THEMBELIHLE MAXASE
CITY AND SUBURBAN,GAUTENG
Summary
Detail-oriented professional with expertise in visual merchandising, customer relations, and sales reporting. Skilled in client needs assessment, relationship building, and active listening to deliver tailored solutions and enhance customer satisfaction. Adept at cash handling, time management, and fostering a positive attitude to drive sales performance and strengthen client loyalty. Committed to leveraging product knowledge and patience with customers to achieve business objectives while maintaining exceptional service standards.
Overview
1
1
year of professional experience
5
5
years of post-secondary education
Work History
Sales Assistant
Gugu Nkosi
Newcastle, KwaZulu-Natal
12.2023 - 01.2024
- Maintained knowledge of current sales promotions helping customers make informed buying decisions.
- Delivered exceptional after-sales service, encouraging repeat business.
- Offered personalised shopping advice to enhance customer experiences.
- Handled cash transactions swiftly, ensuring accurate accounting until end of each shift.
- Collaborated effectively with team members to meet sales targets.
- Addressed customer needs promptly, resulting in positive feedback and loyalty.{80%}
Waitress Assistant
Nozabelo Dlamini
City And Suburban, Gauteng
02.2024 - 11.2024
- Prepared hot beverages for customers on demand, increasing overall satisfaction rate.
- Alleviated workload of wait staff through diligent assistance.
- Managed cash register efficiently, ensuring accurate billing process for customers.
- Enhanced dining experience through friendly interaction with customers.
- Assisted in menu planning, contributing to variety and innovation.
- Delivered meals swiftly, contributing to positive dining experience for guests.
- Helped seat guests upon arrival, leading to one welcoming atmosphere.
- Followed health regulations whilst handling food, promoting safe practices.{70%}
Education
National senior certificate - Life Sciencs
ZAMA HIGH SCHOOL
Newcastle, KwaZulu-Natal 01.2019 - 12.2023
Skills
- Visual merchandising
- Product knowledge
- Cash handling
- Customer relations
- Sales reporting
- Relationship building
- Active listening
- Time management
- Patience with customers
- Client needs assessment
- Positive attitude
Languages
English
Fluent
zulu
Fluent
Affiliations
- Baking and Cooking
- Reading and Writing
References
References available upon request.
Timeline
Waitress Assistant
Nozabelo Dlamini
02.2024 - 11.2024
Sales Assistant
Gugu Nkosi
12.2023 - 01.2024
National senior certificate - Life Sciencs
ZAMA HIGH SCHOOL
01.2019 - 12.2023
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