THEMBEKILE ZIBUYISILE NTSHANGASE
Teaching profession
Johannesburg
Summary
Talented teaching professional using practical and theoretical subject knowledge to develop high-achieving students. Plans and delivers engaging curriculum schemes to maximize pupil potential. Confident in providing holistic support for positive higher education experience. Looking for an exciting and dynamic role where I can utilize my skills and experience to drive tangible results. Passionate about joining an organization that fosters a culture of innovation, continuous learning, and personal growth. I am applying for assistant teacher program because I believe it will help me grow my experience as future educator.
Overview
6
6
years of professional experience
8
8
years of post-secondary education
Work History
Home Tutor
Self employed
Johannesburg
04.2024 - 11.2024
- Helped students prepare for tests and exams by providing guidance, motivation, and encouragement.
- Developed student confidence through positive reinforcement strategies.
- Provide feedback to students and parents on the progress, setting realistic goals for future improvement
- Maintaining up to date knowledge of curriculum changes and examination requirements, providing accurate guidance
- Provide support and advice for university applications, including personal statement writing and interview preparation
Student Teacher
Ivorypark Secondary School
Johannesburg
04.2023 - 07.2023
- -Shadowed mentor teacher to learn best practices to align with teaching styles -Provided one-on-one tutoring to struggling and underachieving learners. -Assigned and graded class work, homework and tests to further access student progress and identify areas for improvement. -Planned and presented lesson in the absence of my mentor in class
- This was to help me be prepared as future educator. -Attended meeting between teacher and parent about the progress of the children addressing the issue of how they can assist as parents to improve their children learning. -Invigilated May/June 2023 examination -collaborated with other teachers to integrate interdisciplinary teaching methods, enhancing students learning experiences.
Contact Center Agent
Altron Bytes Peoples Solutions
Johannesburg
12.2019 - 12.2020
- Conducted outbound calls to follow up on customers enquires, ensuring high level of customer engagement and retention
- Resolve customer complaints promptly, using solution-focused problem solving.
- Utilized problem solving skills to address and resolve technical issues reported by customers, minimizing disruption.
- Facilitating smooth communication between customers and other departments, ensuring timely resolution of quires
- Mostly the customers were dealing with was new and old learners who are there for learnership purpose.
Office Assistant
Altron Bytes Peoples solution
Johannesburg
09.2018 - 12.2019
- Creating filling system for contracts, records and reports.
- Supporting staff with clerical tasks for well-maintained office administration.
- Handling both incoming and outgoing mails for business to maintain smooth running external communications.
- Built and maintained strong working relationships across company.
- Proofread and corrected different types of documents.
- Handled photocopying documents, updating files and faxing communication for staff. attended management meeting to draft agendas, take minutes and follow up on action items.
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
Education
Postgraduate Diploma in Education - Accounting and Economics Management Science
University of South Africa
Pretoria, South Africa 01.2023 - 12.2023
National Diploma in Accounting - Accounting, Auditing and cost Accounting
Durban University of Technology
Durban, South Africa 01.2015 - 12.2017
Grade 12 - Commerce
Nhloyana Secondary School
Melmoth, South Africa 01.2006 - 12.2009
Skills
Group and individual coaching
Progress evaluations
Problem-solving skills
Verbal and written communication
Student evaluation
References
References available on request.
Personal Information
- Place of birth: Melmoth Kwazulu Natal
- Date of birth: 12/30/90
- Gender: Female
- Nationality: South African
- Marital status: In Relationship
Custom Section
Teacher record online, Teaching English as Foreign Language- I'm in the process to complete the certificate on it will help me to be able to teach online. I am doing this certificate with an aim for it to open doors for me because I like learning new things always. given opportunity will also add to this skill., 2024, 2024
Hobbies and Interests
- Community involvement
- Writing
- Reading
- Learning languages
Timeline
Home Tutor
Self employed
04.2024 - 11.2024
Student Teacher
Ivorypark Secondary School
04.2023 - 07.2023
Postgraduate Diploma in Education - Accounting and Economics Management Science
University of South Africa
01.2023 - 12.2023
Contact Center Agent
Altron Bytes Peoples Solutions
12.2019 - 12.2020
Office Assistant
Altron Bytes Peoples solution
09.2018 - 12.2019
National Diploma in Accounting - Accounting, Auditing and cost Accounting
Durban University of Technology
01.2015 - 12.2017
Grade 12 - Commerce
Nhloyana Secondary School
01.2006 - 12.2009
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