Summary
Overview
Work History
Education
Skills
Timeline
Generic

Thembelihle Zwane

Graduate, Sales Associate
Johannesburg

Summary

Dynamic Sales Associate with proven expertise in customer service and sales development, honed at Sportscene and Ackermans. Excelled in relationship building and problem-solving, achieving consistent sales targets. Skilled in teamwork and customer needs assessment, driving revenue growth through strategic product recommendations.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

1824
1824
years of professional experience

Work History

Sales Associate

Sportscene
Johannesburg
08.2021 - 12.2024
  • Built relationships with customers to encourage repeat business.
  • Solved customer challenges by offering relevant products and services.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Engaged with customers to build rapport and loyalty.

Sales Associate

Ackermans
Johannesburg
09.201 - 02.202
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Managed returns, exchanges and refunds in accordance with store policy.

Education

Marketing

Boston Media House
Johannesburg, South Africa
03.2019 - 11.2022

High School Diploma -

Leondale High School
Johannesburg, South Africa
04.2001 -

Skills

Product sales

Customer service

Sales development

Customer needs assessment

Teamwork and collaboration

Listening skills

Time management

Multi-tasking strength

Problem-solving skills

Relationship building

Timeline

Sales Associate

Sportscene
08.2021 - 12.2024

Marketing

Boston Media House
03.2019 - 11.2022

High School Diploma -

Leondale High School
04.2001 -

Sales Associate

Ackermans
09.201 - 02.202

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Thembelihle ZwaneGraduate, Sales Associate