress, and any concerns.
  • Provided regular updates and feedback to ensure alignment with family expectations.
  • Established and maintained professional boundaries while building nurturing relationships with children.
  • Respected the privacy and individuality of each child in accordance with family guidelines.

Recruitment Administrator and Receptionist

SIRI TECHNOLOGIES PTY LTD
01.2021 - 01.2023
  • Greeted candidates and visitors with professionalism and warmth.
  • Directed guests to the relevant individual.
  • Handle incoming phone calls, answer inquiries, and direct calls to the appropriate staff members.
  • Accurately convey messages to intended recipients.
  • Schedule and confirm interviews and meetings for recruiters and candidates.
  • Maintain and update appointment calendars.
  • Manage incoming and outgoing mail, including email and courier deliveries.
  • Prepare and send out emails, letters, and other correspondence.
  • Monitor and replenish office stationery as needed.
  • Input and update candidate information in the recruitment database.
  • Maintain accurate and organized records of candidates, clients, and job postings.
  • Support recruiters with administrative tasks, such as formatting resumes and preparing candidate profiles.
  • Perform general clerical duties, including photocopying, faxing, filing, and scanning documents.
  • Ensure reception area remains tidy and presentable continuously.
  • Display company materials and brochures for visitors.
  • Respond to general inquiries about the company's services and job openings.
  • Assist in creating and maintaining process documentation for recruitment and administrative tasks.
  • Conduct preliminary screening of candidate applications and resumes to shortlist suitable candidates.
  • Coordinate and confirm candidate interviews and meetings with relevant stakeholders to ensure smooth recruitment processes.
  • Facilitate communication between candidates and hiring managers throughout the recruitment process.

Education

Certificate - Fundamentals Of Project Management

IQ Academy
East London
06.2025

Grade 12/National Senior Certificate -

Edenvale High School
Edenvale
12.2018

Skills

  • Project Coordination Support
  • Scheduling & Calendar Management
  • Task Prioritization & Time Management
  • Document Control & Filing Systems
  • Recruitment & Interview Scheduling
  • Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)
  • Google Workspace (Docs, Sheets, Drive, Calendar)
  • SharePoint, IWS, Horizon, Khanya & Khulisa Systems
  • Data Entry & Database Management
  • Email & Digital Communication Tools (eg, Outlook, Gmail)
  • Excellent Oral & Written Communication
  • Interpersonal & People Skills
  • Conflict Resolution & Problem Solving
  • Strong Attention to Detail
  • Adaptability in Multicultural Environments
  • Confidentiality & Professionalism
  • Information Verification & Accuracy
  • Critical Thinking & Initiative
  • Organizing Data for Analysis & Reporting
  • Quality Control in Administrative Processes
  • Meeting Daily Performance Targets
  • Ability to Work Under Pressure
  • Team Collaboration & Support
  • Fast Learner & Self-Motivated
  • Reliable & Focused
  • Customer Service Orientation

Certification

Driving license category Code 10/C1

LANGUAGES

English
Zulu
Afrikaans
Sepedi
Setswana
Sotho

References

References are available on request

Timeline

Claim Administrator & Indexer

ALEXANDER FORBES
09.2024 - 05.2025

Au pair (Europe based in The Netherlands)

OVC
04.2023 - 04.2024

Recruitment Administrator and Receptionist

SIRI TECHNOLOGIES PTY LTD
01.2021 - 01.2023

Certificate - Fundamentals Of Project Management

IQ Academy

Grade 12/National Senior Certificate -

Edenvale High School

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Thembeni Nkosi