Thembelihle Cylvia Sokhela
Housekeeper
Pietermaritzburg,KZN
Summary
To work in an environment which encourages me to succeed and grow professionally where I can utilize my skills and knowledge appropriately. I seek challenging opportunities where I can fully use my skills.
Overview
9
9
years of professional experience
Work History
Housekeeper
Mr K Maphalala
10.2025 - Current
- Maintained cleanliness and organization of residential spaces to ensure a welcoming environment.
- Utilized various cleaning equipment and supplies to perform deep cleaning tasks effectively.
- Implemented efficient cleaning schedules, improving workflow and time management.
- Trained new staff on best practices and safety protocols in housekeeping procedures.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
Tactical Security Officer
Mr M Luswazi
02.2024 - 11.2024
- Monitored premises to ensure safety and security of staff and property.
- Conducted regular patrols to identify and mitigate potential security risks.
- Responded swiftly to incidents, applying conflict resolution techniques effectively.
- Collaborated with law enforcement during investigations to uphold safety protocols.
Cleaner
Nyandu Primary School
01.2020 - 01.2023
- Reasons for Contract: End of Contract
- Conducted daily cleaning and sanitization of assigned areas to maintain hygiene standards.
- Operated industrial cleaning equipment to ensure efficient and effective cleaning processes.
- Implemented inventory tracking for cleaning supplies, ensuring availability and reducing waste.
- Collaborated with team members to optimize workflow and improve overall service quality.
- Monitored compliance with health and safety regulations during cleaning operations to mitigate risks.
- Assisted in scheduling cleaning tasks based on facility requirements, enhancing operational efficiency.
- Mopped and vacuumed floors to remove residue and restore finished appearance.
Shop Assistance
Checkout Retail Store
01.2017 - 01.2019
- Reason Contract: Studying
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Organized merchandise displays to enhance customer engagement and drive sales.
- Assisted in inventory management, ensuring accurate stock levels and timely replenishment.
- Collaborated with team members to maintain a clean and welcoming store environment.
Education
High School Diploma - Electrical Engineering
12-2024
- Eletrical Trade Theory
- Mathematics
- Industrial Electronics
- Power machine
High School Diploma -
12-2015
Grade12
Skills
Customer service
Closing deals
Communication
Product knowledge
Friendly
Computer skills
Vigilance
Observation
First Aids
Handling
Conflict resolution
References
- Mr K Maphalala Mananger-0720530789
- Mr T Qwabe Mananger-0845863980
- Mr M Luswazi Supervisor-0722173028
Timeline
Housekeeper - Mr K Maphalala
10.2025 - Current
Tactical Security Officer - Mr M Luswazi
02.2024 - 11.2024
Cleaner - Nyandu Primary School
01.2020 - 01.2023
Shop Assistance - Checkout Retail Store
01.2017 - 01.2019
Coastal KZN Tvet College - High School Diploma, Electrical Engineering
Bhekabantu High School - High School Diploma,