Thembelihle Fortunate Mkhwanazi
Malvern
Summary
Detailed-oriented Professional Assistant to the GM with solid administrative experience in executive support and financial management. Facilitates smooth operations through effective communication and resource management, ensuring adherence to company policies. Adapts easily to new situations while maintaining high standards of performance under pressure.
Overview
18
18
years of professional experience
Work History
PA to the General Manager
Road Accident Fund
01.2017 - Current
- Provide secretarial/receptionist support to General Manager/Regional General Manager.
- Provide executive administrative support to the GM regarding meetings and administration of his budget.
- Manage all resources for Human Capital Department.
- Draft correspondence on behalf of the GM.
- Day to day management of telephonic queries relating to staff matters.
- Process purchase requisition and contracts on SAP system.
- Travel arrangements for the GM.
- Act as a primary interface between Executive, Senior Management and staff, both telephonically and in writing.
- Record incoming and outgoing correspondence.
- Compile and consolidate reports for submission to the CEO’s Office.
- Adhere to company policies and prescripts.
- Oversee projects and regional visits for the Human Capital Division.
- Provide inputs on development of Management Terms of Reference.
- Facilitate budget transfers quarterly and collate inputs from Senior Managers.
- Manage Asset register for the division and ensure compliance with custodian department.
- Financial Administration and Budgeting.
- Implement and maintain effective processes/procedures for information and documents flow and from the Office.
- Developed a tracking system and ensure the implementation of administrative measures for the efficient operation of the office.
- Ensure the safekeeping of all documentation in the Office.
- Record minutes/resolutions and communicate/disseminate to relevant role players, follow-up on progress made, prepare briefing notes; Co-ordinate the performance agreements/assessments for SM’s.
- Compile presentations for the GM.
- Provide strategic project coordination service within Human Capital Division.
- Provide information analysis support.
- Upload court orders on the SharePoint.
- Check claims status on Claims view upon request.
- Claims Administration and follow up on enquiries.
- Supervising junior staff and overseeing the smooth running of the department.
PA to the CEO
National Gambling Board
02.2016 - 12.2016
- Provided office support/reception to the CEO.
- Provided Executive Secretarial/administrative support to CEO/Senior Managers.
- Administer maintenance of the divisional database and updating details/data relating to activities of the office of the CEO.
- Provided strategic project coordination service within the CEO’s Office.
- Dairy management/travel arrangements.
- Provided information analysis support.
- Developed a tracking system and ensure the implementation of administrative measures for the efficient operation.
- Organise meetings/take minutes/organize venues and prepare refreshments for the meeting.
- Prepare and maintain full accurate filling system/records.
- Interpret, Analyse and implement instructions and directives from the CEO.
- Manage correspondence internal and external addressed to CEO.
- Compile presentations, reports for Manco and Exco meetings.
- Coordinate administrative and logistical support to the office of the CEO.
- Act as a link between CEO, Senior Management, Staff and Stakeholders.
- Render financial support to the office of the CEO.
- Monitor administrative services and projects for CEO’s office.
- Ordering of office stock, manage resources and assets for CEO’s office.
- Assist with collating information and compile reports and presentations.
- Oversee CEO’s office and Provincial visits.
- Draft correspondence on behalf of the Accounting Authority.
- Provided inputs on Policy development and Terms of Reference.
- Managed effective and efficient coordination of secretariat services for various committee meetings.
- Execute research, analyses information and compile complex documents for the CEO.
- Source information and compile memorandum and Executive Summary as required.
- Scrutinise submissions/reports; make notes and recommendations for the CEO.
- Compile presentations for the CEO.
PA to the General Manager
KZN Department of Health
07.2013 - 01.2016
- Provided secretarial/receptionist support to the General Manager.
- Provided comprehensive and proactive diary management.
- Produce letters, reports and other documents at high standard.
- Manage procurement and provisioning service for the office including budget control.
- Travel arrangements for the General Manager.
- Sort incoming and outgoing correspondence and register on document book.
- Screening of calls and transfer to relevant person.
- Information management and Record keeping.
- Assisting in communication projects, events and compiling budget.
- Typing documents (speed and accuracy).
- Arrange meetings, record and type minutes.
- Processing and reconciling expenses.
- Adhere to government policies and prescripts.
- Supervising junior staff and interns.
- Co-ordinate the performance agreements/assessments and financial disclosures with regard to SMS within the Unit.
- Keep record of expenditure commitments and monitor expenditure.
Secretary/PA to the Dean
University of KwaZulu-Natal
01.2012 - 06.2013
- Provided a comprehensive executive secretarial service to the Dean and Head of School.
- Manage the Deans Diary and activities across three campuses.
- Provided an effective interface between the Deans Office and all levels of the University community.
- Draft and distribute correspondence on behalf of the Dean.
- Managing support staff and mentoring, Managing budget, process expense claim forms.
- Maintain and order stock for the office.
- Manage contracts and MOA’s agreement with department of education.
- Ensure maintenance and bookings for University Vehicles.
- Responsible of processing monthly expense claims.
- Provide communication channel between students, staff and Executive Management.
- Organise workshops and conferences for staff.
- Coordinating the submission of required documentation.
- Facilitate social and academic functions of the school (workshops, conferences).
- Assisting with HR issues coordination of appointments.
- Provided effective and efficient Committee Services (i.e. setting up meetings, arranging venues, agenda preparation, minute taking and attend to all actions emanating from committees).
- Provided Timeous feedback to the various structures within the School/College.
- Provided effective and efficient administration.
- Attended to enquiries from staff, students and general.
Secretary/PA to the Head of School
University of KwaZulu-Natal
01.2009 - 12.2011
- Acted as a link between Head of School, staff and students.
- Manage Diary, travel arrangements.
- Compilation of annual school budgets, staffing and supplies and services.
- Processing of orders, scrutinise invoices, monitoring of stationery stock.
- Monitor income and expenditure for the school.
- Reconcile school records with monthly cost centre report, detecting and liaises with finance.
- Control school petty cash float, maintain files relating to all aspects of faculty finance.
- Assist staff with policies and procedures pertaining to financial matters.
- Responsible for purchasing of stationery and equipment.
- Administer all travel claims for staff members and attend to all queries related.
- Monitor all assets in the school and updates the assets register with the assets register controller.
- Compilation of annual School staffing budget.
- Supervising admin contract staff.
- Responsible for Human Resources issues in the school.
- Assist staff and students in completing appointments and travel claim forms.
- Ensure that the university remuneration rates are adhered.
- Assist Head of School and discipline coordinators with drafting adverts for new posts.
- Be acquainted with the university structures, systems of communication and financial procedures for efficient and effective management of all aspects within the school.
- Set up spreadsheet for all financial transactions of the school, filing.
- Liaise with campus manager regarding venues, catering and accommodation for functions and conferences.
- Coordinate school administration across sites.
General Support Officer
King George V Hospital
04.2008 - 12.2008
- Administration support to postgraduate students, undergraduate and staff.
- Financial administration assistant.
- Organise, compile and distribute minutes of meetings and minutes taking.
- Update computer records according to changes that occur.
- Provide accurately typed documents, receive and distribute documents and memos, liaise with healthcare professionals national and international.
- Organise department functions, workshops and maintain confidentiality at all times.
- Manage and prioritise daily typing and data capturing.
- Prepare and type notices, handle telephone calls and refer them to appropriate person or office.
- Research Assistant.
- Capturing statistics on the system.
Education
Post Graduate Diploma in Management -
University of KwaZulu-Natal
01.2022
National Diploma - Office Management & Technology
Durban University of Technology
01.2007
Grade 12 -
Mthiyaqhwa High School
01.2003
Skills
- Data capturing skills
- Planning
- Organising
- Management skills
- Financial management
- Project management
- Time management
- Telephone etiquette skills
- Financial Administration
- Budgeting
- Report Writing
- Communication Skills
- General Management
- Interpersonal Skills
- Leadership
- Problem solving
- Conflict Management
- Innovative
Languages
English
Custom Section
20 Khorshed Rd, Malvern, KwaZulu-Natal
Personal Information
- ID Number: 850826 0513 08 4
- Ethnicity: African
- Dependents: 3
- Health Status: Excellent
References
- Viwe Bunn, Acting Regional General Manager - DBN, Operations, Road Accident Fund, 021 408 3691, viweb@raf.co.za
- Mr Gerald Mametse, Senior Manager: Human Capital, National Gambling Board, 01000 33475, gmametse@ngb.org.za
- Ian Barriel, Acting Chief Corporate Support Officer, Road Accident Fund, Ianb@raf.co.za
Timeline
PA to the General Manager
Road Accident Fund
01.2017 - Current
PA to the CEO
National Gambling Board
02.2016 - 12.2016
PA to the General Manager
KZN Department of Health
07.2013 - 01.2016
Secretary/PA to the Dean
University of KwaZulu-Natal
01.2012 - 06.2013
Secretary/PA to the Head of School
University of KwaZulu-Natal
01.2009 - 12.2011
General Support Officer
King George V Hospital
04.2008 - 12.2008
Post Graduate Diploma in Management -
University of KwaZulu-Natal
National Diploma - Office Management & Technology
Durban University of Technology
Grade 12 -
Mthiyaqhwa High School