Summary
Overview
Work History
Education
Skills
References
Timeline
Thembelihle Cylvia Sokhela

Thembelihle Cylvia Sokhela

Housekeeper
Pietermaritzburg,KZN

Summary

To work in an environment which encourages me to succeed and grow professionally where I can utilize my skills and knowledge appropriately. I seek challenging opportunities where I can fully use my skills.

Overview

9
9
years of professional experience

Work History

Housekeeper

Mr K Maphalala
10.2025 - Current
  • Maintained cleanliness and organization of residential spaces to ensure a welcoming environment.
  • Utilized various cleaning equipment and supplies to perform deep cleaning tasks effectively.
  • Implemented efficient cleaning schedules, improving workflow and time management.
  • Trained new staff on best practices and safety protocols in housekeeping procedures.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Collaborated with other housekeeping staff to complete tasks efficiently and effectively.

Tactical Security Officer

Mr M Luswazi
02.2024 - 11.2024
  • Monitored premises to ensure safety and security of staff and property.
  • Conducted regular patrols to identify and mitigate potential security risks.
  • Responded swiftly to incidents, applying conflict resolution techniques effectively.
  • Collaborated with law enforcement during investigations to uphold safety protocols.

Cleaner

Nyandu Primary School
01.2020 - 01.2023
  • Reasons for Contract: End of Contract
  • Conducted daily cleaning and sanitization of assigned areas to maintain hygiene standards.
  • Operated industrial cleaning equipment to ensure efficient and effective cleaning processes.
  • Implemented inventory tracking for cleaning supplies, ensuring availability and reducing waste.
  • Collaborated with team members to optimize workflow and improve overall service quality.
  • Monitored compliance with health and safety regulations during cleaning operations to mitigate risks.
  • Assisted in scheduling cleaning tasks based on facility requirements, enhancing operational efficiency.
  • Mopped and vacuumed floors to remove residue and restore finished appearance.

Shop Assistance

Checkout Retail Store
01.2017 - 01.2019
  • Reason Contract: Studying
  • Provided exceptional customer service, addressing inquiries and resolving issues promptly.
  • Organized merchandise displays to enhance customer engagement and drive sales.
  • Assisted in inventory management, ensuring accurate stock levels and timely replenishment.
  • Collaborated with team members to maintain a clean and welcoming store environment.

Education

High School Diploma - Electrical Engineering

Coastal KZN Tvet College, Appelsbosch
12-2024
  • Eletrical Trade Theory
  • Mathematics
  • Industrial Electronics
  • Power machine

High School Diploma -

Bhekabantu High School, Tugela Ferry
12-2015

Grade12

Skills

Customer service

Closing deals

Communication

Product knowledge

Friendly

Computer skills

Vigilance

Observation

First Aids

Handling

Conflict resolution

References

  • Mr K Maphalala Mananger-0720530789
  • Mr T Qwabe Mananger-0845863980
  • Mr M Luswazi Supervisor-0722173028

Timeline

Housekeeper - Mr K Maphalala
10.2025 - Current
Tactical Security Officer - Mr M Luswazi
02.2024 - 11.2024
Cleaner - Nyandu Primary School
01.2020 - 01.2023
Shop Assistance - Checkout Retail Store
01.2017 - 01.2019
Coastal KZN Tvet College - High School Diploma, Electrical Engineering
Bhekabantu High School - High School Diploma,
Thembelihle Cylvia SokhelaHousekeeper