Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Thembelihle Promise Mahlangu

Johannesburg

Summary

Dedicated, self disciplined and productive employee with experience in administration, i am a strong communicator and i am very much willing to learn and and grow..

Overview

5
years of professional experience

Work History

Esithebeni Primary School
Johannesburg

Educational Assistant
03.2021 - 09.2023

Job overview

  • Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
  • Maintained safety and security by overseeing students in recess environments.
  • Collated classroom materials to help teachers prepare for daily instruction and activities.
  • Participated in professional development opportunities and incorporating new strategies into teaching practices.
  • Supported by monitoring behavior, taking attendance, and completing other administrative tasks as needed.
  • Oversaw students in classroom and common areas to monitor.

Willow Crescent Secondary School
Johannesburg

Office Administration Assistant
09.2019 - 03.2020

Job overview

  • Enhanced office efficiency by streamlining administrative processes and implementing new organizational systems.
  • Safeguarded sensitive information with strict adherence to confidentiality policies when handling personnel records and confidential documents.
  • Supported successful project completion by coordinating resources, tracking progress, and ensuring deadlines were met.
  • Upheld office standards in cleanliness by coordinating with maintenance staff to address any issues promptly.
  • Reduced errors in documentation by thoroughly proofreading and editing all correspondence and reports before distribution.
  • Facilitated smooth office operations by managing inventory of supplies, placing orders as needed, and maintaining organized storage areas.
  • Contributed to a positive work environment by providing attentive reception services, greeting visitors warmly, and directing them appropriately.

Vuwani Secondary School
Johannesburg

It System Support Intern
08.2018 - 09.2019

Job overview

  • Supported staff training initiatives by creating informative materials and conducting workshops on effective support techniques.
  • Created detailed documentation for common support requests, reducing response time for future inquiries.
  • Prevented potential escalations by proactively identifying recurring issues and suggesting improvements within the organization''s processes or products that could address them.
  • Contributed to regular team meetings with constructive input on ways to enhance support services offered to clients.

Education

Revolution Media Academy
Johannesburg

Higher Certificate from IT System Support
06.2017

Skills

Progress reporting

Timeline

Educational Assistant

Esithebeni Primary School
03.2021 - 09.2023

Office Administration Assistant

Willow Crescent Secondary School
09.2019 - 03.2020

It System Support Intern

Vuwani Secondary School
08.2018 - 09.2019

Revolution Media Academy

Higher Certificate from IT System Support
Thembelihle Promise Mahlangu