Hi, I’m
Thembelihle Promise Mahlangu
Johannesburg
Summary
Dedicated, self disciplined and productive employee with experience in administration, i am a strong communicator and i am very much willing to learn and and grow..
Overview
5
years of professional experience
Work History
Esithebeni Primary School Johannesburg
Educational Assistant
03.2021 - 09.2023
Job overview
- Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
- Maintained safety and security by overseeing students in recess environments.
- Collated classroom materials to help teachers prepare for daily instruction and activities.
- Participated in professional development opportunities and incorporating new strategies into teaching practices.
- Supported by monitoring behavior, taking attendance, and completing other administrative tasks as needed.
- Oversaw students in classroom and common areas to monitor.
Willow Crescent Secondary School Johannesburg
Office Administration Assistant
09.2019 - 03.2020
Job overview
- Enhanced office efficiency by streamlining administrative processes and implementing new organizational systems.
- Safeguarded sensitive information with strict adherence to confidentiality policies when handling personnel records and confidential documents.
- Supported successful project completion by coordinating resources, tracking progress, and ensuring deadlines were met.
- Upheld office standards in cleanliness by coordinating with maintenance staff to address any issues promptly.
- Reduced errors in documentation by thoroughly proofreading and editing all correspondence and reports before distribution.
- Facilitated smooth office operations by managing inventory of supplies, placing orders as needed, and maintaining organized storage areas.
- Contributed to a positive work environment by providing attentive reception services, greeting visitors warmly, and directing them appropriately.
Vuwani Secondary School Johannesburg
It System Support Intern
08.2018 - 09.2019
Job overview
- Supported staff training initiatives by creating informative materials and conducting workshops on effective support techniques.
- Created detailed documentation for common support requests, reducing response time for future inquiries.
- Prevented potential escalations by proactively identifying recurring issues and suggesting improvements within the organization''s processes or products that could address them.
- Contributed to regular team meetings with constructive input on ways to enhance support services offered to clients.
Education
Revolution Media Academy Johannesburg
Higher Certificate from IT System Support
06.2017
Skills
Progress reporting
Office administration
Technical Support
Scheduling
Performance improvement
Administrative support
Staff Management
Office management
Mail handling
Attendance record management
Timeline
Educational Assistant
Esithebeni Primary School
03.2021 - 09.2023
Office Administration Assistant
Willow Crescent Secondary School
09.2019 - 03.2020
It System Support Intern
Vuwani Secondary School
08.2018 - 09.2019
Revolution Media Academy
Higher Certificate from IT System Support